View Full Version : problem opening programs and potential rootkit
Ausinnorway
2013-01-21, 21:30
I have become unable to open programs on my computer, including system programs (control panel, system manager etc.) I can still use safe mode however. I have tried restoring to a point more then a week back and I still experience the same problem.
After running MS security essentials, Malware antibytes, and Spybot S&D the only error I have found is a rootkit called physicaldrive0, this appears in a quick scan but does not appear in a deep scan, so a false positive(?)
I am really lost and could use some help.
:snwelcome:
Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.
Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.
Running programs with Vista or Windows 7 , Right Click and select RUN AS ADMINISTATOR
Download DDS from one of the links below to your desktop
Link 1 (http://download.bleepingcomputer.com/sUBs/dds.scr)
Link 2 (http://download.bleepingcomputer.com/sUBs/dds.com)
Double click the tool to run it.
A black Screen will open, just read the contents and do nothing.
When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
Copy/Paste the contents of 'DDS.txt' into your post.
'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files) (http://windows.microsoft.com/en-us/windows-vista/Compress-and-uncompress-files-zip-files)
Information on A/V control Here (http://www.bleepingcomputer.com/forums/topic114351.html)
Please download TDSSKiller.zip (http://support.kaspersky.com/downloads/utils/tdsskiller.zip)
Extract it to your desktop
Double click TDSSKiller.exe
Press Start Scan
Only if Malicious objects are found then ensure Cure is selected
Then click Continue > Reboot now
Copy and paste the log in your next reply
A copy of the log will be saved automatically to the root of the drive (typically C:\)
aswMBR Log
Important! Please do not perform any fix options offered in aswMBR
Please download aswMBR (http://public.avast.com/%7Egmerek/aswMBR.exe) to your desktop.
Double click the aswMBR icon to run it.
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the Save Log button, save the logfile to your desktop and post its contents in your next reply.
http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg (http://i1224.photobucket.com/albums/ee380/jeffce74/aswmbrscan.jpg)
Due to inactivity, this thread will now be closed.
If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.