Friday
2012-12-05, 14:34
The following instructions have been created to help you to get rid of "Elex.V9" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
Elex.V9 installs its own startpage and search site to the Internet browsers. It is bundled with other software like the Bulucu ethernet driver. Uninstall does not work properly: it is named differently than the actual software, so finding the correct uninstall entry is complicated.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "V9Software".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALSETTINGS>\Temp\_csdn\newGdpAnalytics.exe".
The file at "<$PROGRAMFILES>\Foxit Software\Foxit Reader\GdpAnalytics.exe".
The file at "<$PROGRAMFILES>\Mozilla Firefox\searchplugins\v9.xml".
The file at "<$PROGRAMFILES>\newtabs\newtabs.exe".
The file at "<$PROGRAMFILES>\v9Soft\v9v9tb.exe".
Make sure you set your file manager to display hidden and system files. If Elex.V9 uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\newtabs".
The directory at "<$PROGRAMFILES>\v9Soft".
Make sure you set your file manager to display hidden and system files. If Elex.V9 uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{33BB0A4E-99AF-4226-BDF6-49120163DE86}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\".
Delete the registry key "V9Software" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If Elex.V9 uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Browser:
The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).
Please check your bookmarks for links to "v9.com".
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
Elex.V9 installs its own startpage and search site to the Internet browsers. It is bundled with other software like the Bulucu ethernet driver. Uninstall does not work properly: it is named differently than the actual software, so finding the correct uninstall entry is complicated.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "V9Software".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALSETTINGS>\Temp\_csdn\newGdpAnalytics.exe".
The file at "<$PROGRAMFILES>\Foxit Software\Foxit Reader\GdpAnalytics.exe".
The file at "<$PROGRAMFILES>\Mozilla Firefox\searchplugins\v9.xml".
The file at "<$PROGRAMFILES>\newtabs\newtabs.exe".
The file at "<$PROGRAMFILES>\v9Soft\v9v9tb.exe".
Make sure you set your file manager to display hidden and system files. If Elex.V9 uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\newtabs".
The directory at "<$PROGRAMFILES>\v9Soft".
Make sure you set your file manager to display hidden and system files. If Elex.V9 uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{33BB0A4E-99AF-4226-BDF6-49120163DE86}" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\".
Delete the registry key "V9Software" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If Elex.V9 uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Browser:
The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).
Please check your bookmarks for links to "v9.com".
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.