RE: How bad could it be? [Archive] - Safer-Networking Forums

View Full Version : RE: How bad could it be?

smokeyDbear

2012-07-03, 07:05

Posted incorrectly the first time guys forgive me...I was under the assumption that a DDS log was what Spybot and Malwarebytes was showing after they finish....Here's the right ones!!DDS was ran with computer booted normally. Computer freezes up with a funny noise. Boots fine until you open the internet then freezes again. Running in safe mode with networking until further instructed otherwise.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by crystal doll at 22:57:51 on 2012-07-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1900.375 [GMT -5:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe
C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\igfxtray.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10q_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Norton Identity Protection: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\coIEPlg.dll
BHO: Norton Vulnerability Protection: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\IPS\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: MP3 Rocket Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\coIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: MP3 Rocket Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
TCP: DhcpNameServer = 68.113.206.10 24.217.0.5 71.92.29.130
TCP: Interfaces\{33DB10A9-9474-4544-8371-DC43BBF8483B} : DhcpNameServer = 68.113.206.10 24.217.0.5 71.92.29.130
TCP: Interfaces\{7092A7F9-28CE-4D32-BA47-46B60A9AE824} : DhcpNameServer = 192.168.120.2
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\coIEPlg.dll
BHO-X64: Norton Identity Protection - No File
BHO-X64: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\IPS\IPSBHO.DLL
BHO-X64: Norton Vulnerability Protection - No File
BHO-X64: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_01\bin\ssv.dll
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: MP3 Rocket Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\coIEPlg.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: MP3 Rocket Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [(Default)]
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1300000.080\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1300000.080\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1300000.080\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1300000.080\SYMEFA64.SYS [?]
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\BASHDefs\20110519.002\BHDrvx64.sys [2012-2-13 1143416]
R1 ccSet_NIS;Norton Internet Security Settings Manager;C:\Windows\system32\drivers\NISx64\1300000.080\ccSetx64.sys --> C:\Windows\system32\drivers\NISx64\1300000.080\ccSetx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_19.0.0.128\Definitions\IPSDefs\20110519.031\IDSviA64.sys [2012-2-13 488056]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1300000.080\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1300000.080\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\drivers\NISx64\1300000.080\SYMNETS.SYS --> C:\Windows\system32\drivers\NISx64\1300000.080\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2012-2-13 98208]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-7-2 44808]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-9-1 227896]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-2-13 13336]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-2-13 1817088]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-7-1 654408]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\19.0.0.128\ccSvcHst.exe [2012-2-13 138760]
R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-7-2 1153368]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-2-13 2656280]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\system32\DRIVERS\RtsPStor.sys --> C:\Windows\system32\DRIVERS\RtsPStor.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\system32\DRIVERS\rtl8192Ce.sys --> C:\Windows\system32\DRIVERS\rtl8192Ce.sys [?]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-7-2 136176]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-2 183560]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-7-2 136176]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\system32\drivers\TsUsbGD.sys --> C:\Windows\system32\drivers\TsUsbGD.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-07-02 22:11:05 -------- d-----w- C:\Users\crystal doll\AppData\Local\Google
2012-07-02 22:11:02 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-07-02 22:11:01 958912 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-07-02 22:10:57 71064 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-07-02 22:10:38 41224 ----a-w- C:\Windows\avastSS.scr
2012-07-02 22:10:23 -------- d-----w- C:\ProgramData\AVAST Software
2012-07-02 22:10:23 -------- d-----w- C:\Program Files\AVAST Software
2012-07-02 19:57:44 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2012-07-02 19:57:44 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-07-02 01:11:42 -------- d-----w- C:\Users\crystal doll\AppData\Roaming\Malwarebytes
2012-07-02 01:11:35 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-02 01:11:34 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-02 01:11:34 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-06-30 04:49:00 -------- d-----w- C:\Windows\en
2012-06-30 04:46:24 19736 ----a-w- C:\ProgramData\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2012-06-30 04:43:33 89944 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\e762f4111cd567a01\DSETUP.dll
2012-06-30 04:43:33 537432 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\e762f4111cd567a01\DXSETUP.exe
2012-06-30 04:43:33 1801048 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\e762f4111cd567a01\dsetup32.dll
2012-06-30 04:43:33 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\e7acbeba1cd567a02\MeshBetaRemover.exe
2012-06-30 04:40:53 -------- d-----w- C:\Users\crystal doll\AppData\Local\{51452E72-C12E-4E5A-9304-C4FCEF44D6B6}
2012-06-30 04:40:31 -------- d-----w- C:\Users\crystal doll\AppData\Local\{1C2DF0D1-EDE9-4760-B9B3-DEFF326413DB}
2012-06-29 15:54:27 9013136 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{7C525F3D-1EFF-414A-826F-8E04462E4FFA}\mpengine.dll
2012-06-22 21:18:02 -------- d-----w- C:\Users\crystal doll\AppData\Local\{C6E96E4A-E3CB-46AE-BC25-9AB544DE828F}
2012-06-22 21:17:40 -------- d-----w- C:\Users\crystal doll\AppData\Local\{42DEB556-3385-47F5-B010-B63F2798955E}
2012-06-19 20:58:34 -------- d-----w- C:\Users\crystal doll\AppData\Local\{65927170-B2D2-4649-B2F3-8D044C960243}
2012-06-19 20:58:03 -------- d-----w- C:\Users\crystal doll\AppData\Local\{55BB0C4E-31E2-4C35-9F4D-6FF46F294910}
2012-06-19 14:30:18 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-19 14:30:00 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-19 14:29:44 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-19 14:29:44 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-17 13:19:27 -------- d-----w- C:\Users\crystal doll\AppData\Local\{EA0972A5-D7DB-4186-897C-E9DA75174601}
2012-06-15 21:26:53 -------- d-----w- C:\Users\crystal doll\AppData\Local\{03B2A362-345C-4A5B-9C1A-ECA08E8F707F}
2012-06-14 11:26:36 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-06-14 11:26:35 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-06-14 11:26:35 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-06-14 11:26:35 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-06-14 11:26:33 3146752 ----a-w- C:\Windows\System32\win32k.sys
2012-06-14 11:26:32 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-06-14 11:26:31 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-06-14 11:26:31 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-06-08 17:33:18 -------- d-----w- C:\Users\crystal doll\AppData\Local\{8310AAAC-E2C6-42BC-950F-A676F9A531EB}
2012-06-08 17:32:55 -------- d-----w- C:\Users\crystal doll\AppData\Local\{86324323-6336-417C-BA52-96315A49FB75}
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2012-06-06 03:47:01 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2012-06-05 18:37:37 -------- d-----w- C:\ProgramData\{A8DA1505-E615-42BB-BB77-74D5CC91FE7E}
2012-06-05 16:36:48 -------- d-----w- C:\Users\crystal doll\AppData\Local\Diagnostics
.
==================== Find3M ====================
.
2012-05-29 14:33:24 878184 ----a-w- C:\Windows\System32\drivers\rtl8192ce.sys
2012-05-18 02:06:48 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-05-18 01:59:14 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-05-18 01:58:39 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-05-18 01:55:22 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-05-18 01:51:30 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-05-17 22:45:37 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-05-17 22:35:47 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-17 22:35:39 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-05-17 22:29:45 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-05-17 22:24:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-04-19 01:56:30 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2012-04-19 01:56:30 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 22:58:56.37 ===============

And the attach zipped file:bigthumb:

Jack&Jill

2012-07-11, 08:12

Hello and welcome to Safer Networking.

I am currently assessing your situation and will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this, click Thread Tools, then click Subscribe to this Thread. Under the Notification Type: title, make sure it is set to Instant notification by email, then click Add Subscription.

Please be patient with me during this time.

Meanwhile, please make a reply to this topic to acknowledge that you have read this and is still with me to tackle the problem until the end. If I do not get any response within 3 days, this topic will be closed.

smokeyDbear

2012-07-11, 08:47

Ok yes I'm here and awaiting your reply...

Jack&Jill

2012-07-11, 10:48

Hello smokeyDbear :),

Welcome to Safer Networking. I am Jack&Jill, and I will be helping you out.

Before we go further, there are a few things that I would like to make clear so that we are share the same understanding.

Please observe and follow these Forum Rules (http://forums.spybot.info/showthread.php?t=288).
Any advice is for your computer only and is taken at your own risk. Fixes sometimes will cause unexpected results, but I will do my best to assist you.
Please read the instructions carefully and follow them closely, in the order they are presented to you.
If you have any doubts or problems during the fix, please stop and ask.
All the tools that I will ask you to download and use are safe. Please allow if prompted by any of your security softwares.
Do not use or run any malware cleaning tools without supervision as they may cause more harm if improperly used.
Refrain from installing any new programs except those that I request during the fix to prevent interference to my diagnosis of the problem.
Lack of malware symptoms does not mean your computer is clean. Stick to this topic until I give the All Clear.
If you do not reply within 3 days, this topic will be closed.
If you are agreeable to the above, then everything should go smoothly :) . We may begin.

--------------------

You are running more than one Antivirus (AV) softwares:

avast! Free Antivirus
Norton Internet Security

Although AV is essential for keeping your computer free from viruses, having more than one AV will do more harm than protect your computer. They will not only conflict, but will slow down your computer as well. Did you pay for either one of them? Please keep the paid AV and uninstall the other. Otherwise, you will need to choose in accordance to your preference.

The same principle applies for antispyware where both avast and Norton have this capability. Add Windows Defender into the fray, and you know what I mean.

Having more does not mean it is better.

--------------------

Please uninstall:
Ask Toolbar
MP3 Rocket
MP3 Rocket Toolbar Updater

--------------------

You have Malwarebytes' Anti-Malware (MBAM) on your machine. I wish to take a look at the most recent log file. Open MBAM and click on the Logs tab. Open the file at the bottom of the list and post the contents back here. If there is no log or you have yet to run MBAM, please let me know.

--------------------

Scan with RogueKiller

Please download RogueKiller© by Tigzy and save it to your desktop. Click here. (www.sur-la-toile.com/RogueKiller/RogueKiller.exe)
Allow the download if prompted by your security software and please close all your programs.
Double click on RogueKiller.exe to run it. If it does not run, please try a few times.
Wait for PreScan to finish, then click on Scan.
Once completed, a log called RKreport[1].txt will be created on the desktop. It can also be accessed via the Report button.
Please copy and paste the contents of that log in your next reply.
--------------------

Please download MiniToolBox© by farbar and save it to your desktop. Click here. (http://download.bleepingcomputer.com/farbar/MiniToolBox.exe)

Double click on MiniToolBox.exe to run it.
Please check (tick) the following options:
Report IE Proxy Settings
Report FF Proxy Settings
List last 10 Event Viewer Errors
List Installed Programs
List devices, and select Only Problems, No Driver or All
List Users, Partitions and Memory size.
List Minidump Files
Click on the GO button. A log will open.
Please post the contents of this log. It can also be found on the desktop as Result.txt.
--------------------

Please post back:
1. previous MBAM log
2. RogueKiller log
3. MiniToolBox result

smokeyDbear

2012-07-11, 11:20

Ok I have taken the first steps in uninstalling the mentioned software...Here are the logs that you asked for....

MBAM:
2012/07/11 00:46:53 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting protection
2012/07/11 00:46:56 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Protection started successfully
2012/07/11 00:46:59 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting IP protection
2012/07/11 00:47:02 -0500 CRYSTALDOLL-HP crystal doll MESSAGE IP Protection started successfully
2012/07/11 02:14:20 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting protection
2012/07/11 02:14:24 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Protection started successfully
2012/07/11 02:14:27 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting IP protection
2012/07/11 02:14:29 -0500 CRYSTALDOLL-HP crystal doll MESSAGE IP Protection started successfully
2012/07/11 02:31:04 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Executing scheduled update: Daily
2012/07/11 02:31:22 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Scheduled update executed successfully: database updated from version v2012.07.10.09 to version v2012.07.11.04
2012/07/11 02:31:22 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting database refresh
2012/07/11 02:31:22 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Stopping IP protection
2012/07/11 02:34:33 -0500 CRYSTALDOLL-HP crystal doll MESSAGE IP Protection stopped
2012/07/11 02:34:47 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Database refreshed successfully
2012/07/11 02:34:47 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting IP protection
2012/07/11 02:34:49 -0500 CRYSTALDOLL-HP crystal doll MESSAGE IP Protection started successfully
2012/07/11 03:04:28 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting protection
2012/07/11 03:04:32 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Protection started successfully
2012/07/11 03:04:35 -0500 CRYSTALDOLL-HP crystal doll MESSAGE Starting IP protection
2012/07/11 03:04:37 -0500 CRYSTALDOLL-HP crystal doll MESSAGE IP Protection started successfully

RK:
RogueKiller V7.6.3 [07/08/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User: crystal doll [Admin rights]
Mode: Scan -- Date: 07/11/2012 03:16:42

¤¤¤ Bad processes: 0 ¤¤¤

¤¤¤ Registry Entries: 2 ¤¤¤
[HJ] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver: [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: Hitachi HTS543232A7A384 +++++
--- User ---
[MBR] 33d19e5a08834a3bb301c37b00a2b52c
[BSP] ce126a6b1cce517aad9d50e229359747 : Windows 7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 286179 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 586504192 | Size: 14802 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616818688 | Size: 4063 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt

MiniToolBox:

MiniToolBox by Farbar Version: 25-06-2012
Ran by crystal doll (administrator) on 11-07-2012 at 03:19:01
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/11/2012 03:02:10 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2012 02:12:13 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2012 00:44:44 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 10:50:09 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 05:49:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 02:10:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 11:12:44 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 11:02:20 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 09:39:48 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 06:18:38 PM) (Source: Bonjour Service) (User: )
Description: 484: ERROR: read_msg errno 0 (The operation completed successfully.)

System errors:
=============
Error: (07/11/2012 03:02:02 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/11/2012 02:11:48 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/11/2012 02:11:46 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:10:22 AM on ?7/?11/?2012 was unexpected.

Error: (07/11/2012 00:44:42 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/10/2012 10:49:43 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/10/2012 10:49:41 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:34:36 PM on ?7/?10/?2012 was unexpected.

Error: (07/10/2012 05:48:46 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/10/2012 02:10:09 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\Rtlihvs.dll
Error Code: 126

Error: (07/10/2012 02:09:14 PM) (Source: DCOM) (User: )
Description: {FE9617F6-E606-42AA-BECC-0E9CDA246D63}

Error: (07/10/2012 02:08:55 PM) (Source: DCOM) (User: )
Description: {AD3EDBCA-0901-415B-82E9-C16D3B65E38C}

Microsoft Office Sessions:
=========================
Error: (07/11/2012 03:02:10 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2012 02:12:13 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/11/2012 00:44:44 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 10:50:09 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 05:49:00 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 02:10:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/10/2012 11:12:44 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 11:02:20 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 09:39:48 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/09/2012 06:18:38 PM) (Source: Bonjour Service)(User: )
Description: 484: ERROR: read_msg errno 0 (The operation completed successfully.)

=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.3.181.14)
Adobe Reader X MUI (Version: 10.0.0)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
Agatha Christie - Peril at End House (Version: 2.2.0.95)
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
avast! Free Antivirus (Version: 7.0.1456.0)
Bejeweled 3 (Version: 2.2.0.97)
Bing Bar (Version: 7.0.610.0)
Blackhawk Striker 2 (Version: 2.2.0.95)
Blasterball 3 (Version: 2.2.0.97)
Blio (Version: 2.2.6699)
Bonjour (Version: 3.0.0.10)
Bounce Symphony (Version: 2.2.0.97)
Cake Mania (Version: 2.2.0.95)
Chronicles of Albian (Version: 2.2.0.95)
Chuzzle Deluxe (Version: 2.2.0.95)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Compaq Setup Manager (Version: 1.1.13476.3753)
Cradle of Rome 2 (Version: 2.2.0.95)
CyberLink YouCam (Version: 3.5.1.4119)
D3DX10 (Version: 15.4.2368.0902)
ESU for Microsoft Windows 7 SP1 (Version: 2.1.1)
Evernote v. 4.2.3 (Version: 4.2.3.22)
Farm Frenzy (Version: 2.2.0.95)
FATE (Version: 2.2.0.97)
Google Chrome (Version: 20.0.1132.47)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Governor of Poker 2 Premium Edition (Version: 2.2.0.95)
Hewlett-Packard ACLM.NET v1.1.2.0 (Version: 1.00.0000)
HP Auto (Version: 1.0.12935.3667)
HP Client Services (Version: 1.1.12938.3539)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.0.0)
HP Games (Version: 1.0.2.5)
HP Launch Box (Version: 1.1.5)
HP MovieStore (Version: 1.0.057)
HP MovieStore (Version: 2.0)
HP On Screen Display (Version: 1.3.5)
HP Power Manager (Version: 1.4.8)
HP Quick Launch (Version: 2.7.2)
HP QuickWeb (Version: 3.1.0.9742)
HP Setup (Version: 8.7.4751.3798)
HP Software Framework (Version: 4.1.13.1)
HP Support Assistant (Version: 6.1.12.1)
Intel(R) Control Center (Version: 1.2.1.1007)
Intel(R) Management Engine Components (Version: 7.0.0.1144)
Intel(R) Processor Graphics (Version: 8.15.10.2353)
Intel(R) Rapid Storage Technology (Version: 10.0.0.1046)
iTunes (Version: 10.6.1.7)
Java(TM) SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Jewel Quest: The Sleepless Star - Collector's Edition (Version: 2.2.0.95)
Junk Mail filter update (Version: 15.4.3502.0922)
Mah Jong Medley (Version: 2.2.0.95)
Malwarebytes Anti-Malware version 1.61.0.1400 (Version: 1.61.0.1400)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Mystery of Mortlake Mansion (Version: 2.2.0.97)
Namco All-Stars: PAC-MAN (Version: 2.2.0.95)
Penguins! (Version: 2.2.0.95)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.95)
PlayReady PC Runtime x86 (Version: 1.3.0)
Poker Superstars III (Version: 2.2.0.95)
Polar Bowler (Version: 2.2.0.97)
Polar Golfer (Version: 2.2.0.95)
QuickTime (Version: 7.72.80.56)
Realtek Ethernet Controller Driver (Version: 7.42.304.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6287)
Realtek PCIE Card Reader (Version: 6.1.7600.77)
REALTEK Wireless LAN Driver (Version: 1.00.11.0706)
Recovery Manager (Version: 2.0.0)
RoxioNow Player (Version: 1.9.5.103)
Slingo Supreme (Version: 2.2.0.97)
Spybot - Search & Destroy (Version: 1.6.2)
Synaptics TouchPad Driver (Version: 15.3.11.0)
Update Installer for WildTangent Games App
Vacation Quest - The Hawaiian Islands (Version: 2.2.0.97)
Virtual Villagers 5 - New Believers (Version: 2.2.0.97)
WildTangent Games App (HP Games) (Version: 4.0.5.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Zuma Deluxe (Version: 2.2.0.95)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 71%
Total physical RAM: 1899.86 MB
Available physical RAM: 546.73 MB
Total Pagefile: 3799.72 MB
Available Pagefile: 2080.28 MB
Total Virtual: 4095.88 MB
Available Virtual: 3963.18 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:279.47 GB) (Free:235.67 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:14.46 GB) (Free:1.61 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.08 GB) FAT32

========================= Users: ========================================

User accounts for \\CRYSTALDOLL-HP

Administrator crystal doll Guest
Mcx1-CRYSTALDOLL-HP

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

Jack&Jill

2012-07-12, 03:16

Hello smokeyDbear :),

This may not be a malware issue. We will take a look deeper, and if it is not malware related, I may need to point you to other forums that deal with hardware/software problems.

Do an online scan with ESET Online Scanner.
Please be patient as scanning will take quite some time. If you have problem running the scan, you might want to disable any real time protection that you have.

Click here (http://www.eset.com/onlinescan/) to go to ESET Online Scanner page.
Click on Run ESET Online Scanner. A new window will open.
For FireFox user, you will need to download and install esetsmartinstaller_enu.exe. Click on it and save the file to a convenient location. Double click on it to install and a new window will open.
After reading through the Terms of Use, check YES, I accept the Terms of Use and click Start to begin scan.
You will be prompted to install an ActiveX Control from ESET. Please install.
At the Computer scan settings section, uncheck (untick) Remove found threats. <-- Important, do not remove anything yet.
Then, check Scan archives.
Now, click on Advanced settings and make sure all these are checked:
Scan for potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
Click on Scan to proceed.
When done, the scan result will be shown. Look for C:\Program Files\ESET\ESET Online Scanner\log.txt and open the file.
Post the contents in your reply.
If the contents of log.txt do not reflect what is shown in the result window, click on List of found threats, then Export to text file..., save a file and post that instead.

--------------------

Please download Farbar Service Scanner© by farbar and save it to your desktop. Click here. (download.bleepingcomputer.com/farbar/FSS.exe)

Double click on FSS.exe to run it.
Check (tick) all options:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update

Click on the Scan button. A log will open.
Please post the contents of this log. It can also be found on the desktop as FSS.txt.
--------------------

Check your hard disk for error

Go to Start > Run.... Copy and paste the following text into the white box:

cmd /c chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
Click OK. A command prompt window will appear for a while. Please wait until it closes.
Post the contents of checkhd.txt. It is found on your desktop.
--------------------

Check for device/driver conflict

To access the Device Manager, go to Start > Run.... Copy and paste the following text into the white box:

devmgmt.msc
Click OK. The Device Manager dialog will open.
Look through the list of devices and see if there is any symbol that indicates a problem according to this Microsoft article; Troubleshooting Device Conflicts with Device Manager (http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q310126&ID=KB;EN-US;Q310126).
If you spot any, please note down all the information. You may need to right click on the item and select Properties.
Please include any findings in your reply.
--------------------

Please post back:
1. ESET log
2. FSS log
3. chkdsk result
4. outcome of Device Manager investigation

smokeyDbear

2012-07-13, 19:40

ESET Log:
ESETSmartInstaller@High as CAB hook log:
OnlineScanner64.ocx - registred OK
OnlineScanner.ocx - registred OK

FSS Log:
Farbar Service Scanner Version: 08-07-2012
Ran by crystal doll (administrator) on 13-07-2012 at 11:29:20
Running from "C:\Users\crystal doll\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

CheckHD:
Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.

I don't know if the sufficient privileges is correct because I am running under the only User for the laptop and it is the Admin also!

The Devices all appear to be running properly also...Atleast there are not any of the icons mentioned showing under any of the sub-branches. And after R-clicking each one the properties all say this device is running properly.

Jack&Jill

2012-07-14, 03:39

Hello smokeyDbear :),

Chkdsk with a batch file

Open Notepad. Copy and paste the following text into it:

@echo off
chkdsk c: |find /v "percent" >> "%userprofile%\desktop\checkhd.txt"
del %0
Save it as chkdsk.bat at the desktop. Make sure the Save as type: is All Files (*.*).
Right click on chkdsk.bat and select Run as administrator. Allow if prompted by any security software.
Wait until the command window closes and post the contents of checkhd.txt, found on your desktop.

--------------------

Please post back:
1. chkdsk result

smokeyDbear

2012-07-15, 06:58

Access Denied as you do not have sufficient privileges.
You have to invoke this utility running in elevated mode.
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
150 large file records processed.

0 bad file records processed.

0 EA records processed.

62 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
Security descriptor verification completed.
26731 data files processed.

CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
Windows has checked the file system and found no problems.

293047295 KB total disk space.
44788004 KB in 102496 files.
67104 KB in 26732 indexes.
0 KB in bad sectors.
245711 KB in use by the system.
65536 KB occupied by the log file.
247946476 KB available on disk.

4096 bytes in each allocation unit.
73261823 total allocation units on disk.
61986619 allocation units available on disk.

Jack&Jill

2012-07-15, 08:52

Hello smokeyDbear :),

The freezing, does that happen only when you try to go online? Are there any other symptoms?

Nothing obvious standing out to me.

Run FSS again and copy and paste Rtlihvs* into the Search box. Click Search Files and then post back the results when the log appears.

I want you to try this as well:
http://technet.microsoft.com/en-us/library/cc735960%28v=ws.10%29.aspx

If we make no progress after this, I will point you to a more appropriate forum which deals with software / hardware issues.

--------------------

Please post back:
1. the answers to my questions
2. FSS search result
3. progress from the article

Jack&Jill

2012-07-18, 03:05

Hello smokeyDbear :),

I usually close the topic after 3 days without any reply, and it has already been 2 days since my last post. Do you still need help? Any problems following my instructions? Need more time?

If I do not get any response within the next 24 hours, this topic will be closed.

Jack&Jill

2012-07-19, 16:55

Due to lack of response, this topic is now closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. How to post a DDS log. (http://forums.spybot.info/showpost.php?p=1150&postcount=2)

If it has been less than three days since your last response and you need the thread re-opened, please send a private message (pm) to me or a MOD. A valid, working link to the closed topic is required. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Everyone else please begin a New Topic.