computer crashes

[sn0wed]

This is the first time I posted and I need help. My computer has started crashing at random times and when I restart it the Microsoft online crash analysis reports that that problem is likely caused by the winlogon trojan/worm. I've run several virus programs and nothing is detected. I also ran Spysbot and it is coming back clean also. The Hijack this logfile is below. Please help. I think I am at my breaking point with this problem. Thanks.


Logfile of HijackThis v1.99.1
Scan saved at 8:16:46 PM, on 8/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINNT\system32\secsolnm.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\OasClnt.exe
C:\EPOAgent\naimas32.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Pure Networks\Router Service\pnroutsv.exe
C:\WINNT\SYSTEM32\THOTKEY.EXE
C:\Program Files\TOSHIBA\TME\Tmesrv.exe
C:\WINNT\wanmpsvc.exe
C:\EPOAgent\naimag32.exe
C:\WINNT\system32\ntvdm.exe
C:\Program Files\Common Files\AOL\1107278586\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\WINNT\system32\TPWRTRAY.EXE
C:\WINNT\System32\Tdevdetect.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINNT\System32\Tfunckey.exe
C:\WINNT\System32\Tpwricon.exe
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCEvtHdlr.exe
c:\program files\common files\aol\1107278586\ee\aolssc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*.lucent.com;*.bell-labs.com;<local>
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NaimAgent_UI] C:\EPOAgent\naimag32.exe
O4 - HKLM\..\Run: [StarInit] C:\PROGRA~1\STARLI~1\STARPL~1\StarInit.Exe
O4 - HKLM\..\Run: [TDspOff] "Tdspoff.exe" B
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1107278586\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [AOLSPScheduler] "C:\Program Files\Common Files\AOL\1107278586\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [sscRun] "C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCRun.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\mcafee.com\antivirus\oasclnt.exe"
O4 - HKLM\..\Run: [MPFExe] "C:\Program Files\mcafee.com\personal firewall\MPfTray.exe"
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe"
O4 - HKLM\..\Run: [EmailScan] "C:\Program Files\mcafee.com\antivirus\mcvsescn.exe"
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] "mobsync.exe" /logon
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {11A02365-2859-4598-A9D5-4FDE99D67723} (PQIEBrowserConnector Class) - http://www.pqprintcenter.com/plugin/axversion/1611/printquick1611.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase5059.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1,0,0,7/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124560788936
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class) - http://download.mcafee.com/molbin/shared/McMySec/en-us/1,0,0,2/mcmysec.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4667/mcfscan.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://cma.gotdns.com:2000/activex/RACtrl.cab
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\puresp.dll
O20 - AppInit_DLLs: secsolni.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: NAI ePolicy Orchestrator Agent (NAIMAGENT32) - Network Associates, Inc. - C:\EPOAgent\naimas32.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: Pml Driver - HP - C:\WINNT\system32\HPHipm09.exe
O23 - Service: Pure Networks Router Manager (pnrouter) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Router Service\pnroutsv.exe
O23 - Service: SMSAgent - Unknown owner - C:\WINNT\SMSAGENT.EXE
O23 - Service: THotkey (THOTKEY) - TOSHIBA Corp. - C:\WINNT\SYSTEM32\THOTKEY.EXE
O23 - Service: Tmesrv - Unknown owner - C:\Program Files\TOSHIBA\TME\Tmesrv.exe" /Service (file missing)
O23 - Service: Aelita DMW Migration Agent (Vmover.exe) - Aelita Software Corp. - C:\WINNT\System32\Vmover.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

[shelf life]

hi sn0wed,

iam looking for malware, this may or maynot be the cause of the random "crashing"


first disable spybots tea timer and spysweeper so its real time protection dosnt interfer with hjt.

how?:

1. Open Spysweeper and click on Options > Program Options and uncheck "load at windows startup".
2. On the left click "shields" and then uncheck everything there.
3. Uncheck "home page shield".
4. Uncheck "automatically restore default without notification".
5. Exit the program.

1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.
--------------------------------------
after restarting:
scan with HJT, put a checkmark beside the items below, close all windows and click fix checked.

O20 - AppInit_DLLs: secsolni.dll
O23 - Service: SMSAgent - Unknown owner - C:\WINNT\SMSAGENT.EXE

-------------------------------------------------
next download and run ewido anti spyware:

* Install Ewido Anti-Malware, 30 day trial version.

http://download.ewido.net/ewido-setup.exe

* Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

* On the top of the main screen click Shield
* Click the word active to change it to inactive
* On the top of the main screen click Update.
* Then click on Start Update. The update will start and a progress bar will show the updates being installed.

run Ewido.
* Click Scanner
* Click on the Scan tab
* Click Complete System Scan to begin scanning.
* When the scan is complete click Recommended Action and change it to Quarantine
* Then click Apply all actions

Once finished, click the Save report button, then click Save Report As. This will create a text file.

Make sure you know where to find this file again (like on the Desktop).

reboot once and rescan and post a new hjt log for me......shelf life

[sn0wed]

Hi Self Life,

Thanks for helping me out with this. I followed your recommendations and everything went well until I attempted to update the Ewido definition files. I received the following response "Error: failed to connect to server update ewido.net" So I decided to go ahead and run the scanner with the out of date definition files to at least see if it would find anything. The scan report found the CoolWebSearch adware on my computer and a bunch or tracking cookies. Following your instructions, I clicked recommended actions and quarantined, saved the report, rebooted and rescaned. I'm still receiving the same error when I attempt to update the definition files. Any way, on the rescan nothing was found.

Here is the new hjt log. I really appreciate your help with this. Thanks...

Logfile of HijackThis v1.99.1
Scan saved at 10:10:36 AM, on 8/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\mcafee.com\personal firewall\MPFService.exe
C:\EPOAgent\naimas32.exe
C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
C:\Program Files\Pure Networks\Router Service\pnroutsv.exe
C:\WINNT\SYSTEM32\THOTKEY.EXE
C:\Program Files\TOSHIBA\TME\Tmesrv.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\Explorer.EXE
C:\EPOAgent\naimag32.exe
C:\WINNT\system32\ntvdm.exe
C:\Program Files\Common Files\AOL\1107278586\ee\AOLSoftware.exe
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe
C:\Program Files\mcafee.com\antivirus\oasclnt.exe
C:\Program Files\mcafee.com\personal firewall\MPfTray.exe
C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe
C:\Program Files\mcafee.com\antivirus\mcvsescn.exe
C:\WINNT\system32\TPWRTRAY.EXE
C:\WINNT\System32\Tdevdetect.exe
C:\WINNT\System32\Tfunckey.exe
C:\WINNT\System32\Tpwricon.exe
C:\WINNT\system32\ctfmon.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCEvtHdlr.exe
c:\program files\common files\aol\1107278586\ee\aolssc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;*.lucent.com;*.bell-labs.com;<local>
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NaimAgent_UI] C:\EPOAgent\naimag32.exe
O4 - HKLM\..\Run: [StarInit] C:\PROGRA~1\STARLI~1\STARPL~1\StarInit.Exe
O4 - HKLM\..\Run: [TDspOff] "Tdspoff.exe" B
O4 - HKLM\..\Run: [HostManager] "C:\Program Files\Common Files\AOL\1107278586\ee\AOLSoftware.exe"
O4 - HKLM\..\Run: [AOLSPScheduler] "C:\Program Files\Common Files\AOL\1107278586\ee\services\sscAntiSpywarePlugin\ver1_10_3_1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [sscRun] "C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\SSCRun.exe"
O4 - HKLM\..\Run: [OASClnt] "C:\Program Files\mcafee.com\antivirus\oasclnt.exe"
O4 - HKLM\..\Run: [MPFExe] "C:\Program Files\mcafee.com\personal firewall\MPfTray.exe"
O4 - HKLM\..\Run: [ACUMon] "C:\Program Files\Cisco Systems\Aironet Client Monitor\ACUMon.Exe"
O4 - HKLM\..\Run: [EmailScan] "C:\Program Files\mcafee.com\antivirus\mcvsescn.exe"
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Synchronization Manager] "mobsync.exe" /logon
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {11A02365-2859-4598-A9D5-4FDE99D67723} (PQIEBrowserConnector Class) - http://www.pqprintcenter.com/plugin/axversion/1611/printquick1611.cab
O16 - DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} (LinkedIn ContactFinderControl) - http://www.linkedin.com/cab/LinkedInContactFinderControl.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www3.ca.com/securityadvisor/pestscan/pestscan.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource/download/scanner/wlscbase969.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1,0,0,7/McUpdatePortal.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1124560788936
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/chnz/default/mjolauncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {BDD2F926-8158-4F62-9E0D-B3B75FD1F07F} (McObjectFactory Class) - http://download.mcafee.com/molbin/shared/McMySec/en-us/1,0,0,2/mcmysec.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/mcfscan/2,1,0,4667/mcfscan.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://cma.gotdns.com:2000/activex/RACtrl.cab
O18 - Protocol: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\puresp.dll
O20 - Winlogon Notify: WgaLogon - C:\WINNT\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Antivirus Update Service (aolavupd) - America Online - C:\Program Files\Common Files\AOL\1107278586\ee\services\sscFirewallPlugin\ver1_205_1_1\aolavupd.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: McAfee McShield (McShield) - McAfee Inc. - C:\PROGRA~1\mcafee.com\ANTIVI~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\Program Files\mcafee.com\personal firewall\MPFService.exe
O23 - Service: NAI ePolicy Orchestrator Agent (NAIMAGENT32) - Network Associates, Inc. - C:\EPOAgent\naimas32.exe
O23 - Service: Pure Networks Network Magic Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\nmsrvc.exe
O23 - Service: Pml Driver - HP - C:\WINNT\system32\HPHipm09.exe
O23 - Service: Pure Networks Router Manager (pnrouter) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Router Service\pnroutsv.exe
O23 - Service: THotkey (THOTKEY) - TOSHIBA Corp. - C:\WINNT\SYSTEM32\THOTKEY.EXE
O23 - Service: Tmesrv - Unknown owner - C:\Program Files\TOSHIBA\TME\Tmesrv.exe" /Service (file missing)
O23 - Service: Aelita DMW Migration Agent (Vmover.exe) - Aelita Software Corp. - C:\WINNT\System32\Vmover.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

[shelf life]

hi sn0wed,

if you still cant update via the server, follow this link to download the complete database of signature files:
http://www.ewido.net/en/download/updates/

nothing really stands out in the log as far as malware goes.

shelf life

[sn0wed]

Hi Shelf Life,

Thanks for all of the help and assistance with my malware problem. Just wanted to let you know that I ran KazaaBegone (yes in a previously life I actually installed kazaa) which found 3 registry files and cwshreeder (since ewido found and removed coolweb search). My computer which had started crashing daily has not crashed in the past 2 days. Lets close the thread and if I have more problems I will repost.

Thanks again for the help. You guys are a great resource. I appreciate the time you spent on this.
Sn0wed

[shelf life]

hi sn0wed,

good, glad to help. happy safe surfing. for your reference:

Be careful of what you download, and where you download it from. Many programs come bundled with extra software.You may be installing more than you think. Learn more about the program, Does it come bundled with other "3rd party" programs? If you search hard enough you can always find a "clean" alternative to any software. Stay away from warez and crack sites. Becarful what you download from file sharing networks. If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is. DO YOU TRUST THE SOURCE? Check this database:Spyware Guide (http://www.spywareguide.com/) or this: Library (http://research.sunbelt-software.com/Browse_Library.cfm)before installing free/shareware.

Make sure you keep your Windows OS current by visiting Windows update (http://v4.windowsupdate.microsoft.com/en/default.asp)
occasionaly to download and install any critical updates and service packs. These patch flaws/bugs that can be exploited.

Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more:
Working with Internet Explorer 6 Security (http://www.microsoft.com/windows/ie/using/howto/security/settings.mspx)
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser. You can have and use more than one browser on your computer.
Like Firefox (http://www.mozilla.org/products/firefox/),


Install a Firewall:A firewall will help to control what comes in from the internet and what leaves your computer to the internet. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. XP firewall dosnt block outbound traffic. Its important to know/learn what routinely needs a internet connection.
Zone Alarm (http://www.zonelabs.com/store/content/catalog/products/sku_list_za.jsp?dc=12bms&ctry=US&lang=en&lid=dbtopnav_zass)
OutPost Lite (http://www.agnitum.com/products/outpostfree/download.php)
Jetico Personal Firewall (http://www.jetico.com/index.htm#/jpfirewall.htm)
Look n Stop (http://www.looknstop.com/En/index2.htm)

Outlook Express with the default settings is not secure. It will run scripts, download images etc, just like a browser, but this was the old Outlook Express. Service Pack 2 has made huge improvements to Outlook, but just like with Internet Explorer, you dont have to use it.
try Pegasus E-Mail. (http://www.pmail.com/)

Make sure you have and keep updated Antivirus software
Free for home users:
avast! 4 Home Edition Download (http://www.avast.com/eng/free_virus_protectio.html)
AVG free version 7.0 (http://free.grisoft.com/freeweb.php/doc/2/)
AntiVir Personal Edition (http://www.free-av.com/)
Clam Win (http://www.Clamwin.com/component/option,com_frontpage/Itemid,1/)

Download one or two of these, install and update before using:(if these are constantly finding malware, then you need to make changes to your browser and or your habits)
CounterSpy (http://www.sunbelt-software.com/)Free trial version
Spybot Search and destroy (http://www.safer-networking.org/en/index.html)
Ad-Aware SE Personal edition (http://www.lavasoft.de/)
Microsoft Windows Defender (http://www.microsoft.com/athome/security/spyware/software/default.mspx)
Becarful with spyware "removers and scanners"-- there are many "rogue/suspect" (http://www.spywarewarrior.com/rogue_anti-spyware.htm) programs that "claim to remove" spyware.Check here first.


AntiTrojan software to fill in the gap:
a2 free (http://www.emsisoft.com/en/software/free/)
Ewido Anti-Spyware (http://www.ewido.net/en/)
Trojan Hunter (http://www.misec.net/)
Tauscan trial version (http://www.agnitum.com/products/tauscan/)

Other programs to consider:
Process Guard (http://www.diamondcs.com.au/processguard/) stop events/processes with user intervention
SpywareBlaster (http://www.bleepingcomputer.com/forums/index.php?showtutorial=49) add security to IE
IE-SPYAD (https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD) adds adware peddlers sites/domains to IE restricted zone
ATF cleaner (W2K,XP only) (http://www.atribune.org/content/view/25/2/) cleans out temp files,history, cookies etc.

Learn More:
Test Your Browser (http://www.jasons-toolbox.com/BrowserSecurity/)
Parasite Free (http://www.doxdesk.com/parasite/prevention.html)
Safe Hex (http://www.claymania.com/safe-hex.html)
Shelf Lifes page (http://security-central.us/SafeHex/index.htm)
Browser Security Checkup (http://bcheck.scanit.be/bcheck/)

[tashi]

As the problem appears to be resolved this topic has been archived. :)

If you need it re-opened please send me or your helper a private message (pm) and provide a link to the thread.

Applies only to the original topic starter.