Spybot cannot remove 5 threats

[computerdummy1]

Hello,

I have installed Spybot 2, and run it more than 10 times, but

it cannot remove 3 top grade and two lesser threats.:banghead:

Help would be much appreciated.

Thank you!

Mike

[spybotsandra]

Hello,

Did you open Spybot with a right click and choose "run as administrator" (http://www.safer-networking.org/faq/how-can-i-get-administrator-rights-under-windows-vista7/)?

Best regards
Sandra
Team Spybot

[computerdummy1]

Hello,

Did you open Spybot with a right click and choose "run as administrator" (http://www.safer-networking.org/faq/how-can-i-get-administrator-rights-under-windows-vista7/)?

Best regards
Sandra
Team Spybot

Hi Sandra,

thanks for your tip.

However Spybot has removed some 96 threats.

Only these five prove resistant.

Regards,

Mike

[spybotsandra]

Hello Mike,

What are the name of the items?

Best regards
Sandra
Team Spybot

[computerdummy1]

Search results from Spybot - Search & Destroy

05.02.2013 21:45:43
Scan took 00:11:51.
5 items found.

IncrediBar: [SBI $6FA574B7] User settings (Registry Change, nothing done)
HKEY_USERS\S-1-5-21-302737466-3611697018-1157522426-1001\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}\URL

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Windows: [SBI $1E4E2003] Drivers installation paths (Registry Change, nothing done)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\Installation Sources

Cookie: [SBI $49804B54] Browser: Cookie (2) (Browser: Cookie, nothing done)


Cache: [SBI $49804B54] Browser: Cache (1) (Browser: Cache, nothing done)



--- Spybot - Search & Destroy version: 2.0.12.131 DLL (build: 20121113) ---

2012-11-13 blindman.exe (2.0.12.151)
2012-11-13 explorer.exe (2.0.12.173)
2012-11-13 SDBootCD.exe (2.0.12.109)
2012-11-13 SDCleaner.exe (2.0.12.110)
2012-11-13 SDDelFile.exe (2.0.12.94)
2012-11-13 SDFiles.exe (2.0.12.135)
2012-11-13 SDFileScanHelper.exe (2.0.12.1)
2012-11-13 SDFSSvc.exe (2.0.12.205)
2012-11-13 SDImmunize.exe (2.0.12.130)
2012-11-13 SDLogReport.exe (2.0.12.107)

[spybotsandra]

Hello,

And you tried to remove Incredibar with admin rights like recommended?

The other items are only usage tracks which reappear while using the computer.

Best regards
Sandra
Team Spybot

[computerdummy1]

Good morning,

thanks.

Yes, I followed your advice and used the right click 'administrator'.

But why are "harmless" items listed as threats after a system scan?

I shall try to remove incredibar once more.

Kind regards,

Mike

[computerdummy1]

Hi,

I rightclicked on 'Run as administrator', scanned, "removed"

but Incredibar is still there.

Kind regards,

Mike

[spybotsandra]

Hello,

Please run a scan in safe mode (http://www.computerhope.com/issues/chsafe.htm)
That should fix it.

Best regards
Sandra
Team Spybot