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View Full Version : SpyBot advises administrator scan system



gpkenny
2013-01-06, 08:06
Hi Guys

SpyBot unable to remove infections. Logs attached as requested:

With Thanks

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16457
Run by gpkenny at 6:43:38 on 2013-01-06
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3691.1774 [GMT 0:00]
.
AV: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Anti-Virus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Windows\SysWOW64\ezSharedSvcHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\SysWOW64\net.exe
C:\Windows\SysWOW64\net1.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://firefox/
mStart Page = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1Qzu0CtDtCzzzzyDtAzztAyCtD0CyByC0E0EtN0D0Tzu0CtBtCyBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1829752243
uURLSearchHooks: {88c7f2aa-f93f-432c-8f0e-b7d85967a527} - <orphaned>
uURLSearchHooks: {687578b9-7132-4a7a-80e4-30ee31099e03} - <orphaned>
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [ROC_ROC_NT] "C:\Program Files (x86)\AVG Secure Search\ROC_ROC_NT.exe" / /PROMPT /CMPID=ROC_NT
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [ROC_roc_ssl_v12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12
mRun: [SMessaging] C:\Users\gpkenny\AppData\Local\Strongvault Online Backup\SMessaging.exe
mRun: [Adobe] C:\ProgramData\Adobe\60A4B70.vbe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-Explorer: EnableShellExecuteHooks = dword:1
mPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: HideFastUserSwitching = dword:0
IE: Add to Evernote 4.0 - <no file>
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{518AC2E9-9A3A-4734-A4A1-B564E51989BA} : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{B1E37678-91F5-4EB5-895F-CA9019F260EE} : DHCPNameServer = 192.168.96.2
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://start.funmoods.com/?f=1&a=axl&chnl=axl&cd=2XzuyEtN2Y1L1Qzu0CtDtCzzzzyDtAzztAyCtD0CyByC0E0EtN0D0Tzu0CtBtCyBtN1L2XzutBtFtCtFtCtFtAtCtB&cr=1829752243
x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe -s
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - <orphaned>
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\gpkenny\AppData\Roaming\Mozilla\Firefox\Profiles\c4omah7h.default\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\10\NP_wtapp.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-16 79488]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-16 40064]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2012-10-15 63328]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2012-9-21 225120]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2012-10-5 111456]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2012-9-14 40800]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2012-10-22 154464]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-10-2 185696]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2012-9-21 200032]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-12-31 283200]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2012-4-5 98208]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-7-6 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-7-5 365568]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2012-11-6 5814392]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2012-10-22 196664]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-5 1817088]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-7-8 1153368]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2012-12-13 3290896]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-4-5 46136]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2012-8-3 40432]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-4-5 1857600]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-5 335464]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-4-5 436840]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-4-5 47232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-11-9 160944]
S3 androidusb;SAMSUNG Android Composite ADB Interface Driver;C:\Windows\System32\drivers\ssadadb.sys [2011-5-13 36328]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);C:\Windows\System32\drivers\ssadbus.sys [2011-5-13 157672]
S3 ssadmdfl;SAMSUNG Android USB Modem (Filter);C:\Windows\System32\drivers\ssadmdfl.sys [2011-5-13 16872]
S3 ssadmdm;SAMSUNG Android USB Modem Drivers;C:\Windows\System32\drivers\ssadmdm.sys [2011-5-13 177640]
S3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);C:\Windows\System32\drivers\ssadserd.sys [2011-5-13 146920]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-21 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-21 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-7-11 1255736]
.
=============== Created Last 30 ================
.
2013-01-05 07:44:04 -------- d-----w- C:\Program Files (x86)\Activision
2013-01-04 05:29:46 -------- d-----w- C:\Temp
2013-01-03 02:20:19 -------- d-----w- C:\Users\gpkenny\AppData\Roaming\DriverCure
2013-01-03 02:20:18 -------- d-----w- C:\Users\gpkenny\AppData\Roaming\ParetoLogic
2013-01-01 05:45:31 -------- d-----w- C:\Program Files (x86)\MSXML 4.0
2012-12-31 07:16:21 -------- d-----w- C:\Users\gpkenny\AppData\Roaming\Strongvault
2012-12-31 07:15:19 -------- d-----w- C:\Program Files (x86)\Common Files\MSSoap
2012-12-31 07:14:55 -------- d-----w- C:\Users\gpkenny\AppData\Local\Stronghold_LLC
2012-12-31 07:14:08 -------- d-sh--w- C:\Windows\SysWow64\AI_RecycleBin
2012-12-31 07:12:39 283200 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys
2012-12-31 07:12:21 -------- d-----w- C:\Users\gpkenny\AppData\Roaming\DAEMON Tools Lite
2012-12-31 07:12:16 -------- d-----w- C:\Users\gpkenny\AppData\Roaming\OpenCandy
2012-12-31 07:12:15 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite
2012-12-31 07:11:16 -------- d-----w- C:\ProgramData\DAEMON Tools Lite
2012-12-21 03:00:46 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-12-21 03:00:46 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-12-21 03:00:45 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-12-21 03:00:44 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-12-13 14:30:28 5955856 ----a-w- C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}\components\SkypeFfComponent.dll
2012-12-13 00:41:41 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-12-13 00:41:41 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
.
==================== Find3M ====================
.
2012-12-14 16:49:28 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-13 16:28:32 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-13 16:28:32 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-11-22 03:26:40 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-11-09 04:42:49 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-10-22 13:02:44 154464 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-15 03:48:50 63328 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
.
============= FINISH: 6:44:38.31 ===============

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2013-01-06 06:48:49
-----------------------------
06:48:49.779 OS Version: Windows x64 6.1.7601 Service Pack 1
06:48:49.779 Number of processors: 2 586 0x200
06:48:49.782 ComputerName: GPKENNY-HP UserName: gpkenny
06:48:52.448 Initialize success
06:50:44.443 AVAST engine defs: 13010501
06:52:42.006 The log file has been saved successfully to "C:\Users\gpkenny\Documents\aswMBR.txt"

OCD
2013-01-10, 02:25
Hello gpkenny,

My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

Please be advised, as I am still in training, all my replies to you will be checked for accuracy by one of our experts to ensure that I am giving you the best possible advice, this will be a team effort. This may cause a delay, but I will do my best to keep it as short as possible. Please bear with me, I will post back to you as soon as I can.

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Important Note for Vista and Windows 7 users:

These tools MUST be run from the executable.(.exe) every time you run them with Admin Rights (Right click, choose "Run as Administrator")

Please stay with this topic until I let you know that your system appears to be "All Clear"

gpkenny
2013-01-10, 04:54
Hi ocd,

Thanks for your reply and I'll await your instruction.

Regards

OCD
2013-01-10, 14:56
Hello gpkenny,

Please download DeFogger (http://www.jpshortstuff.247fixes.com/Defogger.exe) to your desktop.

Right click DeFogger and select "Run as Administrator" to run the tool.

The application window will appear
Click the Disable button to disable your CD Emulation drivers
Click Yes to continue
A 'Finished!' message will appear
Click OK
If it needs to, DeFogger may ask to reboot the machine - click OK

IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
Do not re-enable these drivers until otherwise instructed.

Next

Download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/) to your desktop.

Right click and select "Run as Administrator".

Run AdwCleaner and select Delete
Once done it will ask to reboot, allow the reboot
On reboot a log will be produced, please attach the content of the log to your next reply
Next

The aswMBR log you provided is not complete. Please locate the aswMBR.txt log located here and post it in your next reply.
C:\Users\gpkenny\Documents\aswMBR.txt
If you cannot locate the log, run aswMBR again.

Re-run aswMBR

Right click and select "Run as Administrator".

When asked if you want to download Avast's virus definitions please select Yes.
Click Scan
Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.

You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.
Next

What issues/problems prompted you to request help? Please be as detailed as possible.

In your next post please provide the following:

AdwCleaner log
aswMBR.txt
What issues/problems prompted you to request help?

gpkenny
2013-01-12, 09:19
Hi OCD,

Please find logs attached as requested.

The reason for my request for help, is Spybot was unable to remove two infections (Yontoo.pagerage and Windows firewall disabled) and advised an administrator scan system.

Many thanks

OCD
2013-01-13, 06:45
Hi gpkenny,

Unfortunately, the log you posted wasn't the one I needed to see. Please locate the AdwCleaner log, which will be located in your C:\ folder.
The file I need to see is this one:

C:\AdwCleaner[R1].txt - [5283 octets] - [12/01/2013 07:50:30]
Next

Please locate the aswMBR.txt log located here and post it in your next reply.

C:\Users\gpkenny\Documents\aswMBR.txt

Next

http://img.photobucket.com/albums/v666/sUBs/gmer_zip.gif
Download GMER Rootkit Scanner from here (http://www.gmer.net/gmer.zip) or here (http://www.majorgeeks.com/download.php?det=5198).

Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.

http://www.geekstogo.com/misc/guide_icons/GMER_thumb.jpg (http://www.geekstogo.com/misc/guide_icons/GMER_instructions.jpg)
Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ...
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.

Save it where you can easily find it, such as your desktop, and attach it in your reply.
**Caution**Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries.

In your next post please provide the following:

AdwCleaner[R1].txt
C:\Users\gpkenny\Documents\aswMBR.txt
Gmer.txt

gpkenny
2013-01-14, 06:01
Hi OCD,

Please find attached two of the logs requested.

I could not locate the original asw/MBR.txt log in documents. Should I run this again?

Regards

OCD
2013-01-14, 17:06
Hi gpkenny,

Please copy and paste the logs directly into the reply window. Please do not attach unless specifically instructed to do so.

= = = = = = = = = = = = = = = = = = = =

Enable Windows 7 Firewall

Open Windows Firewall by clicking the Start button, clicking Control Panel, in the search box, type firewall, and then clicking Windows Firewall.
Click Turn Windows Firewall on or off. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click On (recommended), and then click OK.
Next

Please download Malwarebytes' Anti-Malware (http://www.malwarebytes.org/mbam-download.php) to your desktop.

Right click and select "Run as Administrator" mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan as shown below.

http://i1224.photobucket.com/albums/ee380/jeffce74/MBAM.jpg


When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Next

Please run Eset Online Scanner (http://www.eset.com/onlinescan/)

Administrator rights are required to run ESET Online Scanner

Place a check mark in the box YES, I accept the Terms Of Use
Click the Start button.
Now click the Install button.
Click Start. The scanner engine will initialize and update.
Do Not place a check mark in the box beside Remove found threats.
Click the Scan button. The scan will now run, please be patient.
When the scan finishes click the Details tab.
Copy and paste the contents of the C:\Program Files\ESET\log.txt into your next reply.
In your next post please provide the following:

MBAM log
ESET's log.txt
How is the computer running?

gpkenny
2013-01-15, 11:52
Hi OCD,

Re computer: Windows security centre is disabled and I am unable to activate windows firewall. This problem was recorded on original my Spybot scan.

Please find logs requested below,

Many Thank

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.15.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
gpkenny :: GPKENNY-HP [administrator]

15/01/2013 04:19:20
mbam-log-2013-01-15 (04-19-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 208133
Time elapsed: 3 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

ESETSmartInstaller@High as downloader log:
all ok
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6889
# api_version=3.0.2
# EOSSerial=f65c0bc64bc19647af704c839ff3215c
# end=stopped
# remove_checked=false
# archives_checked=true
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-01-15 06:22:26
# local_time=2013-01-15 06:22:26 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 100 94 7520379 110695996 0 0
# scanned=22733
# found=0
# cleaned=0
# scan_time=6836
ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6889
# api_version=3.0.2
# EOSSerial=f65c0bc64bc19647af704c839ff3215c
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=false
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2013-01-15 10:04:46
# local_time=2013-01-15 10:04:46 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=6.1.7601 NT Service Pack 1
# compatibility_mode=5893 16776574 100 94 7533719 110709336 0 0
# scanned=121200
# found=0
# cleaned=0
# scan_time=13032

OCD
2013-01-16, 18:22
Hi gpkenny,

What error message (if any) is given when you try and enable the Windows Firewall?

Next

Please download Farbar Service Scanner (http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/) and save it to your desktop.
Right click and select "Run as Administrator"
Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

In your next post please provide the following:

FSS.txt

gpkenny
2013-01-17, 08:39
Hi OCD,

Windows error code 0x80070422, appears when I attempt to enable firewall


Log pasted below:

Farbar Service Scanner Version: 16-01-2013
Ran by gpkenny (administrator) on 17-01-2013 at 07:33:28
Running from "C:\Users\gpkenny\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.


Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is set to Disabled. The default start type is Auto.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

OCD
2013-01-18, 18:34
Hi gpkenny,

Check Windows Firewall setting

Go Start > type services in the search programs & files box
Under Programs right click on Services and select "Run as Administrator"
In services window scroll down to Window Firewall service.
Make sure "Startup type" is set to "Automatic".

Next
In services window scroll down to Security Center service.
Make sure "Startup type" is set to "Automatic".
Next

Also check in Device Manager if the above driver (Windows Firewall Authorization Driver) is present and correctly set.

Click Start > Control Panel
Go to Device Manager, click on "View" tab and select show hidden devices.
Expand "No plug and play drivers", select Windows Firewall Authorization Driver.
Right click on it and click "Properties".
Click on "Driver" tab.
Set "Startup" to "Demand" and click on "Start" button

gpkenny
2013-01-19, 05:50
Hi OCD,

The changes advised in your last post are done. All drivers are properly set and programs running correctly.

Many Thanks

OCD
2013-01-19, 08:58
Hi gpkenny,

I'm glad the computer seems to be running correctly. Are there any remaining issues we haven't addressed yet?

gpkenny
2013-01-19, 15:27
Hi ocd,

My computer's all clear. Thanks a million for your assistance. And I've learned a couple of tips too, which is great.

Cheers

GPK

OCD
2013-01-21, 04:50
Hi gpkenny,

Your log appears to be clean. We have a few items to take care of before we get to the All Clean Speech.

To re-enable your Emulation drivers, double click DeFogger to run the tool.
The application window will appear Click the Re-enable button to re-enable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OK DeFogger will now ask to reboot the machine - click OK
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_enable which will appear on your desktop.

Your Emulation drivers are now re-enabled.

Next

Clean up with OTL:

Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your desktop.
Right-click OTL.exe select "Run as Administrator" to start the program.
Close all other programs apart from OTL as this step will require a reboot
On the OTL main screen, press the CLEANUP button
Say Yes to the prompt and then allow the program to reboot your computer.
Next

You can now delete any tools and logs still remaining on your desktop.

Next

Locate the Java Control Panel in Windows 7

Click on the Start button and then click on the Control Panel option.
In the Control Panel Search enter "Java Control Panel".
Click on the Java icon http://i1269.photobucket.com/albums/jj590/OCD-WTT/javacupicon.jpg to open the Java Control Panel.
Delete Temporary Files through the Java Control Panel
http://i1269.photobucket.com/albums/jj590/OCD-WTT/java4-1.jpg

In the Java Control Panel, under the General tab, click Settings under the Temporary Internet Files section.
The Temporary Files Settings dialog box appears.
http://i1269.photobucket.com/albums/jj590/OCD-WTT/java5.jpg

Click Delete Files on the Temporary Files Settings dialog.
The Delete Temporary Files dialog box appears.
http://i1269.photobucket.com/albums/jj590/OCD-WTT/java6.jpg

Click OK on the Delete Temporary Files dialog.
Note: This deletes all the Downloaded Applications and Applets from the cache.
Click OK on the Temporary Files Settings dialog.
Note: If you want to delete a specific application and applet from the cache, click on View Application and View Applet options respectively.
Next

Create a new Restore Point in Windows 7

Open System by clicking the Start button, right-clicking Computer, and then clicking Properties.
In the left pane, click System protection. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the System Protection tab, and then click Create.
In the System Protection dialog box, type a description, and then click Create.
Next

Clear All Restore Points (except the most recent)
Click Start > All Programs > System Tools > Disk Cleanup

Select Files from all users on this computer
Click on Continue
Select the appropriate drive letter (usually C: )
When the Disk Cleanup Window opens, select the More Options tab
Under System Restore and Shadow Copies click on the Clean Up button
All but the latest restore point will be removed

Note: In some editions of Windows Vista, the disc might include file shadow copies and older Windows Complete PC Backup images as part of restore points. This information will also be deleted.

= = = = = = = = = = = = = = = = = = = =

With the above items taken care of let's move on to the All Clean part of the process.

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Make your Mozilla Firefox more secure - This can be done by adding these add-ons:


NoScript (https://addons.mozilla.org/en-US/firefox/addon/noscript/?src=ss)
AdBlockPlus (https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/)

Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here (http://www.bleepingcomputer.com/forums/tutorial60.html). **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free (http://download.cnet.com/Online-Armor-Free/3000-10435_4-10426782.html)
Agnitum Outpost Firewall Free (http://download.cnet.com/Agnitum-Outpost-Firewall-Free/3000-10435_4-10913746.html)

Make sure you keep your Windows OS current. Windows XP users can visit Windows update (http://v4.windowsupdate.microsoft.com/en/default.asp) regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

Consider a custom hosts file such as MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.htm). This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002 (http://www.mvps.org/winhelp2002/hosts.htm)
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

WOT (http://www.mywot.com/) (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place? (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

gpkenny
2013-01-21, 08:31
Hey OCD,

The items above are all completed. Really useful stuff.

Thanks very much.

gpkenny

OCD
2013-01-21, 16:30
Hi gpkenny,

You're very welcome. Have a nice day :)

oldman960
2013-01-23, 23:03
Since this issue appears to be resolved ... this Topic has been closed.