BrianAB
2012-11-02, 12:49
I used Spybot S&D to try to remove Babylon toolbar from a friend's laptop running Windows 7 but it was not completely successful. The first pass identified (I think) 73 problems and fixed all but 12 of these. A run at re-start cleared most of the remaining entries.
On running Spybot again 3 entries were found and were reported as fixed. However, on running Spybot again these entries were again detected.
The entries which were not deleted were within HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\.
[32 bit and 64 bit]
One was {98889811-442D-49dd-99D7-DC866BE87DBC}
plus one other which I forgot to make a note of but it showed that it was associated with Babylon.toolbar.
I tried to delete the entries manually to no avail via Regedit and using Regalyzer.
I do not currently have access to the computer which appears to be working OK and would appreciate any suggestions you might have for when I next see my friend and if you could say whether you think it is OK to continue to use the computer in its current state please.
All actions were taken with programs "Run as Administrator"
On running Spybot again 3 entries were found and were reported as fixed. However, on running Spybot again these entries were again detected.
The entries which were not deleted were within HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\.
[32 bit and 64 bit]
One was {98889811-442D-49dd-99D7-DC866BE87DBC}
plus one other which I forgot to make a note of but it showed that it was associated with Babylon.toolbar.
I tried to delete the entries manually to no avail via Regedit and using Regalyzer.
I do not currently have access to the computer which appears to be working OK and would appreciate any suggestions you might have for when I next see my friend and if you could say whether you think it is OK to continue to use the computer in its current state please.
All actions were taken with programs "Run as Administrator"