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Suggestiontool.org

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KateWhitehart

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Hello, my apologies for not doing this properly, I have read the Sticky 'Do This Before You Post' posts at the top of the forum but my computer won't let me download the links and I'm a bit confused...

I was wondering if someone here could help me? Whenever I type in any search boxes the search suggestions are covered by a new list of suggestions from 'Suggestiontool.org'. It is terribly annoying and I cannot seem to get rid of it. It is discussed here:

https://productforums.google.com/forum/?fromgroups#!topic/chrome/w99XZF8T5c0

with no real conclusion but with a good screencap. Can anybody help?

Thank you so much for taking the time,

Kate
 
Hi KateWhitehart, welcome to the forum.


To make cleaning this machine easier
  • Please do not uninstall/install any programs unless asked to
    It is more difficult when files/programs are appearing in/disappearing from the logs.
  • Please do not run any scans other than those requested
  • Please follow all instructions in the order posted
  • All logs/reports, etc.. must be posted in Notepad. Please ensure that word wrap is unchecked. In notepad click format, uncheck word wrap if it is checked.
  • Do not attach any logs/reports, etc.. unless specifically requested to do so.
  • If you have problems with or do not understand the instructions, Please ask before continuing.
  • Please stay with this thread until given the All Clear. A absence of symptoms does not mean a clean machine.


Download the 2 attached files and save them to you desktop.


Extract the contents of tool.zip to your desktop. You will now have a file named OTL.exe with a yellow and black diamond shaped icon on your desktop.




  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Minimal Output at the top
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying "Click OK to load a custom scan from a file or Cancel to cancel"
  • Click the OK button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
    • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic
 
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.
 
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