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kosmic
2012-11-05, 01:23
When running Spybot scan the program found Uniblue.driverscanner {PUPSC}; AND Win32.downloader.bltu {Trojans C-04}. It shows it gets rid of the Win 32.downloader and cannot remove the Uniblue.driverscanner. I get a message stating it cannot remove because I am not logged in as System Admin.
I have no password set up, so I tried that and set myself up as Admin, rebooted and reran the scan. BOTH items showed up again and so did the message stating it cannot be removed because I am not logged in as system admin.
My operating system is Windows Vista Home Premium with Service Pack 2 / 4 G memory, 64 bit/ Quad core processor 1.80 GHz.
P.S. I also ran a Malwarebytes scan, which showed nothing.
I tried to Immunize them but it didn't work. Please advise. Thanks so much. Getting nervous.

tashi
2012-11-05, 02:26
Hello kosmic,

When running Spybot scan the program found Uniblue.driverscanner {PUPSC}; AND Win32.downloader.bltu {Trojans C-04}. It shows it gets rid of the Win 32.downloader and cannot remove the Uniblue.driverscanner. I get a message stating it cannot remove because I am not logged in as System Admin.
I have no password set up, so I tried that and set myself up as Admin, rebooted and reran the scan. BOTH items showed up again and so did the message stating it cannot be removed because I am not logged in as system admin.


Uniblue.driverscanner is flagged as PUPS (http://www.safer-networking.org/faq/pups/), potentially unwanted program, not as malware. :)

"On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:

1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2. Choose Run as administrator from the context menu."

Run as Administrator (http://forums.spybot.info/showthread.php?t=55946)

Hope that helps.

kosmic
2012-11-05, 02:31
Thanks, I am trying that now. Will let you know how it goes.

kosmic
2012-11-05, 03:53
YAY, it worked. Thank you so much. I couldn't find a link inside the program to log in as admin. Never realized there was a left click option on the icon. Much appreciated.

tashi
2012-11-05, 05:24
Thank you for letting us know. :flowers: