Friday
2013-06-19, 12:51
The following instructions have been created to help you to get rid of "Banyan.iSafe" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Banyan.iSafe is a fraudulent security software. It finds non existent threats to scare the user. Its scan is finished imminently which is impossible for a real scan. Banyan.iSafe pretends to be from different companies like Banyan Tree Technology Limited and Woodtale Technology Inc.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "eSafeSecControl".
Products that have a key or property named "iSafe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\eDownload\eDownload.log".
The file at "<$APPDATA>\eDownload\eGdpSvc.exe".
The file at "<$APPDATA>\eDownload\iSafe_setup.exe".
The file at "<$APPDATA>\Microsoft\Internet Explorer\Quick Launch\iSafe.lnk".
The file at "<$COMMONDESKTOP>\iSafe.lnk".
The file at "<$COMMONPROGRAMS>\iSafe\iSafe.lnk".
The file at "<$COMMONPROGRAMS>\iSafe\uninstall.lnk".
The file at "<$PROGRAMFILES>\iSafe\IC.dll".
The file at "<$PROGRAMFILES>\iSafe\iCommu.dll".
The file at "<$PROGRAMFILES>\iSafe\iCore.dll".
The file at "<$PROGRAMFILES>\iSafe\iSafe.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeFsFlt.sys".
The file at "<$PROGRAMFILES>\iSafe\iSafeKrnl.sys".
The file at "<$PROGRAMFILES>\iSafe\iSafeKrnlCall.dll".
The file at "<$PROGRAMFILES>\iSafe\iSafeSvc.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeSvc2.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeTray.exe".
The file at "<$PROGRAMFILES>\iSafe\iStart.exe".
The file at "<$PROGRAMFILES>\iSafe\lang.xml".
The file at "<$PROGRAMFILES>\iSafe\msvcp110.dll".
The file at "<$PROGRAMFILES>\iSafe\msvcr110.dll".
The file at "<$PROGRAMFILES>\iSafe\sqlite3.dll".
The file at "<$PROGRAMFILES>\iSafe\uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Banyan.iSafe uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\eDownload".
The directory at "<$COMMONPROGRAMS>\iSafe".
The directory at "<$PROGRAMFILES>\iSafe".
Make sure you set your file manager to display hidden and system files. If Banyan.iSafe uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "eSafeSecControl" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\".
Delete the registry key "iSafe" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Banyan.iSafe uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
malware
Description:
Banyan.iSafe is a fraudulent security software. It finds non existent threats to scare the user. Its scan is finished imminently which is impossible for a real scan. Banyan.iSafe pretends to be from different companies like Banyan Tree Technology Limited and Woodtale Technology Inc.
Removal Instructions:
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "eSafeSecControl".
Products that have a key or property named "iSafe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\eDownload\eDownload.log".
The file at "<$APPDATA>\eDownload\eGdpSvc.exe".
The file at "<$APPDATA>\eDownload\iSafe_setup.exe".
The file at "<$APPDATA>\Microsoft\Internet Explorer\Quick Launch\iSafe.lnk".
The file at "<$COMMONDESKTOP>\iSafe.lnk".
The file at "<$COMMONPROGRAMS>\iSafe\iSafe.lnk".
The file at "<$COMMONPROGRAMS>\iSafe\uninstall.lnk".
The file at "<$PROGRAMFILES>\iSafe\IC.dll".
The file at "<$PROGRAMFILES>\iSafe\iCommu.dll".
The file at "<$PROGRAMFILES>\iSafe\iCore.dll".
The file at "<$PROGRAMFILES>\iSafe\iSafe.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeFsFlt.sys".
The file at "<$PROGRAMFILES>\iSafe\iSafeKrnl.sys".
The file at "<$PROGRAMFILES>\iSafe\iSafeKrnlCall.dll".
The file at "<$PROGRAMFILES>\iSafe\iSafeSvc.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeSvc2.exe".
The file at "<$PROGRAMFILES>\iSafe\iSafeTray.exe".
The file at "<$PROGRAMFILES>\iSafe\iStart.exe".
The file at "<$PROGRAMFILES>\iSafe\lang.xml".
The file at "<$PROGRAMFILES>\iSafe\msvcp110.dll".
The file at "<$PROGRAMFILES>\iSafe\msvcr110.dll".
The file at "<$PROGRAMFILES>\iSafe\sqlite3.dll".
The file at "<$PROGRAMFILES>\iSafe\uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Banyan.iSafe uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\eDownload".
The directory at "<$COMMONPROGRAMS>\iSafe".
The directory at "<$PROGRAMFILES>\iSafe".
Make sure you set your file manager to display hidden and system files. If Banyan.iSafe uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "eSafeSecControl" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\".
Delete the registry key "eSafeSvc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\".
Delete the registry key "iSafe" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeFsFlt" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeKrnl" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "iSafeService" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Banyan.iSafe uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.