Tencent.AdressBar

[tacky zippo]

Please kindly help me in removing the Tencent.AdressBar from my computer. I tried running Spybot - Search & Destroy as an Administrator and yet was not successful in removing the Tencent.AdressBar

[tashi]

Hello tacky zippo,

Is the toolbar showing in ADD/REMOVE Programs?

Please open Spybot Search & Destroy > Help > About and let us know the version and date of last definitions.

Also what is the operating system and service pack (if any), and which security programs are installed. How is the computer running in general?

Best regards. :)

[tacky zippo]

Hi Tashi,
Using Spybot - Search & Destroy 1.6.2.46 last definitions 4 July 2012 Using Windows Home Premium Service Pack 1. Security program Norton 360

[tashi]

Hi tacky zippo,

Thank you for the information. :)


Using Windows Home Premium Service Pack 1.
Windows 7? ;)

Best regards.

[tacky zippo]

Hi Tashi,
Yes, you are correct...Windows 7

[tashi]

Hello tacky zippo,

If the toolbar isn't showing in ADD/REMOVE Programs and you would like someone to take a look at the system please start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22)

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS logs, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Best regards. :)