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mtdave
2013-09-08, 11:50
My computer is suffering a typical malware attack with popups everywhere, unwanted web pages opening and terrible performance. On running a full scan many items were detected and some cleaned but Spybot reports an inability to remove the items and I still have the problem. I have emailed the log file to you.

Help

tashi
2013-09-08, 18:45
Hello mtdave,


On running a full scan many items were detected and some cleaned but Spybot reports an inability to remove the items and I still have the problem.

Did you elevate Administrator permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8? (http://forums.spybot.info/showthread.php?t=55946)



I have emailed the log file to you.


Please see the FAQ which includes guidelines for this forum in post #1 and instructions in post #2 on how to provide the preliminary DDS and aswMBR logs used for analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs, a volunteer analyst will advise when available. :)

Best regards.