Windows update keeps turning off

Hello my windows update keeps turning off I have Norton & Malwarebytes they do not find anything can you help me thank you.

I hope I do this right [/ATTACH] this is all I could do I can copy & paste it to big.

View attachment 10074 thanks

Hello and welcome to Safer Networking.

I am currently assessing your situation and will be back with a fix for your problem as soon as possible.

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Please be patient with me during this time.

Meanwhile, please make a reply to this topic to acknowledge that you have read this and is still with me to tackle the problem until the end. If I do not get any response within 3 days, this topic will be closed.

Due to lack of response, this topic is now closed.

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