Virus/Malware not letting me open Anti-Virus

[Harsh862]

Hello. This evening, I inserted a pen-drive that contained some games. Quick Heal(Full Licensed) has a habit of finding non-virus keygens as viruses. So I turned off it's protection. Then later on I realized that I was not able to open Quick Heal. I tried a lot but Quick Heal will open and within a second close. Same is the case with Task Manager. I then scanned my pc online from bit defender and found that the computer was infected by "Trojan.Agent.AOZO". I tried using temp window but to no avail. What do I do??? :sad::sad::sad::sad:

[tashi]

Hello Harsh862,

Hello. This evening, I inserted a pen-drive that contained some games. Quick Heal(Full Licensed) has a habit of finding non-virus keygens as viruses. So I turned off it's protection. Then later on I realized that I was not able to open Quick Heal. I tried a lot but Quick Heal will open and within a second close. Same is the case with Task Manager. I then scanned my pc online from bit defender and found that the computer was infected by "Trojan.Agent.AOZO". I tried using temp window but to no avail. What do I do??? :sad::sad::sad::sad:

Non-virus keygens?
http://blogs.technet.com/b/mmpc/archive/2013/05/03/windows-8-and-keygens.aspx



​As we first reported in the Microsoft Security Report Volume 13 (http://www.microsoft.com/download/details.aspx?id=34955), Keygens (http://www.microsoft.com/security/portal/threat/encyclopedia/Entry.aspx?Name=HackTool:Win32/Keygen)have become the number one threat reported by users of Microsoft antimalware products. The research also indicates that 76 percent of users that downloaded Keygen or software cracks were also exposed to other, more dangerous malware.

Please see this forum's FAQ: http://forums.spybot.info/showthread.php?t=288 including post #4 in that thread: You and Windows, a joint effort (http://forums.spybot.info/showpost.php?p=25290&postcount=4)

Best regards.