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technigirl
2013-08-17, 06:07
Hi,

I somehow got a program called Qtrax installed on my machine...I'm not sure how. I have tried to remove it under the Windows add/remove programs, and it "seems" to work, but then the program reinstalls itself somehow. When this happens it also opens some windows on my Firefox browser ("Sponsorship" is one of them). I have Windows 7. I have tried removing the program folders but they just get put right back. I have run Spybot as well and it doesn't seem to detect this program. How do I get rid of this thing? Thanks!

tashi
2013-08-17, 07:28
Hello technigirl,

Please see the FAQ which includes guidelines for this forum in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs, a volunteer analyst will advise when available. :)

Best regards.