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Joshen
2012-11-19, 19:22
Hello
We have a Laptop that is mainly used by my wife.
Lately the computer freezes from time to time, sometime it continues after a while, and sometimes a reset is needed. It seams slow and infected by something. Tried some scanner and it seams to report malwares.

As we have another computer on the same net i hope you can help me taking a quick look at that later as well.


I i have missed some infomation you need, please let me now.
Thanks
//Joshen

tashi
2012-11-19, 20:49
Hello Joshen,

To request assistance please see the instructions in post #2 of the forum FAQ on how to provide the preliminary DDS and aswMBR logs used for analysis and in which format: http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs as shown in that sticky and a volunteer analyst will advise you when available. :)

Best regards.