multiple malware infections [Archive] - Safer-Networking Forums

View Full Version : multiple malware infections

footnote

2012-07-26, 03:23

Hi! I have noticed my computer getting sluggish and slow in the past week or so. The scans by Spybot and Malwarebytes didn't find anything, but the Kaspersky scan has identified nine possible malware infections. The scans are posted/attached as requested. Many thanks for taking a look!

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Run by Nargiza at 20:50:46 on 2012-07-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2013.881 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: COMODO Defense+ *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\System32\wscript.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe
C:\Windows\System32\wscript.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Google Update] "C:\Users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [KSS] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_262_Plugin.exe -update plugin
mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDDMST~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\WDSMAR~1.LNK - C:\Program Files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\Windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{9EF7A4E3-BCC1-47D0-8A43-630971D93865} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
AppInit_DLLs: C:\Windows\SysWOW64\guard32.dll
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll"
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun-x64: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
AppInit_DLLs-X64: C:\Windows\SysWOW64\guard32.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Nargiza\AppData\Roaming\Mozilla\Firefox\Profiles\pi0vjln8.default\
FF - prefs.js: browser.startup.homepage - www.msn.com
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\6\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\nphdplg.dll
FF - plugin: C:\Users\Nargiza\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Users\Nargiza\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Nargiza\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;C:\Windows\system32\DRIVERS\cmdguard.sys --> C:\Windows\system32\DRIVERS\cmdguard.sys [?]
R1 cmdHlp;COMODO Internet Security Helper Driver;C:\Windows\system32\DRIVERS\cmdhlp.sys --> C:\Windows\system32\DRIVERS\cmdhlp.sys [?]
R2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-4-4 63928]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2012-7-4 44808]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
.
=============== Created Last 30 ================
.
.
==================== Find3M ====================
.
2012-07-06 02:06:30 772544 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-07-06 02:06:20 687544 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2012-07-03 17:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-03 16:21:52 958400 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-07-03 16:21:52 71064 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-07-03 16:21:52 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-07-03 16:21:32 41224 ----a-w- C:\Windows\avastSS.scr
2012-06-25 01:55:46 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-25 01:55:46 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-12 03:08:36 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 22:15:31 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-02 19:19:42 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-02 19:15:12 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-31 16:25:12 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-05-10 07:42:52 0 ----a-w- C:\Windows\SysWow64\shoA8A1.tmp
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 11:00:43 366592 ----a-w- C:\Windows\System32\qdvd.dll
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-04 09:59:54 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll
2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
.
============= FINISH: 20:55:37.02 ===============

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-07-25 20:58:03
-----------------------------
20:58:03.916 OS Version: Windows x64 6.1.7601 Service Pack 1
20:58:03.916 Number of processors: 2 586 0x170A
20:58:03.918 ComputerName: ABACUS UserName:
20:58:05.797 Initialize success
20:58:09.396 AVAST engine defs: 12072502
20:58:10.739 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-2
20:58:10.743 Disk 0 Vendor: SAMSUNG_HD502HJ 1AJ10002 Size: 476940MB BusType: 3
20:58:10.769 Disk 0 MBR read successfully
20:58:10.773 Disk 0 MBR scan
20:58:10.779 Disk 0 unknown MBR code
20:58:10.792 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
20:58:10.804 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 464269 MB offset 206848
20:58:10.828 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 12569 MB offset 951029760
20:58:10.858 Disk 0 scanning C:\Windows\system32\drivers
20:58:18.322 Service scanning
20:58:33.086 Modules scanning
20:58:33.100 Disk 0 trace - called modules:
20:58:33.124 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys ataport.SYS intelide.sys PCIIDEX.SYS hal.dll atapi.sys
20:58:33.136 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8002738460]
20:58:33.160 3 CLASSPNP.SYS[fffff8800161743f] -> nt!IofCallDriver -> [0xfffffa800227b520]
20:58:33.171 5 ACPI.sys[fffff88000f367a1] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP2T0L0-2[0xfffffa80025b4060]
20:58:33.989 AVAST engine scan C:\Windows
20:58:37.798 AVAST engine scan C:\Windows\system32
21:01:00.097 AVAST engine scan C:\Windows\system32\drivers
21:01:11.224 AVAST engine scan C:\Users\Nargiza
21:08:26.823 AVAST engine scan C:\ProgramData
21:10:24.888 Scan finished successfully
21:10:57.829 Disk 0 MBR has been saved successfully to "C:\Users\Nargiza\Desktop\MBR.dat"
21:10:57.839 The log file has been saved successfully to "C:\Users\Nargiza\Desktop\aswMBR.txt"

ken545

2012-08-01, 13:28

HI

Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

Running programs with Vista or Windows 7 , you need to Right Click on the program and select RUN AS ADMINISTATOR

Open Malwarebytes and go to the Update tab and update the program and then run a FULL scan and post the log please

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.

Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan (http://eset.com/onlinescan)
Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetOnline.png button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
Double click on the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstallDesktopIcon.png icon on your desktop.

Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetAcceptTerms.png
Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetStart.png button.
Accept any security warnings from your browser.
Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetScanArchives.png
Make sure that the option "Remove found threats" is Unchecked
Push the Start button.
ESET will then download updates for itself, install itself, and begin
scanning your computer. Please be patient as this can take some time.
When the scan completes, push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetListThreats.png
Push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetExport.png, and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
Push the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetBack.png button.
Push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetFinish.png
Please make sure you include the following items in your next post:
The log that was produced after running ESET Online Scanner.

footnote

2012-08-02, 14:23

Hi! Unfortunately, I only have the Malwarebytes log for you. After working for 9+ hours (it got to 24%), ESET froze. I haven't been able to get back online (neither IE nor Firefox would load), but I will try again later today.

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.01.00

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Nargiza :: ABACUS [administrator]

8/1/2012 7:31:57 PM
mbam-log-2012-08-01 (19-31-57).txt

Scan type: Full scan (C:\|D:\|G:\|H:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 427223
Time elapsed: 1 hour(s), 15 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

ken545

2012-08-02, 18:21

See if you can run Combofix

Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.

Double click on ComboFix.exe & follow the prompts.

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

http://img.photobucket.com/albums/v706/ried7/RC1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://img.photobucket.com/albums/v706/ried7/RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

footnote

2012-08-03, 04:49

Here's the Combofix log:

ComboFix 12-07-31.03 - Nargiza 08/02/2012 21:28:54.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2013.677 [GMT -4:00]
Running from: c:\users\Nargiza\Desktop\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
FW: COMODO Firewall *Enabled* {7DB03214-694B-060B-1600-BD4715C36DBB}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: COMODO Defense+ *Enabled/Updated* {FEEA52D5-051E-08DD-07EF-2F009097607D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-07-03 to 2012-08-03 )))))))))))))))))))))))))))))))
.
.
2012-08-03 02:34 . 2012-08-03 02:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-08-03 01:28 . 2012-06-29 10:04 9133488 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{28D9FA0C-873B-4F28-AFBC-E3D4163476DB}\mpengine.dll
2012-08-02 01:03 . 2012-08-02 01:03 -------- d-----w- c:\program files (x86)\ESET
2012-07-25 00:58 . 2012-07-25 00:58 -------- d-----w- c:\program files (x86)\Kaspersky Lab
2012-07-25 00:58 . 2012-07-25 00:58 -------- d-----w- c:\programdata\Kaspersky Lab
2012-07-13 02:37 . 2012-07-13 02:37 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-07-13 02:37 . 2012-07-13 02:37 -------- d-----w- c:\program files (x86)\Oracle
2012-07-13 02:36 . 2012-07-06 02:06 772544 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2012-07-11 07:10 . 2012-06-12 03:08 3148800 ----a-w- c:\windows\system32\win32k.sys
2012-07-11 01:14 . 2012-06-06 06:06 2004480 ----a-w- c:\windows\system32\msxml6.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-11 07:05 . 2010-11-20 19:36 59701280 ----a-w- c:\windows\system32\MRT.exe
2012-07-06 02:06 . 2011-02-01 21:15 687544 ----a-w- c:\windows\SysWow64\deployJava1.dll
2012-07-03 17:46 . 2010-11-20 19:25 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-03 16:21 . 2012-02-25 13:12 54072 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2012-07-03 16:21 . 2011-03-06 16:08 958400 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-07-03 16:21 . 2010-11-20 14:43 355856 ----a-w- c:\windows\system32\drivers\aswSP.sys
2012-07-03 16:21 . 2010-11-20 14:43 59728 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2012-07-03 16:21 . 2010-11-20 14:43 71064 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-07-03 16:21 . 2010-11-20 14:43 25232 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2012-07-03 16:21 . 2010-11-20 14:42 41224 ----a-w- c:\windows\avastSS.scr
2012-07-03 16:21 . 2010-11-20 14:42 227648 ----a-w- c:\windows\SysWow64\aswBoot.exe
2012-07-03 16:21 . 2011-01-15 18:55 285328 ----a-w- c:\windows\system32\aswBoot.exe
2012-06-25 01:55 . 2012-04-13 10:22 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-06-25 01:55 . 2011-06-17 01:32 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-02 22:19 . 2012-06-09 01:22 38424 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-09 01:22 2428952 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:19 . 2012-06-09 01:22 57880 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-09 01:22 44056 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-09 01:22 701976 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:15 . 2012-06-09 01:22 2622464 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:15 . 2012-06-09 01:22 99840 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 19:19 . 2012-06-09 01:21 186752 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 19:15 . 2012-06-09 01:21 36864 ----a-w- c:\windows\system32\wuapp.exe
2012-05-31 16:25 . 2010-11-20 14:23 279656 ------w- c:\windows\system32\MpSigStub.exe
2012-05-10 07:42 . 2012-05-10 07:42 0 ----a-w- c:\windows\SysWow64\shoA8A1.tmp
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-20 1475584]
"KSS"="c:\program files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" [2012-04-25 202296]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"PDF Complete"="c:\program files (x86)\PDF Complete\pdfsty.exe" [2009-10-14 563736]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"Norton Online Backup"="c:\program files (x86)\Symantec\Norton Online Backup\NOBuClient.exe" [2010-06-01 1155928]
"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-06-07 421160]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-04-04 843712]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
Snapfish PictureMover.lnk - c:\program files (x86)\PictureMover\Bin\PictureMover.exe [2010-6-17 1040952]
WDDMStatus.lnk - c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMStatus.exe [2009-11-13 2119488]
WDSmartWare.lnk - c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWare.exe [2009-11-13 9117504]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\windows\SysWOW64\guard32.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\KasperskyAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 136176]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-06-07 160944]
R3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe [2012-02-10 240408]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 136176]
R3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-26 158976]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-06-27 113120]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-11-21 1255736]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2012-03-11 577824]
S1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2012-03-11 43248]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-04-04 63928]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-07-03 71064]
S2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.exe [2012-02-10 193816]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-06-13 400368]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2012-01-04 822624]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-10-14 92216]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2011-08-25 13672]
S2 KSS;Kaspersky Security Scan Service;c:\program files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe [2012-04-25 202296]
S2 NOBU;Norton Online Backup;c:\program files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe SERVICE [x]
S2 pdfcDispatcher;PDF Document Manager;c:\program files (x86)\PDF Complete\pdfsvc.exe [2009-10-14 635416]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-01 508776]
S2 WDDMService;WD SmartWare Drive Manager Service;c:\program files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe [2009-11-13 129536]
S2 WDSmartWareBackgroundService;WD SmartWare Background Service;c:\program files (x86)\Western Digital\WD SmartWare\Front Parlor\WDSmartWareBackgroundService.exe [2009-06-16 20480]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-04 346144]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2011-10-01 764264]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2011-10-01 268648]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2011-10-01 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2011-10-01 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-01 219496]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam64.sys [2009-02-13 14464]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 10:39]
.
2012-08-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-06-29 10:39]
.
2012-07-25 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1853386249-2691963230-913576303-1000Core.job
- c:\users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-31 15:01]
.
2012-08-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1853386249-2691963230-913576303-1000UA.job
- c:\users\Nargiza\AppData\Local\Google\Update\GoogleUpdate.exe [2010-12-31 15:01]
.
2012-07-04 c:\windows\Tasks\HPCeeScheduleForNargiza.job
- c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-01-05 11:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2012-07-03 16:21 133400 ----a-w- c:\program files\Alwil Software\Avast5\ashShA64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe" [2008-11-20 62768]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2010-01-18 568888]
"COMODO Internet Security"="c:\program files\COMODO\COMODO Internet Security\cfp.exe" [2012-03-11 9569096]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-16 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-16 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-16 415256]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x1
"AppInit_DLLs"=c:\windows\System32\guard64.dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uDefault_Search_URL = hxxp://www.google.com/ie
mLocal Page = c:\windows\SysWOW64\blank.htm
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
Trusted Zone: intuit.com\ttlc
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
FF - ProfilePath - c:\users\Nargiza\AppData\Roaming\Mozilla\Firefox\Profiles\pi0vjln8.default\
FF - prefs.js: browser.startup.homepage - www.msn.com
.
- - - - ORPHANS REMOVED - - - -
.
AddRemove-{08DB3902-2CE0-474D-BCE3-0177766CE9F1} - c:\program files (x86)\InstallShield Installation Information\{08DB3902-2CE0-474D-BCE3-0177766CE9F1}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\pdfcDispatcher]
"ImagePath"="c:\program files (x86)\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10p_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10p.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]
@Denied: (A) (Everyone)
"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]
@Denied: (A) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]
"Key"="ActionsPane3"
"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Alwil Software\Avast5\AvastSvc.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Bonjour\mDNSResponder.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
.
**************************************************************************
.
Completion time: 2012-08-02 22:44:01 - machine was rebooted
ComboFix-quarantined-files.txt 2012-08-03 02:44
.
Pre-Run: 385,622,765,568 bytes free
Post-Run: 385,460,350,976 bytes free
.
- - End Of File - - 52B58B8576946312DB376B8D50B3241C

ken545

2012-08-03, 12:36

Where really not looking at anything earthshattering on your logs.

You need to enable windows to show all files and folders, instructions Here (http://www.bleepingcomputer.com/tutorials/tutorial62.html)

Go to VirusTotal (http://www.virustotal.com/) and submit this file for analysis, just use the browse feature and then Send File, if it says this file has been checked before, have them recheck it. When the scan is done just copy and paste the link back to this forum for me to see.

c:\windows\SysWow64\shoA8A1.tmp <---This file

If the site is busy you can try this one
http://virusscan.jotti.org/en

Can you run Kaspersky and post the log with the 9 entries you said it found.

Then try this scanner

Please run Trend Micro House Call (http://housecall.trendmicro.com/)
Click Scan now. It's free!
Read and put a Check next to Yes I accept the terms of use.
Click the Launching HouseCall>> button.
Under "Browser plug-in" Installing and using Housecall kernel, click the Starting HouseCall>> button.
You may receive a prompt to install the ActiveX, click install.
If you are taken back to the main page, click Launching HouseCall>> button again.
Under Scan complete computer for malware, grayware, and vulnerabilities click the Next>> button.
Please be patient while it installs, updates, and scans your system.
Once the scan is complete, it will take you to the summary page.
Under Cleanup options, choose clean all detected infections automatically.
Click the Clean now>> button.
If anything was found you may be prompted to run the scan again, you can just close the browser window.
When the scan is finished, please restart your computer.

footnote

2012-08-04, 00:48

Here are the Kaspersky and VirusTotal results. Trend Micro results in next post.

https://www.virustotal.com/file/e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855/analysis/1344033955/

Kaspersky:

1. Trojan-Downloader.JS.Agent.geu
A18A5d01
H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\2\1C
2. HEUR:Trojan.Script.Iframer
45C51d01
H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\3\AF
3. HEUR:Trojan.Script.Iframer
0E6A7d01
H:\ABACUS\Backup Set 2011-04-12 193253\Backup Files 2011-04-20 010950\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\A\86
4. Trojan-Downloader.JS.Agent.geu
A18A5d01
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 3.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\2\1C
5. HEUR:Trojan.Script.Iframer
45C51d01
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 3.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\3\AF
6. HEUR:Trojan.Script.Iframer
0E6A7d01
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-04-26 192040\Backup files 4.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\A\86
7. HEUR:Trojan.Script.Generic
pi0vjln8
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\5\01\908DCd01/
8. HEUR:Trojan.Script.Generic
pi0vjln8
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 2.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\E\9E\04134d01/
9. HEUR:Trojan.Script.Generic
692AEd01
H:\ABACUS\Backup Set 2011-04-26 192040\Backup Files 2011-09-20 201444\Backup files 1.zip//C\Users\Nargiza\AppData\Local\Mozilla\Firefox\Profiles\pi0vjln8.default\Cache\8\E2

ken545

2012-08-04, 01:18

That file you uploaded is ok.

All that Kapersky found where backups that where removed

H:\ABACUS\Backup <--Go into this folder and delete it all but not the folder itself

Have you tried running Housecall ?

footnote

2012-08-04, 08:18

Sorry for the delay: the Housecall took over 7 hours; no threats found.

Something is off, though. The browsers just load too slowly.

Regarding the backups on the H drive: that's an external hard drive. Should I just format it to delete all backups?

ken545

2012-08-04, 13:40

Hi,

H:\ABACUS <--All in the backup folder should be removed, the rest of the drive should be fine

If your using a router, sometimes it helps to shut it down, pull the power cord out of the unit and let it set for about 5 minutes allowing it to reset itself, then plug it back in and let it load up.

Running a good system cleaner may help also

Download TFC (http://oldtimer.geekstogo.com/TFC.exe) to your desktop

Close any open windows.
Double click the TFC icon to run the program
TFC will close all open programs itself in order to run,
Click the Start button to begin the process.
Allow TFC to run uninterrupted.
The program should not take long to finish it's job
Once its finished it should automatically reboot your machine,
if it doesn't, manually reboot to ensure a complete clean

footnote

2012-08-04, 16:38

Done. The computer didn't shut down properly after TFC was done. It hung up and I had to force a shut down. I have also deleted the backup contents in question.

ken545

2012-08-04, 16:41

:bigthumb:

All ok ?

footnote

2012-08-04, 16:44

Seems to be. Could I do anything to speed up the system?

ken545

2012-08-04, 17:18

Hey,

Well it dont look like anything malware related and we just do malware removal on this forum but I can link you to a good windows forum that deals with slow computers.

Try this first, open IE and go to Tools> Internet Options>Advanced Tab and then click on Reset Internet Explorer Setting > Reset. This will reset your IE Browser back to company defauts, see if it makes a difference loading when your done

footnote

2012-08-04, 17:19

OK. Many thanks! I'll uninstall all the programs we've used, right?

ken545

2012-08-04, 18:54

Post here for slow computers, we all work together so you can link them to this thread if you wish so they can see what we have done so far
http://forums.whatthetech.com/index.php?showforum=119

You can do it this way

Click START then RUN
Now type Combofix /uninstall in the runbox and click OK. Note the space between the X and the /, it needs to be there.

http://i526.photobucket.com/albums/cc345/MPKwings/CF-Uninstall.png

Open OTL and click on Clean Up and it will remove programs we used to clean your system along with there backups, any programs that where not removed you can just drag to the trash.

Malwarebytes is the free version and yours to keep and will not be removed

How did I get infected in the first place ?
Read these links and find out how to prevent getting infected again.
Tutorial for System Restore (http://www.bleepingcomputer.com/tutorials/tutorial56.html) <-- Do this first to prevent yourself from being reinfected.
WhattheTech (http://forums.whatthetech.com/index.php?showtopic=57817)
Grinler BleepingComputer (http://www.bleepingcomputer.com/forums/topic2520.html)
GeeksTo Go (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)
Dslreports (http://www.dslreports.com/faq/10002)

Safe Surfn
Ken

footnote

2012-08-04, 21:38

What's OTL?

ken545

2012-08-05, 01:14

My bad, I forgot we had not used that scanner, you can do this instead

Now to remove most of the tools that we have used in fixing your machine:
Make sure you have an Internet Connection.
Download OTC (http://oldtimer.geekstogo.com/OTC.exe) to your desktop and run it
A list of tool components used in the cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
Click Yes to begin the cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

footnote

2012-08-05, 21:31

Got it. Many thanks for all your help!

ken545

2012-08-05, 21:44

Your very welcome,

Take care,

Ken :)

ken545

2012-08-07, 12:50

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.