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View Full Version : Bug in Windows 8.1 with Spybot 2.2 (Urgent)



ReActif
2013-10-20, 14:34
Hello,

There is a conflict between Spybot 2.2 and Windows 8.1 Professional with media center (French version) in the file explorer!

Once installed and without doing anything else with that run once, if it goes to the file explorer and attempting a right click on the file tree column left explorer crash file and closes!

Uninstall Spybot 2.2 fixes the problem that confirms that this was the cause. Probably a problem with the fact that in addition to the right-click menus.

I tried this on both PC and the result is the same. One of the two pc's even a fresh installation of Windows 8.1 after formatting no other program Spybot.

Zenobia
2013-10-20, 21:46
I believe that's a bug that has been around for a while now.Please see here:
http://forums.spybot.info/showthread.php?67605-Mouse-rt-click-crashes-Windows-Explorer
It says Windows Explorer,but that was renamed to Files Explorer in Windows 8,so it is applicable. :)

ReActif
2013-10-21, 10:30
Thank you for the answer.

I could not (too buzy) look if the problem arose on older versions. No recent emssages seemed mentioned a problem or opening the subject.

That said, I can not find a solution except to wait for the thing to be wrong about the correct input that crashes the browser.

But I try via another software if I have access to the context menu of the browser because I want to go aps search in Regedit and disable or suppress the entry Spybot and see if that solves the problem and can be able to come back and tell which input problem.

After if the problem is a DLL or others I know say more later.

I look at it as soon as I have time.

ReActif
2013-10-21, 15:02
I found the solution, it is quite simple, just for the moment to go into settings and uninstall Spybot integration into the file explorer 32 and 64 bit and it works after.

Zenobia
2013-10-21, 19:43
Glad you found a solution. :)

functional fossil
2013-10-24, 02:24
tried it 3 times now ?????

Zenobia
2013-10-24, 03:38
Do you mean you tried uninstalling Spybot Integration and it didn't work? :)

functional fossil
2013-10-24, 05:20
was the one that was/is supposed to remove the bad files after the scan is done...that 'fix' not working on my W8.1

Zenobia
2013-10-24, 08:10
Ok,thanks.
You mean the main Spybot scan,and not anything to do with the rightclick file scan,correct? :)
Could you describe what's happening a little more?
A couple examples:
Is nothing happening when you press the Fix Selected button?
Or are the problems found being fixed,and then showing up in the next scan?

functional fossil
2013-10-24, 15:52
clicking 'fix' button appears to work except it really does nothing ...added screenshot here....i think

functional fossil
2013-10-24, 20:59
like so many things i do to correct things a lot of times they work (like this time) and most of the time i don't really know what i did to get it to work (like this time) but my scan seems to be working again (fix is working) so thanks for the help...

functional fossil
2013-10-25, 03:01
obviously i don't know what i did but it's working...initially it showed a different look from W8 to W8.1 but coupled with the clicking of the 'fix selected' and seeing no progress i believed i had a problem but now it's working and clearing out the problem files...thanks for help

ReActif
2013-10-25, 07:54
I did not really understand the problem because I'm not English but after seeing your picture, I think you do not do good things, I've disabled that you see in this picture (in settings)
Instead of "install" you must have "uninstall"
10992

Zenobia
2013-10-25, 13:30
This was a different problem than you had,Reactif.This was to do with the main Spybot scan,and not the File Explorer closing problem you had. :)

Glad fixing is now working,functional fossil.Maybe it was just taking a bit longer fixing than normal. :)
On a side note,in case you haven't been already,on Windows 8.1 it would be best if you run a Spybot scan as administrator:
http://www.safer-networking.org/faq/how-can-i-get-administrator-rights-under-windows-vista7/

ReActif
2013-10-27, 02:52
Ok sorry, good luck for you :bigthumb:

Zenobia
2013-10-27, 03:43
No need to be sorry.And thanks. :)