Friday
2013-04-10, 14:34
The following instructions have been created to help you to get rid of "iCrossRider" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
iCrossRider gets installed beside the Babylon toolbar or might be bundled with other adware. iCrossRider is also installed as "Savings Explorer". It has no benefit for the user but is able to detect a virtual environment like VMWare or VirtualBox.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "Updater21058.exe" and pointing to "<$LOCALAPPDATA>\Updater21058\Updater21058.exe /extensionid=21058 /extensionname='Savings Explorer' /chromeid=gkchbifjjnafgoolbibfmgkibbngknkk /stayidle /delay=300".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Savings Explorer".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALAPPDATA>\Updater21058\Updater21058.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\ButtonUtil.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\ButtonUtil64.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.ico".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer64.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer-bg.exe".
Make sure you set your file manager to display hidden and system files. If iCrossRider uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Mozilla\Firefox\Profiles\<$ENV(iCross_FF_path)>\extensions\crossriderapp21058@crossrider.com".
The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\databases\chrome-extension_gkchbifjjnafgoolbibfmgkibbngknkk_0".
The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\gkchbifjjnafgoolbibfmgkibbngknkk".
The directory at "<$LOCALAPPDATA>\Updater21058".
The directory at "<$PROGRAMFILES>\Savings Explorer".
Make sure you set your file manager to display hidden and system files. If iCrossRider uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.BHO.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.BHO", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.Sandbox.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.Sandbox", plus associated values.
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{21111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{22222222-2222-2222-2222-220222102258}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{31111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{44444444-4444-4444-4444-440244104458}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{55555555-5555-5555-5555-550255105558}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{66666666-6666-6666-6666-660266106658}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "215 Apps" at "HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\".
Delete the registry key "Cr_Installer" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Crossrider" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Savings Explorer" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Savings Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "Savings Explorer-bg.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION\".
If iCrossRider uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
iCrossRider gets installed beside the Babylon toolbar or might be bundled with other adware. iCrossRider is also installed as "Savings Explorer". It has no benefit for the user but is able to detect a virtual environment like VMWare or VirtualBox.
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "Updater21058.exe" and pointing to "<$LOCALAPPDATA>\Updater21058\Updater21058.exe /extensionid=21058 /extensionname='Savings Explorer' /chromeid=gkchbifjjnafgoolbibfmgkibbngknkk /stayidle /delay=300".
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "Savings Explorer".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALAPPDATA>\Updater21058\Updater21058.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\ButtonUtil.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\ButtonUtil64.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.dll".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer.ico".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer64.exe".
The file at "<$PROGRAMFILES>\Savings Explorer\Savings Explorer-bg.exe".
Make sure you set your file manager to display hidden and system files. If iCrossRider uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Mozilla\Firefox\Profiles\<$ENV(iCross_FF_path)>\extensions\crossriderapp21058@crossrider.com".
The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\databases\chrome-extension_gkchbifjjnafgoolbibfmgkibbngknkk_0".
The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\gkchbifjjnafgoolbibfmgkibbngknkk".
The directory at "<$LOCALAPPDATA>\Updater21058".
The directory at "<$PROGRAMFILES>\Savings Explorer".
Make sure you set your file manager to display hidden and system files. If iCrossRider uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.BHO.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.BHO", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.Sandbox.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0021058.Sandbox", plus associated values.
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{11111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{21111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{22222222-2222-2222-2222-220222102258}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{31111111-1111-1111-1111-110211101158}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{44444444-4444-4444-4444-440244104458}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{55555555-5555-5555-5555-550255105558}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{66666666-6666-6666-6666-660266106658}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "215 Apps" at "HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\".
Delete the registry key "Cr_Installer" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Crossrider" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Savings Explorer" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Savings Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "Savings Explorer-bg.exe" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION\".
If iCrossRider uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.