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dmont
2013-05-24, 09:23
hello. my laptop is possibly infected. it's running very slow, start up takes forever, and won't connect to the internet. would appreciate if someone can take a look at it. now i did run combofix prior. sorry. here are the logs. thanks in advance.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576
Run by Daphne at 1:49:37 on 2013-05-24
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3999.1979 [GMT -4:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}
FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe
C:\Program Files\LSI SoftModem\agr64svc.exe
C:\Program Files (x86)\AVG\AVG2013\avgfws.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Temp\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Temp\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Temp\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\spool\DRIVERS\x64\3\HP1006MC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\iMesh Applications\MediaBar\Datamngr\datamngrUI.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqToaster.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com/?ctid=CT3287802&octid=CT3287802&SearchSource=61&CUI=UN17054548863239126&UM=2&UP=SPC25C69C8-BE6A-461A-8C1E-6BB259658AE9
uSearchAssistant = hxxp://isearch.whitesmoke.com/?q={searchTerms}&babsrc=home&s=web&as=0&isid=9860
mURLSearchHooks: Vgrabber Toolbar: {b2ed7faf-72a0-46d1-9d9d-602226f5cb9f} -
mURLSearchHooks: ESCOFLiP Toolbar: {d47a8d7d-f7b2-48a9-b8d6-b44484d51b89} -
mURLSearchHooks: VisualBee V.3 Toolbar: {bf9194c2-b86d-4ebc-9b53-1c08b6ff779e} - C:\Program Files (x86)\VisualBee_V.3\prxtbVisu.dll
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: ALOT Appbar Helper: {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} -
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.2.0.5\AVG SafeGuard toolbar_toolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
TB: ALOT Appbar: {A531D99C-5A22-449b-83DA-872725C6D0ED} -
TB: Wincore Mediabar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} -
TB: Vgrabber Toolbar: {b2ed7faf-72a0-46d1-9d9d-602226f5cb9f} -
TB: Wincore Mediabar: {c2d64ff7-0ab8-4263-89c9-ea3b0f8f050c} -
TB: Searchqu Toolbar: {99079a25-328f-4bd4-be04-00955acaa0a7} -
TB: ESCOFLiP Toolbar: {d47a8d7d-f7b2-48a9-b8d6-b44484d51b89} -
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\15.2.0.5\AVG SafeGuard toolbar_toolbar.dll
TB: VisualBee V.3 Toolbar: {bf9194c2-b86d-4ebc-9b53-1c08b6ff779e} - C:\Program Files (x86)\VisualBee_V.3\prxtbVisu.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
mRun: [QlbCtrl.exe] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [DATAMNGR] C:\PROGRA~2\IMESHA~1\MediaBar\Datamngr\DATAMN~1.EXE
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
mRunOnce: [AvgUninstallURL] cmd.exe /c start http://www.avg.com/ww.special-uninstallation-feedback-appf?lic=NFVWSzItQUxZTUYtU0xLTFUtQVoyVUItNkdPS0ItSkhGTkg"&"inst=NzctNjMwNjI5NDQxLUZQOSs2LUZMKzktRjEwTSs1LVgyMDEwKzItUUlYMSs0LUYxME0xMEQrMS1MSUMrNzctU1AxKzEtRkwxMCsxLVNQMVMyKzEtU1VEKzEtUzFJKzEtU1UzKzEtRERUKzE5MzYwLUYxME0xMkFOKzMtRjEwTTEyQisxLVRMKzEtRjEwTTEzVis1LUYxME0xMysxLUYxME0xM0QrMi1GMTBNMTNJRCs2MzA2Mjk0NDEtQzEwVSsxMTEz"&"prod=90"&"ver=10.0.1432
StartupFolder: C:\Users\Daphne\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
StartupFolder: C:\Users\Daphne\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
StartupFolder: C:\Users\Daphne\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: Web-Based Email Tools - hxxp://email.secureserver.net/Download.CAB
DPF: {2AB1C516-D654-4D3A-B3D6-2185BBCEB409} - hxxps://portal.ocfl.net/+CSCOL+/relayp.cab
DPF: {36299202-09EF-4ABF-ADB9-47C599DBE778} - hxxps://www.hpwindows7upgrade.arvato.com/north_america/Endcustomer/HPProdDetect.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\2456C6B696E6F5E4B2F5339313443334 : DHCPNameServer = 192.168.2.1 192.168.2.1
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\2496C6C6570737 : DHCPNameServer = 65.32.5.111 65.32.5.112
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\25F616D61426F65747024456661657C64702E4564777F627B602E416D6560203 : DHCPNameServer = 172.18.80.5 205.152.144.23 205.152.132.23
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\34F657E647279794E6E6 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\A45716E614E64627F69646 : DHCPNameServer = 192.168.2.254
TCP: Interfaces\{15E261AA-CDE9-4577-BC56-6BE2AD9833A5}\E4544574541425 : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Hotspot Shield Class: {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files (x86)\Hotspot Shield\HssIE\HssIE_64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
x64-Run: [SmartMenu] C:\Program Files (x86)\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [IntelliType Pro] "c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe"
x64-Run: [IntelliPoint] "c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe"
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;C:\Windows\System32\drivers\aswRvrt.sys [2013-5-22 65336]
R0 aswVmm;aswVmm;C:\Windows\System32\drivers\aswVmm.sys [2013-5-22 189936]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-1-20 230320]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-5-22 1025808]
R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-5-22 378432]
R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-5-22 45856]
R1 HssDRV6;Hotspot Shield Routing Driver 6;C:\Windows\System32\drivers\hssdrv6.sys [2013-2-21 46280]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-3-2 89600]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-5-22 33400]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-5-22 80816]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2013-5-22 46808]
R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-4-10 1428472]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-5-14 4937264]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-13 30520]
R2 HssWd;Hotspot Shield Monitoring Service;C:\Program Files (x86)\Hotspot Shield\bin\hsswd.exe [2013-2-22 389928]
R2 MBAMScheduler;MBAMScheduler;C:\Temp\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-22 418376]
R2 MBAMService;MBAMService;C:\Temp\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-22 701512]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-1-20 130008]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2009-2-23 365952]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2013-5-22 1153368]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2009-2-9 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2009-2-9 116096]
R2 vToolbarUpdater15.2.0;vToolbarUpdater15.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe [2013-5-22 1015984]
R3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-2-23 227896]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-5-20 70656]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-7-10 139264]
R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-22 140712]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-22 25928]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-1-27 379360]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-3-1 187392]
R3 taphss6;Anchorfree HSS VPN Adapter;C:\Windows\System32\drivers\taphss6.sys [2013-2-21 42184]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 hshld;Hotspot Shield Service;C:\Program Files (x86)\Hotspot Shield\bin\openvpnas.exe [2013-2-22 545576]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe --> C:\Program Files (x86)\AVG\AVG10\Toolbar\ToolbarBroker.exe [?]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-2-1 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-1 57856]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-3-1 1255736]
.
=============== Created Last 30 ================
.
2013-05-23 18:04:41 -------- d-sh--w- C:\$RECYCLE.BIN
2013-05-23 16:45:42 -------- d-s---w- C:\ComboFix
2013-05-23 03:10:33 9460464 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{FFE2DA22-9F0C-4DCF-8937-A30C1E8F1E82}\mpengine.dll
2013-05-23 02:51:51 -------- d-----w- C:\Users\Daphne\AppData\Local\AVG SafeGuard toolbar
2013-05-23 01:28:35 905296 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-05-23 01:28:34 964552 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{8A7C4193-D499-4C57-8CD7-FCAB2136908C}\gapaengine.dll
2013-05-23 01:04:42 -------- d-----w- C:\Users\Daphne\AppData\Roaming\KillSwitch 2
2013-05-23 00:52:53 -------- d-----w- C:\Users\Daphne\x32
2013-05-23 00:50:58 -------- d-----w- C:\ProgramData\Hotspot Shield
2013-05-23 00:50:55 -------- d-----w- C:\Program Files (x86)\Hotspot Shield
2013-05-23 00:50:53 -------- d-----w- C:\Users\Daphne\AppData\Roaming\Hotspot Shield
2013-05-23 00:49:43 -------- d-----w- C:\Program Files (x86)\VisualBee_V.3
2013-05-23 00:49:29 -------- d-----w- C:\Program Files (x86)\SearchProtect
2013-05-23 00:49:23 -------- d-----w- C:\Users\Daphne\AppData\Local\VisualBeeClient
2013-05-23 00:49:16 -------- d-----w- C:\Users\Daphne\AppData\Local\VisualBeeExe
2013-05-23 00:49:04 -------- d-----w- C:\ProgramData\VisualBee
2013-05-23 00:45:28 -------- d-----w- C:\ProgramData\AVG SafeGuard toolbar
2013-05-23 00:45:21 45856 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
2013-05-23 00:45:17 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2013-05-23 00:45:15 -------- d-----w- C:\Program Files (x86)\AVG SafeGuard toolbar
2013-05-22 21:57:40 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-05-22 20:52:47 98816 ----a-w- C:\Windows\sed.exe
2013-05-22 20:52:47 256000 ----a-w- C:\Windows\PEV.exe
2013-05-22 20:52:47 208896 ----a-w- C:\Windows\MBR.exe
2013-05-22 19:44:01 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-05-22 19:44:01 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2013-05-22 13:39:45 72016 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-05-22 13:39:44 1025808 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-05-22 13:39:41 189936 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-05-22 13:39:38 65336 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-05-22 13:39:37 80816 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-05-22 13:39:10 41664 ----a-w- C:\Windows\avastSS.scr
2013-05-22 13:38:53 -------- d-----w- C:\Program Files\AVAST Software
2013-05-22 13:38:42 -------- d-----w- C:\ProgramData\AVAST Software
2013-05-18 01:49:01 -------- d-----w- C:\Users\Daphne\AppData\Roaming\AVG2013
2013-05-18 01:42:45 -------- d-----w- C:\ProgramData\AVG2013
2013-05-18 01:38:53 -------- d-----w- C:\Users\Daphne\AppData\Local\MFAData
2013-05-18 01:38:53 -------- d-----w- C:\Users\Daphne\AppData\Local\Avg2013
2013-05-17 16:16:59 9460464 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-17 16:15:17 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2013-05-17 16:15:12 -------- d-----w- C:\Program Files\Microsoft Security Client
2013-05-17 15:50:17 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{53A393A5-E2BC-4BE1-8F71-8184069415D7}\mpengine.dll
2013-05-16 16:15:22 9460464 ------w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\mpengine.dll
2013-05-16 16:09:21 16948616 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2013-05-16 16:08:09 983400 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-05-16 16:08:09 265064 ----a-w- C:\Windows\System32\drivers\dxgmms1.sys
2013-05-16 16:08:08 144384 ----a-w- C:\Windows\System32\cdd.dll
2013-05-16 16:07:59 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-05-16 16:07:58 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-05-16 16:07:58 111448 ----a-w- C:\Windows\System32\consent.exe
2013-05-16 16:07:56 70144 ----a-w- C:\Windows\System32\appinfo.dll
2013-05-16 16:07:38 48640 ----a-w- C:\Windows\System32\wwanprotdim.dll
2013-05-16 16:07:38 230400 ----a-w- C:\Windows\System32\wwansvc.dll
2013-05-16 16:07:36 3153920 ----a-w- C:\Windows\System32\win32k.sys
2013-05-06 17:03:45 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-04 04:04:57 -------- d-----w- C:\Users\Daphne\AppData\Roaming\AVG10
2013-05-03 15:52:42 -------- d-----w- C:\Users\Daphne\AppData\Roaming\TuneUp Software
2013-04-26 21:50:13 -------- d-----w- C:\Temp
2013-04-26 13:38:03 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
.
==================== Find3M ====================
.
2013-05-22 23:09:22 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-22 23:09:22 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-08 06:10:12 770384 ----a-w- C:\Windows\SysWow64\msvcr100.dll
2013-05-08 06:10:12 421200 ----a-w- C:\Windows\SysWow64\msvcp100.dll
2013-05-06 17:03:45 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-05-02 15:29:56 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-04-13 05:49:23 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49:19 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49:19 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49:19 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45:16 474624 ----a-w- C:\Windows\apppatch\AcSpecfc.dll
2013-04-13 04:45:15 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll
2013-04-05 06:52:14 2242048 ----a-w- C:\Windows\System32\wininet.dll
2013-04-05 06:50:36 3958784 ----a-w- C:\Windows\System32\jscript9.dll
2013-04-05 06:50:31 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-04-05 06:50:31 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-04-05 05:28:24 1767424 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-04-05 05:26:26 2877440 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-04-05 05:26:21 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-04-05 05:26:21 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-04-05 04:43:00 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-04-05 04:29:45 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-04-05 03:51:11 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-04-05 03:38:25 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-03-29 06:53:48 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-03-21 07:08:24 240952 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
.
============= FINISH: 1:51:33.03 ===============


aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-05-24 01:54:11
-----------------------------
01:54:11.895 OS Version: Windows x64 6.1.7601 Service Pack 1
01:54:11.895 Number of processors: 2 586 0x170A
01:54:11.895 ComputerName: DAPHNE-PC UserName: Daphne
01:54:14.469 Initialize success
01:54:16.014 AVAST engine defs: 13052201
01:54:36.824 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0
01:54:36.840 Disk 0 Vendor: TOSHIBA_MK3252GSX LV011C Size: 305245MB BusType: 11
01:54:37.011 Disk 0 MBR read successfully
01:54:37.011 Disk 0 MBR scan
01:54:37.027 Disk 0 Windows 7 default MBR code
01:54:37.027 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 291211 MB offset 2048
01:54:37.074 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 14030 MB offset 596402176
01:54:37.230 Disk 0 scanning C:\Windows\system32\drivers
01:54:56.605 Service scanning
01:55:15.996 Disk 0 MBR has been saved successfully to "C:\Users\Daphne\Contacts\Desktop\MBR.dat"
01:55:16.074 The log file has been saved successfully to "C:\Users\Daphne\Contacts\Desktop\aswMBR.txt"

shelf life
2013-05-30, 01:02
hi,

Only need one active AV per machine. Look in your add/remove programs panel and uninstall either Avast or AVG then reboot your machine if not prompted to do so.

Please download AdwCleaner.exe (http://www.bleepingcomputer.com/download/adwcleaner/) by Xplode onto your desktop.
Right click on AdwCleaner.exe, and select "run as admin"
Click on Search
A logfile will automatically open after the scan has finished
Close AdwCleaner with the X button
Copy and paste the contents of the log in your reply
You can also find the logfile at C:\AdwCleaner[R1].txt

dmont
2013-05-31, 20:02
Hi,

I tried to install the Reimage PC, but it would not allow me to. The virus is not allowing me to get internet connection, so the software is not allowing me to install from a pen drive without the connection.

shelf life
2013-06-01, 01:05
You said you ran combofix. Have you rebooted your machine since you used it? If not please do so.
Also go to start>control panel> Network connections and right click on your Local area connection and select the "repair" option. It will attempt to renew the DHCP configuration.

See if you have connectivity now after each of the above.
Do you have access to another machine were you could download a file like adwcleaner to a flash drive then transfer it to your machine via usb?