urlseek, Complitly and no internet connection

[philipjohn21]

Hiya,

Midway through today I discovered every time I tried to access a web site I was redirected to some variation of urlseek.vmn.net and told the site could not be found. Obviously that wasn't right.

I discovered several pieces of software by Visicom Media installed. I uninstalled them all and restarted my PC. The problem remained.

Based on a recommendation on another forum I installed and ran ComboFix. After re-starting I no longer see urlseek but my internet connection fails to do anything - not even ping a common URL like google.com. I'm currently using a laptop on the same network without issue.

I then used Spybot which found a registry key for Complitly and removed it. Again, restarting made no difference although the registry key has gone. I just have no connection now.

I followed the instructions for manually re-enabling the connection to no avail.

I have now backed up the registry using ERUNT and can provide the logs if required.

Appreciate any help you can give.

Thanks,
Phil

[Jack&Jill]

Hello and welcome to Safer Networking.

I am currently assessing your situation and will be back with a fix for your problem as soon as possible.

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Please be patient with me during this time.

Meanwhile, please make a reply to this topic to acknowledge that you have read this and is still with me to tackle the problem until the end. If I do not get any response within 3 days, this topic will be closed.

[Jack&Jill]

Due to lack of response, this topic is now closed.

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