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lyschelw
2012-12-11, 18:07
Hello and thank you for your help in advance. A few unfortunate weeks ago my computer person passed away. Since then some strange things have been happening to my computer. I don't know if the problems are related or not. I haven't been able to get my charter security suite to install. Now the computer will sometimes stop when loading. Files within my folders are no longer in alphabetical order. I get an error that says sbybot is corrupted. Today my quickbooks was not allowing me to log on because it said that someone else was using it. (There is no one else). When I go to check my mail on hotmail through Outlook Express I have also gotten a message that says that the security certificate of the server that I am using is not valid.

I have done Erunt and here is my DDS log. The zip is attached. Hope I have done everything correctly. Thank you!






DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15
Run by Candle Cocoon at 9:34:20 on 2012-12-11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.884 [GMT -6:00]
.
.
============== Running Processes ================
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\Memeo\AutoBackup\MemeoBackgroundService.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\UPS\WSTD\MSSQL$UPSWSDBSERVER\Binn\sqlservr.exe
C:\Program Files\OpenCASE\OpenCASE Media Agent\MediaAgent.exe
C:\Program Files\Seagate\Seagate Dashboard\SeagateDashboardService.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\FotoNation\EvLstnr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\UPS\WSTD\UPSNA1Msgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Google\Drive\googledrivesync.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\RALINK\Common\RaUI.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\UPS\WSTD\WSTDMessaging.exe
C:\Program Files\Seagate\Seagate Dashboard\MemeoDashboard.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\Google\Drive\googledrivesync.exe
C:\Program Files\Memeo\AutoBackup\InstantBackup.exe
C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Seagate\Seagate Dashboard\HipServAgent\HipServAgent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\system32\HPZinw12.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer, optimized for Bing and MSN
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uProxyOverride = <local>
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\bae\BAE.dll
BHO: JQSIEStartDetectorImpl Class: {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: TBSB07898 Class: {FCBCCB87-9224-4B8D-B117-F56D924BEB18} -
TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -
TB: Coupons.com CouponBar: {8660E5B3-6C41-44DE-8503-98D99BBECD41} -
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [iLike] c:\program files\ilike\1.2.17\ilikesidebar.exe /checkforupdate
uRun: [Google Update] "c:\documents and settings\candle cocoon\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [GoogleDriveSync] "c:\program files\google\drive\googledrivesync.exe" /autostart
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [PMX Daemon] ICO.EXE
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\cli.exe" runtime -Delay
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [EVENTLISTENER] c:\program files\common files\fotonation\EvLstnr.exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [NA1Messenger] c:\ups\wstd\UPSNA1Msgr.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [Monitor] "c:\program files\leapfrog\leapfrog connect\Monitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Memeo Instant Backup] c:\program files\memeo\autobackup\MemeoLauncher2.exe --silent --no_ui
mRun: [Memeo AutoSync] c:\program files\memeo\autosync\MemeoLauncher2.exe --silent
mRun: [Seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ralink~1.lnk - c:\program files\ralink\common\RaUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~2.lnk - c:\ups\wstd\WSTDMessaging.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\upswor~1.lnk - c:\ups\wstd\wstdPldReminder.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Open Picture in &Microsoft PhotoDraw - c:\progra~1\micros~2\office\1033\phdintl.dll/phdContext.htm
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0854D220-A90A-466D-BC02-6683183802B7} - hxxp://scwmls.fnismls.com/Paragon/Codebase/FNISPrintControl.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {4A0106B5-AC06-4385-8005-2BD46BA7AA1D} - hxxp://vu.realbiz360.com/js/ImageUploader5.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {81CAFF02-900E-43A1-A10D-2CC8092403C5} - hxxp://vu.realbiz360.com/js/WebLaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B23146AD-BB71-41CB-8C4F-CFB2A29C5591} - hxxp://vu.realbiz360.com/js/RBAssetManager.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BCF9A64D-1440-4404-863C-F5DF2B99F798} - hxxp://zone.msn.com/bingame/zpagames/zpa_catan.cab55579.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
TCP: NameServer = 192.168.2.1 68.113.206.10 24.178.162.3
TCP: Interfaces\{D64EF36B-D003-4486-9182-D78C4FA8FAAA} : DHCPNameServer = 192.168.2.1 68.113.206.10 24.178.162.3
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\candle cocoon\application data\mozilla\firefox\profiles\wevdujtq.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.google.com/
FF - component: c:\documents and settings\candle cocoon\application data\mozilla\firefox\profiles\wevdujtq.default\extensions\{69d1a568-ffdf-4ef5-8919-7003582e0ee8}\components\RadioWMPCoreGecko19.dll
FF - component: c:\documents and settings\candle cocoon\application data\mozilla\firefox\profiles\wevdujtq.default\extensions\{7b13ec3e-999a-4b70-b9cb-2617b8323822}\components\RadioWMPCoreGecko19.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\pc defender\nrs\litmus-ff@f-secure.com\components\litmus-ff.dll
FF - plugin: c:\documents and settings\candle cocoon\application data\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\documents and settings\candle cocoon\application data\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\documents and settings\candle cocoon\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\candle cocoon\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\candle cocoon\local settings\application data\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - ExtSQL: !HIDDEN! 2009-09-02 01:47; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2012-10-23 33408]
R2 ASFIPmon;Broadcom ASF IP Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-3-17 65536]
R2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2011-5-4 25824]
R2 MSSQL$UPSWSDBSERVER;MSSQL$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -supswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlservr.exe -sUPSWSDBSERVER [?]
R2 OpenCASE Media Agent;OpenCASE Media Agent;c:\program files\opencase\opencase media agent\MediaAgent.exe [2008-1-16 814728]
R2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
R3 MSHUSBVideo;NX6000/NX3000/VX5000/VX5500/VX2000/VX7000 Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-4-4 30560]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-4-21 18432]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-4-21 14336]
S0 qnrdyug;qnrdyug;c:\windows\system32\drivers\drgjmvo.sys --> c:\windows\system32\drivers\drgjmvo.sys [?]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2008-2-26 18560]
S3 SQLAgent$UPSWSDBSERVER;SQLAgent$UPSWSDBSERVER;c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.exe -i upswsdbserver --> c:\ups\wstd\mssql$upswsdbserver\binn\sqlagent.EXE -i UPSWSDBSERVER [?]
.
=============== Created Last 30 ================
.
2012-12-07 08:08:37 -------- dc-h--w- c:\windows\ie8
2012-11-20 23:53:53 -------- d-----r- c:\program files\Skype
2012-11-20 03:22:17 -------- d-----w- c:\documents and settings\candle cocoon\local settings\application data\join.me
.
==================== Find3M ====================
.
2012-10-23 16:32:33 33408 ----a-w- c:\windows\system32\drivers\fsbts.sys
2012-10-22 08:37:31 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-10-09 16:06:37 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-09 16:06:37 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-02 18:04:21 58368 ----a-w- c:\windows\system32\synceng.dll
2010-05-22 05:39:00 653312 ----a-w- c:\program files\DocXV.exe
.
============= FINISH: 9:35:17.73 ===============

ken545
2012-12-18, 11:18
:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.


Sorry for the delay, sometimes with the amount of logs we get one or two falls through the cracks, but I have you now.


If you still need help please post a new DDS log as your system may have changed since your last post, also run aswMBR


Important! Please do not perform any fix options offered in aswMBR

Please download aswMBR (http://public.avast.com/%7Egmerek/aswMBR.exe) to your desktop.



Double click the aswMBR icon to run it.
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the Save Log button, save the logfile to your desktop and post its contents in your next reply.


http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg (http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg)

ken545
2012-12-23, 00:15
Still need help ?

ken545
2012-12-24, 14:24
Due to inactivity, this thread will now be closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.