Virus/Spyware - Internet Explorer

[JeffSmith]

Hi guys,

Several days ago i was infected with something either a virus or spyware. I have attempted to clean this up using various programs (spybot etc). These programs all come up clean, along with Norton AntiVirus. However i suspect that it is not the case as im still getting...

- Popups (WinAntiVirus Pro, and various others)
- Internet explorer is not working correctly (Tabs no longer work, and very slow)
- Computer is booting and running slowly.

I have completed all the steps in the preliminary steps posted here
http://forums.spybot.info/showthread.php?t=288

Can someone please help me to fix this problem.

I have attached a copy of the log from Hijack This for you guys.

Logfile of HijackThis v1.99.1
Scan saved at 2:25:35 p.m., on 14/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Spyware\HijackThis\HJT.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {35C05D32-21F9-407D-9E1C-50097EE1B669} - C:\WINDOWS\system32\mljjj.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: mljjj - C:\WINDOWS\system32\mljjj.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winjyg32 - winjyg32.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

and also the log from the Panda online scan


Incident Status Location

Potentially unwanted tool:Application/Restart Not disinfected C:\WINDOWS\system32\Tools\Restart.exe
(Hope that looks right)

Look forward to hearing a reply.

Regards,
Jeff

[pskelley]

Hi Jeff and welcome to the forum. Looks like you already unhid the Vundo trojan, let's try to rid you of it first.

Thanks to Atribune and any others who helped with this fix.

Please download VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4) to your desktop.
Double-click VundoFix.exe to run it.
Put a check next to Run VundoFix as a task.
You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
When VundoFix re-opens, click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.


Since Panda won't remove this for you unless you purchase: C:\WINDOWS\system32\Tools\Restart.exe
Why don't you have a look at it with these tools:
http://virusscan.jotti.org/
http://www.kaspersky.com/scanforvirus
http://www.virustotal.com/flash/index_en.html
To make sure Panda is not giving a false positive, we may have to remove this item manually, post the results for me to view.

Thanks...Phil

[JeffSmith]

Hi Phil,

Thanks for the reply.

I have Run VundoFix, I fremoved the files i was suspicious about. Here is the contents of vundofix.txt


VundoFix V5.1.11

Running as SYSTEM
from c:\windows\system32\VundoFix.exe

Checking Java version...

Java version is 1.5.0.3

Java version is 1.5.0.6

Scan started at 9:12:02 a.m. 15/08/2006

Listing files found while scanning....

C:\windows\system32\mljjj.dll
C:\windows\system32\jjjlm.ini
C:\windows\system32\jjjlm.bak1
C:\windows\system32\jjjlm.bak2

Beginning removal...

The process smss.exe was successfully stopped

The process winlogon.exe was successfully stopped

The process explorer.exe was successfully stopped

The process iexplore.exe was successfully stopped

The process rundll32.exe was successfully stopped

Attempting to delete C:\windows\system32\mljjj.dll
C:\windows\system32\mljjj.dll Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.ini
C:\windows\system32\jjjlm.ini Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.bak1
C:\windows\system32\jjjlm.bak1 Has been deleted!

Attempting to delete C:\windows\system32\jjjlm.bak2
C:\windows\system32\jjjlm.bak2 Has been deleted!

Performing Repairs to the registry.
Done!


and heres a new HiJackThis Log

Logfile of HijackThis v1.99.1
Scan saved at 9:20:47 a.m., on 15/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Spyware\HijackThis\HJT.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {9F1A450F-4B28-4F64-8A92-12B6075EC1DE} - C:\WINDOWS\system32\mljjj.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winjyg32 - winjyg32.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe


Results from http://www.kaspersky.com/scanforvirus

Your're Clean
Scanned file: Restart.exe

Statistics:
Known viruses: 214922 Updated: 14-08-2006
File size (Kb): 422 Virus bodies: 0
Files: 1 Warnings: 0
Archives: 0 Suspicious: 0

Results from http://virusscan.jotti.org/

File: Restart.exe
Status: POSSIBLY INFECTED/MALWARE (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) (Note: this file was only classified as malware by scanners known to generate more false positives than the average scanner. Do not consider these results definately accurate. Also, because of this, results of this scan will not be recorded in the database.)

AntiVir Found SecurityPrivacyRisk/Destart.A riskware
Fortinet Found HackerTool/Rebootah
Rest Found nothing.

Last of all Results from http://www.virustotal.com/flash/index_en.html

STATUS: FINISHEDComplete scanning result of "Restart.exe", received in VirusTotal at 08.14.2006, 23:24:15 (CET).

Antivirus Version Update Result
AntiVir 6.35.1.0 08.14.2006 no virus found
Authentium 4.93.8 08.14.2006 no virus found
Avast 4.7.844.0 08.14.2006 no virus found
AVG 386 08.14.2006 no virus found
BitDefender 7.2 08.14.2006 no virus found
CAT-QuickHeal 8.00 08.14.2006 no virus found
ClamAV devel-20060426 08.14.2006 no virus found
DrWeb 4.33 08.14.2006 no virus found
eTrust-InoculateIT 23.72.94 08.14.2006 no virus found
eTrust-Vet 30.3.3019 08.14.2006 no virus found
Ewido 4.0 08.14.2006 no virus found
Fortinet 2.77.0.0 08.13.2006 HackerTool/Rebootah
F-Prot 3.16f 08.14.2006 no virus found
F-Prot4 4.2.1.29 08.14.2006 no virus found
Ikarus 0.2.65.0 08.14.2006 no virus found
Kaspersky 4.0.2.24 08.14.2006 no virus found
McAfee 4829 08.14.2006 no virus found
Microsoft 1.1560 08.14.2006 no virus found
NOD32v2 1.1706 08.14.2006 no virus found
Norman 5.90.23 08.14.2006 no virus found
Panda 9.0.0.4 08.14.2006 Application/Restart
Sophos 4.08.0 08.14.2006 no virus found
Symantec 8.0 08.14.2006 no virus found
TheHacker 5.9.8.192 08.14.2006 Aplicacion/Restart
UNA 1.83 08.14.2006 no virus found
VBA32 3.11.0 08.14.2006 no virus found
VirusBuster 4.3.7:9 08.14.2006 no virus found

Hope thats all you wanted.
Look forward to your reply.

Regards,
Jeff

[pskelley]

Thanks Jeff for returning your information, let's talk about this item first:
C:\WINDOWS\system32\Tools\Restart.exe as you could see, most of the scans can find nothing wrong with it. One valuable tool, SmitfraudFix, contains a pup (potentially unwanted program) called process.exe. The fix can't remove Smitfraud without it but most AV's say it is bad. What you have here is a put (lol) potentially unwanted tool. I will have to let you decide if you want it or not, but I will give you the google on it:
http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLG,GGLG:2006-16,GGLG:en&q=Restart%2Eexe and from there it is your call.
_______________________________________________________

I am sure you can see Vundo was removed, you can rename HJT if you wish, let do this to complete the cleanup.

1) Please download ATF Cleaner by Atribune
http://www.atribune.org/public-beta/ATF-Cleaner.exe
Save it to your Desktop. We will use this later.

2) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

(These redirects are not working, set your home page to what you want, if you need help, let me know)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O2 - BHO: (no name) - {9F1A450F-4B28-4F64-8A92-12B6075EC1DE} - C:\WINDOWS\system32\mljjj.dll (file missing)
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

(next two are optional, see this: http://www.castlecops.com/clsid-927.html )
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing) G
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
(next two, if you don't know what it is, remove it)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
(if you did not set the next advanced option, get rid of it)
O11 - Options group: [INTERNATIONAL] International*
(next, download fresh if you need it again)
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://download.bitdefender.com/reso...an8/oscan8.cab
(next, dead trojan)
O20 - Winlogon Notify: winjyg32 - winjyg32.dll (file missing)

Close all programs but HJT and all browser windows, then click on "Fix Checked"

Run ATF Cleaner
Double-click ATF-Cleaner.exe to run the program.
Click Select All found at the bottom of the list.
Click the Empty Selected button.
Click Exit on the Main menu to close the program.

Restart and post a last HJT log, let me know how things are running.

Thanks...Phil

[JeffSmith]

Hi Phil,

I have followed your instructions and checked all the items, removed them and run ATF Cleaner and restarted.

Internet explorer is running well tabs are working etc...

Here is a fresh HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 10:45:10 a.m., on 15/08/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5450.0004)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ATKKBService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Spyware\HijackThis\HJT.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

Hope everything looks good.

I dont quite understand what you were saying about restore.exe

Regards,
Jeff

[pskelley]

I did my best to explain, I do not think there is anything wrong with it and it is probably part of a tweak you applied. You will have to remove it or leave it as you see fit.

These two lines are clutter, and for some reason still there:
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
Some spyware programs will block the changes, but I don't see any, and will be suggesting that. Try HJT again on them, perhaps in safe mode.

Besides that your log looks fine, good job with the cleanup:bigthumb:
Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

System Restore does not know the good files from the bad. In case bad stuff has gotten into your System Restore files, follow the instructions in this link to get clean System Restore files. Turn it off, reboot then turn it back on:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?Open&src=sec_doc_nam

Safe surfing...tashi will:) close your topic in a day or so.

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[JeffSmith]

Thanks alot Phil computer seems to be back to its normal self. Your assistance is much appreciated. How would i go about removing restore.exe?

[pskelley]

C:\WINDOWS\system32\Tools\Restart.exe
If it was me, I would make sure no files or folders are hidden then I would navigate to that Tools folder and right click then choose properties. I would want to know what else is in there and who put it there. Chances are if I don't need Restart.exe, I don't need the folder or the stuff in the folder where it is residing. This is something I would decide after I collected information, perhaps scanned with online scanners.
To be sure, I would then delete that folder and Restart.exe along with it. It would go to the recycle bin (make sure it has not been bypassed) and I would let it set there for a few days while I watched to see how the computer ran without it. Once I was sure I did need it, then I would dump it from the bin. I do tend to be over cautious though. If you have any trouble deleting it, do it in safe mode.
Hope this helps:bigthumb:

[JeffSmith]

Hi Phil,

Its all sorted, and working beautifully.

One again thanks.

[tashi]

As the problem appears to be resolved this topic has been archived.

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.

Cheers. :)