PDA

View Full Version : computer too slow



number4
2012-04-03, 15:15
My computer is too slow and I am not sure what is the problem.

tashi
2012-04-03, 15:48
Hello number4,

Could you give details please. :)

number4
2012-04-04, 03:41
when I turn the computer on it is not slow at all but then when you turn on the computer it starts acting slow after like 5 minutes. I try to use the internet it opens the web page fast but then when I scroll down it takes to long tell it decides to go down.

tashi
2012-04-04, 03:56
Hi number4,

Thank you :)

Also, the operating system, security software installed and does the computer show signs of infection.

Best regards,

number4
2012-04-04, 15:46
I downloaded hijakthis and this is the log and by the way I did a full scan it did not show any viruses. Thank you so much and let me know if you need anything else.
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:43:58 AM, on 4/4/2012

tashi
2012-04-04, 16:11
Hello number4,

Sorry for the edit but logs are not to be posted (http://forums.spybot.info/showthread.php?t=187) in the Tavern. :oreo:

Also although HJT logs are useful it's no longer the preliminary log requested (http://forums.spybot.info/showthread.php?t=288) as it does not provide the kind of information necessary for present day malware analysis. :)

Operating system: Windows XP SP3. Anti virus: Avast.

Do you know how much memory/RAM is available on the computer please. :greeting:

number4
2012-04-05, 14:54
Sorry about that:
The memory for local disk(c:)
used space 20.5GB and free space 50.4 GB

tashi
2012-04-05, 17:11
Hi number4,

Might be best to start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) so that someone can take a look at the system and go from there. :)

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS logs.

http://forums.spybot.info/showthread.php?t=288

Cheers.

tashi
2012-04-06, 19:16
Malware forum: http://forums.spybot.info/showthread.php?p=424139#post424139

New information:

I did a scan with spybot but it wont let me get a report but it found like 60 problems, what should i do?