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jPaulB
2013-02-03, 17:37
Hi Everybody,

I hope someone can help me with this.

I have an adware/malware that has appeared on my computer.
I use Windows 7 and Explorer 9

When I start explorer, as well as open a new tab I will get a pop up kind of window saying "WE RECOMMEND.." and then offering an install button for various PC Health products.

My home page is set to google.ca and the popup will occur before the google logo appears on the screen. Actually, the popup prevents the logo from appearing.

I have no idea if this is a simple sales offer interruption, or if there are other spyware components as well.

The current "SpyBot" does not appear to find anything.

Any advice?

Paul

tashi
2013-02-04, 02:47
Hello jPaulB,

For someone to take a look at the system and advise please start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22)

First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis. :)
http://forums.spybot.info/showthread.php?t=288

Best regards.