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Helpmepls
2013-08-21, 11:25
This virus has -------- my computer up 100%. all programs besides chrome.
all my other programs has bin infected. I tried to install AVG but that couldnt get installed because "something is missing in my windows" - pretty sure the virus did that.
please help me !!

tashi
2013-08-21, 18:22
Hello Helpmepls,

I tried to install AVG but that couldnt get installed because "something is missing in my windows" - pretty sure the virus did that.
please help me !!

Please clarify for our volunteers, no anti virus program was installed before the computer became infected?

Also, in order for someone to advise please see the forum sticky which includes guidelines and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Start a new topic as shown in that FAQ and a volunteer analyst will assist when available. :)

If the infection prevents you from running DDS and/or aswMBR please start a new topic anyway and make note of the situation, provide details of the computer's current symptoms and wait for a response.

Best regards.

Helpmepls
2013-08-21, 20:18
Hello Helpmepls,


Please clarify for our volunteers, no anti virus program was installed before the computer became infected?




I had one, and then i installed another one and they both didnt find anything. then after auto update of one of the anti virus it kept finding infected .exe files.
then i've read that AVG can remove it, then i tried installing that but i couldnt.