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View Full Version : Ridding Ask,ciom from home page



gnowgnow
2013-09-29, 10:05
After getting rid of all viruses with Baidu antivirus and Spybot Professional version 2.1, I reinstalled Internet Explorer 9. Connection to internet with this browser is working fine but has an irritating Ask.com as my home page. I try getting rid of Ask.com as my home page by going to Tool and Search Providers and checking the box "Preventing programs from suggest changes to my default search provider" but this attempt does not get rid of Ask.com. I would appreciate if someone could help me.

The DDS is shown below. My OS is Windows 7 which is not compatible with ERUNT. Also tried running aswMBR but got a message that my computer cannot complete the task.

______________________________________________________________________________________________________________________________

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16506
Run by Ken at 0:12:52 on 2013-09-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.6135.3361 [GMT -7:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\STacSV64.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BavTray.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BAVSvc.exe
C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BHipsSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Baidu Security\Baidu Antivirus\bavhm.exe
C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\SymcPCCULaunchSvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Windows\system32\taskeng.exe
c:\Program Files (x86)\Hewlett-Packard\Media\Live TV\TVAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesApp64.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_8_800_175_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWelcome.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
C:\Windows\system32\taskhost.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDOnAccess.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://news.google.com/news/
uSearch Bar = hxxp://www.google.com/
uURLSearchHooks: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - <orphaned>
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
mWinlogon: Userinit = userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Movies Toolbar (Dist. by Bandoo Media, Inc.): {ec2bae47-25af-4ce9-9e78-10627a49c9ea} - C:\Program Files (x86)\Movies Toolbar\Datamngr\SRTOOL~1\IE\searchresultsDx.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Movies Toolbar (Dist. by Bandoo Media, Inc.): {ec2bae47-25af-4ce9-9e78-10627a49c9ea} - C:\Program Files (x86)\Movies Toolbar\Datamngr\SRTOOL~1\IE\searchresultsDx.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [Baidu Antivirus] "C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BavTray.exe" -auto
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
dRunOnce: [AvanquestMainUI] C:\Program Files (x86)\Avanquest\Fix-It\Fix-It.exe
uPolicies-Explorer: HideSCAHealth = dword:1
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\OFFICE11\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {36ECAF82-3300-8F84-092E-AFF36D6C7040} - {86529161-034E-4F8A-88D2-3C625E612E04} - C:\Program Files\WinHTTrack\WinHTTrackIEBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7}\1424A4D27657563747 : DHCPNameServer = 209.18.47.61 209.18.47.62 192.168.33.1
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7}\14863686F69723031303 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7}\14863686F69723031303F5548545 : DHCPNameServer = 10.0.0.1
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7}\3757E636F6163747 : DHCPNameServer = 192.168.0.1 192.168.0.1 192.168.1.1
TCP: Interfaces\{75F16E61-762B-4D6A-B51A-E306450592E7}\75F6E676C2B4E2 : DHCPNameServer = 209.18.47.61 209.18.47.62
Notify: SDWinLogon - SDWinLogon.dll
AppInit_DLLs= C:\PROGRA~2\MOVIES~1\Datamngr\mgrldr.dll
SSODL: WebCheck - <orphaned>
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
.
INFO: x64-HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {12d0ed0d-0ee0-4f90-8827-78cefb8f4988} - C:\Windows\System32\ieudinit.exe
Hosts: 127.0.0.1 www.spywareinfo.com
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R1 Bfilter;Baidu Antivirus Minifilter Driver;C:\Windows\System32\drivers\Bfilter.sys [2013-6-17 50496]
R1 Bfmon;Baidu FS Monitor Driver;C:\Windows\System32\drivers\Bfmon.sys [2013-6-17 32576]
R1 Bprotect;Baidu Protect;C:\Windows\System32\drivers\Bprotect.sys [2013-6-17 106624]
R1 SDHookDriver;Hook Test Driver;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDHookDrv64.sys [2013-9-14 63776]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_d15ed671de43d681\AESTSr64.exe [2010-4-19 89600]
R2 BAVSvc;Baidu Antivirus Service;C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BAVSvc.exe [2013-9-26 1830208]
R2 BHipsSvc;Baidu Hips Service;C:\Program Files (x86)\Baidu Security\Baidu Antivirus\BHipsSvc.exe [2013-9-26 451224]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 Norton PC Checkup Application Launcher;Norton PC Checkup Application Launcher;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\SymcPCCULaunchSvc.exe [2011-12-13 135608]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-9-14 1817560]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-9-14 1033688]
R2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesService64.exe [2010-11-23 1974080]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2009-6-29 70656]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2009-10-12 151040]
R3 NETw5s64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2010-1-13 7675392]
R3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2011\TuneUpUtilitiesDriver64.sys [2010-8-19 11856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 PCCUJobMgr;Common Client Job Manager Service;C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.17.20\ccSvcHst.exe [2011-12-13 126392]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-9-14 171928]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-1-9 228408]
S3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-7-20 140712]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2011-4-27 139616]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-6-20 366600]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-4-19 258560]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-2-24 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-1-29 1255736]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-6-10 389120]
S4 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2009-7-8 30520]
.
=============== File Associations ===============
.
FileExt: .vbe: VBEFile=NOTEPAD.EXE %1
FileExt: .vbs: VBSFile=NOTEPAD.EXE %1
FileExt: .js: JSFile=NOTEPAD.EXE %1
FileExt: .jse: JSEFile=NOTEPAD.EXE %1
FileExt: .wsf: WSFFile=NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2013-09-29 05:55:09 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{23E3AE7E-DC7A-4306-8B4A-A0FFFC298D2D}\mpengine.dll
2013-09-28 17:32:58 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-09-26 07:36:06 36160 ----a-w- C:\Windows\System32\uxtuneup.dll
2013-09-26 07:36:05 29504 ----a-w- C:\Windows\SysWow64\uxtuneup.dll
2013-09-26 07:36:05 25920 ----a-w- C:\Windows\System32\authuitu.dll
2013-09-26 07:36:04 21312 ----a-w- C:\Windows\SysWow64\authuitu.dll
2013-09-26 07:19:25 34624 ----a-w- C:\Windows\System32\TURegOpt.exe
2013-09-26 07:14:32 -------- d-----w- C:\Program Files (x86)\TuneUp Utilities 2011
2013-09-15 06:57:23 -------- d-sh--w- C:\ProgramData\{FE8D473A-6F06-4F99-B5F4-BED72B2A038C}
2013-09-15 06:57:23 -------- d--h--w- C:\ProgramData\Common Files
2013-09-15 06:20:20 17272 ----a-w- C:\Windows\System32\sdnclean64.exe
2013-09-12 23:15:01 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-09-11 21:06:39 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-09-11 10:00:02 170344 ----a-w- C:\ProgramData\FileSplitUpLoad.dll
2013-09-08 06:29:00 -------- d-----w- C:\Users\Ken\AppData\Local\{2723AA89-1DCE-4089-8519-67D914247444}
2013-09-06 05:20:47 965008 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D0C9ABBE-A461-4C01-89AA-BADF88BF66C2}\gapaengine.dll
2013-09-01 05:20:53 -------- d-----w- C:\ProgramData\Wincert
2013-09-01 05:20:46 -------- d-----w- C:\Users\Ken\AppData\Local\ilividmoviestoolbardla
2013-09-01 05:20:21 -------- d-----w- C:\Program Files (x86)\Movies Toolbar
.
==================== Find3M ====================
.
2013-09-21 06:08:30 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-09-21 06:08:30 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-08-20 06:10:52 106624 ----a-w- C:\Windows\System32\drivers\Bprotect.sys
2013-08-12 19:17:22 50496 ----a-w- C:\Windows\System32\drivers\Bfilter.sys
2013-08-12 19:17:22 32576 ----a-w- C:\Windows\System32\drivers\Bfmon.sys
2013-08-08 01:20:43 3155456 ----a-w- C:\Windows\System32\win32k.sys
2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-08-02 02:23:53 5550528 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-02 02:15:44 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-02 02:15:03 362496 ----a-w- C:\Windows\System32\wow64win.dll
2013-08-02 02:15:03 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-02 02:15:03 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:14:11 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:59:30 3968960 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-02 01:59:30 3913664 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-02 01:51:23 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-02 01:50:42 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:45:37 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-02 00:45:36 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-02 00:45:35 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-02 00:45:34 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-31 13:29:19 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-07-31 13:19:03 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-07-31 13:18:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-07-31 13:14:29 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-07-31 13:13:07 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-07-31 13:08:44 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-07-31 10:00:20 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-07-31 09:52:44 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-07-31 09:52:34 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-07-31 09:48:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-07-31 09:48:09 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-07-31 09:45:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
2013-07-19 01:58:42 2048 ----a-w- C:\Windows\System32\tzres.dll
2013-07-19 01:41:01 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2013-07-09 05:52:52 224256 ----a-w- C:\Windows\System32\wintrust.dll
2013-07-09 05:51:16 1217024 ----a-w- C:\Windows\System32\rpcrt4.dll
2013-07-09 05:46:20 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2013-07-09 05:46:20 1472512 ----a-w- C:\Windows\System32\crypt32.dll
2013-07-09 05:46:20 139776 ----a-w- C:\Windows\System32\cryptnet.dll
2013-07-09 04:52:33 663552 ----a-w- C:\Windows\SysWow64\rpcrt4.dll
2013-07-09 04:52:10 175104 ----a-w- C:\Windows\SysWow64\wintrust.dll
2013-07-09 04:46:31 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2013-07-09 04:46:31 1166848 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-07-09 04:46:31 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2013-07-06 06:03:53 1910208 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2010-10-12 21:24:28 6278656 ----a-w- C:\Program Files\ParetoLogic Data Recovery.msi
.
============= FINISH: 0:18:25.88 ===============

shelf life
2013-10-02, 23:12
hi gnowgnow,

Sorry for the delay, if you still need help simply reply back.

gnowgnow
2013-10-03, 07:20
Thank you for responding. Yes, I still need help.

shelf life
2013-10-04, 02:55
Ok, first look in your add/remove programs panel and uninstall if present: Movies Toolbar (Dist. by Bandoo Media, Inc.)
After the uninstall reboot your machine.

Next:
Lets see what adwcleaner can drag up.

Please download Adwcleaner.exe (http://www.bleepingcomputer.com/download/adwcleaner/) to your desktop.
Right click on AdwCleaner.exe, and select "run as admin"
Click on the Scan button
Once its done click on the Report button
Copy and paste the contents of the log file in your next reply
You can also find the logfile at C:\AdwCleaner[R1].txt as well
Exit AdwCleaner with the X (close) button. click ok at the final prompt.

We will go from there.

gnowgnow
2013-10-04, 08:13
Removed Movies Toolbar and rebooted computer but Ask.com is still controlling my home page.

Downloaded Adwcleaner and did a scan as you have directed. Here is the log:

# AdwCleaner v3.006 - Report created 03/10/2013 at 22:08:58
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ken - KEN-PC
# Running from : C:\Users\Ken\AppData\Local\Temp\Temporary Internet Files\Content.IE5\NCVDSMI3\AdwCleaner (1).exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\END
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Found : C:\Users\Public\Desktop\eBay.lnk
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\Program Files (x86)\Movies Toolbar
Folder Found C:\Program Files (x86)\RebateInformer
Folder Found C:\Program Files\Viewpoint
Folder Found C:\ProgramData\baidu
Folder Found C:\ProgramData\Conduit
Folder Found C:\Users\Ken\AppData\Local\Conduit
Folder Found C:\Users\Ken\AppData\LocalLow\baidu
Folder Found C:\Users\Ken\AppData\LocalLow\Conduit
Folder Found C:\Users\Ken\AppData\Roaming\baidu

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\movies~1\datamngr\mgrldr.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\MOVIES~1\Datamngr\x64\mgrldr.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~3\Wincert\WIN64C~1.DLL
Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\smartbar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\CToolbar
Key Found : HKCU\Software\DataMngr
Key Found : HKCU\Software\ilivid
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\grusskartencenter.com
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\EscDomains\grusskartencenter.com
Key Found : HKCU\Software\SearchProtect
Key Found : HKCU\Software\YahooPartnerToolbar
Key Found : [x64] HKCU\Software\APN PIP
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\CToolbar
Key Found : [x64] HKCU\Software\DataMngr
Key Found : [x64] HKCU\Software\ilivid
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Found : [x64] HKCU\Software\SearchProtect
Key Found : [x64] HKCU\Software\YahooPartnerToolbar
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{7CD74AFF-3433-4E34-92E2-D98DFDB30754}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3289847
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\CToolbar
Key Found : HKLM\Software\DataMngr
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EC2BAE47-25AF-4CE9-9E78-10627A49C9EA}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
Key Found : HKLM\Software\PIP
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D3D233D5-9F6D-436C-B6C7-E63F77503B30}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [ConduitFloatingPlugin_klibnahbojhkanfgaglnlalfkgpcppfi]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Found : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x64]
Value Found : HKLM\SYSTEM\ControlSet001\Control\Session Manager\AppCertDlls [x86]
Value Found : HKLM\SYSTEM\ControlSet002\Control\Session Manager\AppCertDlls [x64]
Value Found : HKLM\SYSTEM\ControlSet002\Control\Session Manager\AppCertDlls [x86]
Value Found : HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls [x64]
Value Found : HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls [x86]

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16506


-\\ Google Chrome v29.0.1547.76

[ File : C:\Users\Ken\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : homepage
Found : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [8477 octets] - [03/10/2013 22:06:57]
AdwCleaner[R1].txt - [8349 octets] - [03/10/2013 22:08:58]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [8409 octets] ##########

gnowgnow
2013-10-04, 16:37
After sending you the log from Adwcleaner, I went back to the Uninstall panel and found another Movies Toolbar.. After uninstalling this, I lost connection to my webpage.

In the process of downloading Adwcleaner.exe I noticed there were several sponser adververtized programs attached to the download and Baidu Antivirus warned me about some malicious programs trying to gain access to my computer. I ran a Baidu full scan and caught several Trojan viruses.

shelf life
2013-10-05, 01:57
Adwcleaner dosnt present other offers or have malware in it. You got it directly from bleepingcomputer.com?
Run adwcleaner like you did before: click the scan button, when the scan is done this time click the clean button. Machine will reboot and at restart show a new log. Please post the new log in your reply.
We will also get another download to use, which you can keep as another anti-malware app;

Please download the free version of Malwarebytes (http://www.malwarebytes.org/products/) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click *Remove Selected.*

*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.

gnowgnow
2013-10-05, 08:35
Thank you very much for helping me to rid the pesky Ask.com from my homepage and getting my webpage back in Explorer.

The loading time for websites is very slow. Closing some of my websites, especially the banking websites where I pay all my bills, take a long time. Do you think some virus remnants are still lurking in my machine?

Here are the logs for Adwcleaner and Malwarebytes after I have hit the clean buttons:
___________________________________________________________________________________________________________________________
AdwCleaner v3.006 - Report created 04/10/2013 at 23:10:17
# Updated 01/10/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Ken - KEN-PC
# Running from : C:\Users\Ken\AppData\Local\Temp\Temporary Internet Files\Content.IE5\QONNFQVJ\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Found C:\ProgramData\baidu

***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~2\MOVIES~1\Datamngr\x64\mgrldr.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - C:\PROGRA~3\Wincert\WIN64C~1.DLL

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16506


-\\ Google Chrome v29.0.1547.76

[ File : C:\Users\Ken\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [8477 octets] - [03/10/2013 22:06:57]
AdwCleaner[R1].txt - [8537 octets] - [03/10/2013 22:08:58]
AdwCleaner[R2].txt - [1884 octets] - [04/10/2013 20:54:59]
AdwCleaner[R3].txt - [1145 octets] - [04/10/2013 23:10:17]
AdwCleaner[S0].txt - [7458 octets] - [03/10/2013 23:50:17]
AdwCleaner[S1].txt - [1601 octets] - [04/10/2013 20:55:31]

########## EOF - C:\AdwCleaner\AdwCleaner[R3].txt - [1325 octets] ##########

____________________________________________________________________________________________________________________________

Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.05.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Ken :: KEN-PC [administrator]

Protection: Enabled

10/4/2013 8:59:26 PM
MBAM-log-2013-10-04 (23-04-31).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 606627
Time elapsed: 3 hour(s), 57 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
HKLM\SOFTWARE\BROWSERSAFEGUARD (PUP.Optional.BrowserSafeGuard.A) -> No action taken.

Registry Values Detected: 1
HKLM\SOFTWARE\Browsersafeguard|sourceid (PUP.Optional.BrowserSafeGuard.A) -> Data: google_browsersafeguard-display-us-bleeping-728x90-36639128953 -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 4
C:\Program Files (x86)\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\ct3289847 (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\ct3289847\plugins (PUP.Optional.Conduit.A) -> No action taken.

Files Detected: 21
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\Datamngr.dll.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\DatamngrCoordinator.exe.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\DatamngrUI.exe.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\IEBHO.dll.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\x64\Datamngr.dll.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Movies Toolbar\Datamngr\x64\IEBHO.dll.vir (PUP.Optional.Bandoo.A) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\Temporary Internet Files\Content.IE5\NCVDSMI3\Setup.exe (PUP.Optional.iBryte) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\Temporary Internet Files\Content.IE5\QONNFQVJ\cbsidlm-tr1_15-AdwCleaner-SEO-75851221.exe (PUP.Optional.InstallBrain.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\ewebstorewrapper.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\install.log (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\makecert.exe (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\TrustedRoot.cer (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\uninstall.browsersafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\certutil.exe (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\libnspr4.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\libplc4.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\libplds4.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\nss3.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\smime3.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources\softokn3.dll (PUP.Optional.BrowserSafeGuard.A) -> No action taken.

(end)

shelf life
2013-10-06, 02:08
hi,

ok Your welcome. Please rerun Malwarebytes once more and this time make sure:

When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click *Remove Selected.*

Where it says-> "No action taken" in the your log means that malwarebytes did not delete anything


Folders Detected: 4
C:\Program Files (x86)\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Program Files (x86)\Browsersafeguard\Resources (PUP.Optional.BrowserSafeGuard.A) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\ct3289847 (PUP.Optional.Conduit.A) -> No action taken.
C:\Users\Ken\AppData\Local\Temp\ct3289847\plugins (PUP.Optional.Conduit.A) -> No action taken.



websites is very slow.

With Internet Explorer open go to tools>internet options>advanced tab> click on the Reset button below where it says: Reset Internet Explorer Settings

gnowgnow
2013-10-07, 01:11
Hi Shelf life:

The log from Malwarebytes attached below. The loading time for each website I browse through is faster now. However, I am getting a message that some of the websites I visit were not responding. I have to hit the recover button,

I checked the Uninstall panel and found three programs, TVAgent, Express Install and Tiny Install, were installed on 10/04/13. Since I was unfamiliar with these programs, I uninstalled them. Are these programs I shouldn't have uninstalled?

__________________________________________________________________________________________________________________________
Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.06.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Ken :: KEN-PC [administrator]

Protection: Enabled

10/6/2013 1:26:45 PM
mbam-log-2013-10-06 (13-26-45).txt

Scan type: Full scan (C:\|D:\|E:\|F:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 609966
Time elapsed: 1 hour(s), 59 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\BROWSERSAFEGUARD (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKLM\SOFTWARE\Browsersafeguard|sourceid (PUP.Optional.BrowserSafeGuard.A) -> Data: google_browsersafeguard-display-us-bleeping-728x90-36639128953 -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 4
C:\Program Files (x86)\Browsersafeguard (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Users\Ken\AppData\Local\Temp\ct3289847 (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Ken\AppData\Local\Temp\ct3289847\plugins (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.

Files Detected: 13
C:\Program Files (x86)\Browsersafeguard\ewebstorewrapper.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\install.log (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\makecert.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\TrustedRoot.cer (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\uninstall.browsersafeguard.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\certutil.exe (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\libnspr4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\libplc4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\libplds4.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\nss3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\smime3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\Browsersafeguard\Resources\softokn3.dll (PUP.Optional.BrowserSafeGuard.A) -> Quarantined and deleted successfully.

(end)

shelf life
2013-10-07, 02:56
hi,


TVAgent, Express Install and Tiny Install Not much info on these 3 items, but if you didn't install them or are familiar with them then doing a uninstall cant hurt.

You have only one antivirus installed, right? The log shows both McAfee Anti-Virus and Baidu Antivirus, Only need one AV per machine. It looks like maybe you had Mcafee at one time and uninstalled it and now you have Baidu AV installed.
Since Malwarebytes removed some items, try resetting Internet Explorer again by clicking on the reset button like you did before.

Note that the free version of Malwarebytes must be updated manually and a scan started manually. It dosnt run in the background. Its good practise to check for updates every few days even if you dont do a scan at that time.

gnowgnow
2013-10-07, 07:50
hi,

Not much info on these 3 items, but if you didn't install them or are familiar with them then doing a uninstall cant hurt.

You have only one antivirus installed, right? The log shows both McAfee Anti-Virus and Baidu Antivirus, Only need one AV per machine. It looks like maybe you had Mcafee at one time and uninstalled it and now you have Baidu AV installed.
Since Malwarebytes removed some items, try resetting Internet Explorer again by clicking on the reset button like you did before.

Note that the free version of Malwarebytes must be updated manually and a scan started manually. It dosnt run in the background. Its good practise to check for updates every few days even if you dont do a scan at that time.

Hi Shelf Life:

I really appreciate your help. You have been very patient with me and also given me very concise, precise and simple to follow instructions in getting my computer back to working order.

Yes, I uninstalled McAfee Antivirus several years ago but pieces seem to pop up now and then. I left them alone as they seem to be harmless.

I have two AV programs -- Baidu and Microsoft Security Essentials. I also have Spybot Professional v 2.1.

I will carry out your instruction on updating Malwarebytes periodically.

I read a posting by one of your teammates that programs that clean up registry could do more harm than good to a computer. When I sense my computer is slowing down I go to Tools>Internet Options>Delete and delete Internet files, Cookies and History. Often, after performing this function, it speeds up my machine. In your expert opinion, is this the best way to clean up unwanted built-up in my computer?

shelf life
2013-10-08, 00:30
Hi,

Ok, no problem. Mcafee has a tool to remove any leftovers that a add/remove uninstall might leave behind. You can get the tool from this link. (http://mcafee-removal-tool.com/)

As for 2 Antivirus, thats ok as long as you dont have both running at the same time. Keep one active and use the other as a "on demand" scanner (and always check for updates first.)
Two AV running at the same time provide the same function and will chew up system resources. Or to simplify things just uninstall one via the add/remove programs panel.
If you unistall one AV I would make it Security Essentials, Why?:


Security Essentials is intended to provide "baseline" protection and recommended that users install an anti-virus on top of it for better security from advanced threats. Source. (http://www.neowin.net/news/microsoft-security-essentials-provides-baseline-protection)


I go to Tools>Internet Options>Delete and delete Internet files, Cookies and History. This is the best thing to do. I think you can set IE to do all this every time you close the browser. Registry cleaners are a bunch of hocus-pocus. (http://dictionary.reference.com/browse/hocus-pocus)