View Full Version : Sbybot doesn't like Ebay, Paypal
Hello!
i've recently updated to Spybot 2.0, and ever since then, the program has had an issue with me going to Paypal and Ebay. For Ebay, any time I want to go look at an auction page, it tells me its a malicious, potentially spoofing URL; when I deny access, it prevents me from seeing the item description, but everything else is still viewable. With paypal, it just flat out hates the site. It thinks the login is maliious, that the shipping label page is malicious, that the help page is malicious, etc. I know the sites are secure, and the url I type in isn't changing in the slightest, so I'm thining it has something to do with my settings - is anyone able to help me configure the program to stop believing paypal and ebay are evil sites?
also, please excuse my multitude of spelling errors, I can't seem to find a way to edit my initial post.
I have the same problem on ebay. This led to me initially uninstalling v2 until I had time to look at the problem.
I reinstalled a couple of days later and started to allow and setting the rule permanently but it happens far too often, even when bidding a box comes up.
Not much use for last second bidders.
Needless to say I have uninstalled SpyBot v2 yet again.
Is the old version available anywhere?
Well I'd like to hope there is a solution other than ditching spybot, I was hoping on bidding on a waffle iron in the next few days, and this might just screw it up.
drghughes
2012-12-09, 20:23
Is the old version available anywhere?
http://www.safer-networking.org/mirrors16/
Viscter,
Has anyone suggested any fixes for Spybot 2.0's not liking eBay and Paypal? I'm getting nowhere real fast with the same problem as well.
spybotsandra
2012-12-10, 16:43
Hello,
1. This problem may be caused by the Immunization or the bad download blocker in Spybot – Search & Destroy.
If you get a notification from Spybot and you want to visit a blocked website choose "Allow“.
If you have accidentally denied a site before and remembered that decision please open the "Spybot - Search & Destroy Configuration". Therfore open your Internet Explorer and choose "Tools - Search & Destroy Configuration". If you do not have that option (depending on your IE version) just browse to: about:sdhelper .
The configuration will open and you can go to the "Allowed & Denied" tab. Rightclick the blocked website and click on "Remove selected".
To completely disable the SDHelper please run the Start Center, switch to advanced mode and start Settings.
Now open the tab "System Integration“. Here you can uninstall "Internet Explorer integration“. Click "Apply“ and "OK“ afterwards. Settings can also be launched via SDTray (the small Spybot 2 icon beside your systems clock in the taskbar).
2. If this does not solve the problem please run the Start Center and click on "Immunization“. On the navigation bar on the left you can "Undo immunization“.
But please note: Now the bad downloads will not be blocked any longer! Maybe you have to restart your computer now. Then try again to open your favourite pages. Do not forget to Immunize again after visiting that page.
Best regards
Sandra
Team Spybot
the "allowed & denied" tab was empty, and your response is to repeatedly hit "allow" for every website I visit. This is not helping...
http://www.safer-networking.org/mirrors16/
Thank you, never had a problem with that version. :thanks:
ronymaxwell
2013-02-12, 13:05
I installed Spybot for my sister on her computer. She uses eBay a lot and this gets her annoyed. I've tried the advice on here and nothing stops it. She has now uninstalled Spybot and I may do the same unless the developers do something to sort it. I shouldn't have to disable anything. The option to remember my decision to allow it should work.
bbnetwork
2013-02-12, 14:26
Have you tried to acces Ebay with a browser other than Internet Explorer?
shakennstirred
2013-02-15, 14:53
Have you tried to acces Ebay with a browser other than Internet Explorer?
why should I though I like IE10
bbnetwork
2013-02-16, 16:49
why should I though I like IE10
because the extension, which is Spybot using to detect Spyware in Websites and which may cause this issue, only works into the IE. In other Browser Ebay and Co will probably work fine.
dimebagdrl
2013-03-01, 08:53
because the extension, which is Spybot using to detect Spyware in Websites and which may cause this issue, only works into the IE. In other Browser Ebay and Co will probably work fine.
I don't want to be argumentative, but I've run into this problem as well and "use another browser" isn't exactly fixing the issue, its ignoring it. I use IE, Firefox and Chrome and each one has set uses for me. and IE is my eBay browser. There has to be a way to put this problem down, especially since i'm seeing happen on amazon as well and its VERY annoying.
bbnetwork
2013-03-01, 11:19
I installed Spybot for my sister on her computer. She uses eBay a lot and this gets her annoyed. I've tried the advice on here and nothing stops it. She has now uninstalled Spybot and I may do the same unless the developers do something to sort it. I shouldn't have to disable anything. The option to remember my decision to allow it should work.
You dont need to uninstall Spybot completly.
As Workaround you can disable (uninstall) the Internet-Explorer-Extension from Spybot. (You can do this in Spybot->Settings->Systemintegration or into the IE)
You also could use a different Browser, like Firefox or Goggle Chrome to access Ebay.
IE is my eBay browser. There has to be a way to put this problem down, especially since i'm seeing happen on amazon as well
If you want to use the IE for this Websites, you can disable (uninstall) the Internet-Explorer-Extension from Spybot.
So, I have this issue too, and so far there has not been any response addressing the actual problem, which is that SpyBot is clearly NOT retaining the "remember this decision" inputs. When I go to an eBay or PayPal page, and I get the malicious URL or cookie warning, I have consistently selcted "Remember this decision?", ticked the "Forever" radio button, and select "Everything on this domain" from the dropdown list, and clicked "Allow." If SpyBot was working the way it should, that process SHOULD stop all future pop-up warnings from those sites, but it simply does not.
When you go to Tools/SpyBot - Search & Destroy Configuration, the Allowed & Denied list is either completely empty, despite having followed the proceedure above, or else all of the urls are marked as "session" despite the fact that I clearly selected "forever" for the durability/scope. Further, your only option with the existing items on the list is to remove them--you cannot edit them to change the scope to forever. However, removing them and trying to add them again (once again selecting "forever") still fails to fix the problem.
THIS then is the fundamental problem--the Allowed & Denied list in the IE integration is simply not working as it should. Suggesting that we use another browser or turn off the integration completely (thereby exposing yourself to other, actual problem sites) does not address this problem at all. The problem is clearly an error with retaining user choices on allowing or denying particular urls, and that is what needs to be fixed.
bbnetwork
2013-03-27, 09:24
The. Problem is know. Until the next Version of Spybot get relased only the above Workaround does help.