Please Help - Browser hijacked by Qone8 logs attched [Archive]

View Full Version : Please Help - Browser hijacked by Qone8 logs attched

Sonnygertrude

2013-11-03, 00:20

Hello,

My browser is hijacked by something called "Qone8". It replaces the Google avatar with one that looks like it but says Qone8.

I have done all the scans you requested below. Spybot detects no malware and runs clean so I did not post anything from Spybot.

DDS.txt:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by Rachael at 20:49:22 on 2013-10-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5921.3949 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\AsScrPro.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://accounts.google.com/ServiceLogin?continue=http%3A%2F%2Fwww.google.com%2Fig&followup=http%3A%2F%2Fwww.google.com%2Fig&service=ig&passive=true&cd=US&hl=en&nui=1&ltmpl=default
uDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
uURLSearchHooks: {D8278076-BC68-4484-9233-6E7F1628B56C} - <orphaned>
uURLSearchHooks: {3bbd3c14-4c16-4989-8366-95bc9179779d} - <orphaned>
mWinlogon: Userinit = userinit.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: SySaver: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} -
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe /S
mRun: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
dRun: [SearchProtect] \SearchProtect\bin\cltmng.exe
StartupFolder: C:\Users\Rachael\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
StartupFolder: C:\Users\Rachael\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe
uPolicies-Explorer: NoDriveAutoRun = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
Trusted Zone: starstable.com
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{818564F6-EB05-420E-94DB-B98DA29718BE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{818564F6-EB05-420E-94DB-B98DA29718BE}\1424245495 : DHCPNameServer = 208.67.222.222 208.67.220.220
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs=
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
x64-mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SynAsusAcpi] C:\Program Files (x86)\Synaptics\SynTP\SynAsusAcpi.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /SF3
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-9-7 17536]
R2 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2012-1-31 379520]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 139616]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-1-31 2656280]
R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2011-10-3 129512]
R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2011-10-3 394728]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-20 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-12-20 169584]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-10-18 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-10 56832]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-2-18 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2011-2-18 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-12-27 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-10-20 20:47:24 633856 ----a-w- C:\Windows\System32\comctl32.dll
2013-10-20 20:46:56 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46:56 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46:55 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-10-20 20:46:53 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-10-20 20:43:25 965000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E80B8E40-750A-42DB-8707-1E340D4D5720}\gapaengine.dll
2013-10-20 20:43:01 -------- d-----w- C:\SearchProtect
2013-10-20 20:42:03 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{A624F4F5-A6BE-4424-ACD8-9824F7B47B83}\mpengine.dll
2013-09-29 20:47:44 -------- d-----w- C:\Users\Rachael\AppData\Local\SySaver
2013-09-29 20:47:06 -------- d-----w- C:\ProgramData\eSafe
2013-09-29 20:44:18 9694160 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
==================== Find3M ====================
.
2013-10-20 20:58:22 45056 ----a-w- C:\Windows\SysWow64\acovcnt.exe
2013-10-20 20:38:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-20 20:38:20 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
2013-08-05 02:25:45 155584 ----a-w- C:\Windows\System32\drivers\ataport.sys
2013-08-02 02:14:57 215040 ----a-w- C:\Windows\System32\winsrv.dll
2013-08-02 02:13:34 424448 ----a-w- C:\Windows\System32\KernelBase.dll
2013-08-02 01:50:42 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2013-08-02 01:09:17 338432 ----a-w- C:\Windows\System32\conhost.exe
2013-08-02 00:59:09 112640 ----a-w- C:\Windows\System32\smss.exe
2013-08-02 00:43:05 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2013-08-02 00:43:05 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2013-08-02 00:43:05 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2013-08-02 00:43:05 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2013-07-25 09:25:54 1888768 ----a-w- C:\Windows\System32\WMVDECOD.DLL
2013-07-25 08:57:27 1620992 ----a-w- C:\Windows\SysWow64\WMVDECOD.DLL
.
============= FINISH: 20:49:42.56 ===============

aswMBR Log:

aswMBR version 0.9.9.1771 Copyright(c) 2011 AVAST Software
Run date: 2013-10-20 20:54:22
-----------------------------
20:54:22.852 OS Version: Windows x64 6.1.7601 Service Pack 1
20:54:22.852 Number of processors: 4 586 0x2A07
20:54:22.852 ComputerName: RACHAEL-PC UserName: Rachael
20:54:23.672 Initialize success
20:54:32.442 AVAST engine download error: 0
20:54:36.712 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
20:54:36.722 Disk 0 Vendor: TOSHIBA_ GN00 Size: 715404MB BusType: 3
20:54:36.802 Disk 0 MBR read successfully
20:54:36.802 Disk 0 MBR scan
20:54:36.802 Disk 0 Windows 7 default MBR code
20:54:36.812 Disk 0 Partition 1 00 1C Hidd FAT32 LBA MSDOS5.0 25600 MB offset 2048
20:54:36.822 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 286161 MB offset 52430848
20:54:36.852 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 403641 MB offset 638488576
20:54:36.942 Disk 0 scanning C:\Windows\system32\drivers
20:54:42.332 Service scanning
20:55:08.852 Modules scanning
20:55:08.852 Disk 0 trace - called modules:
20:55:08.912 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys
20:55:09.242 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80065c8060]
20:55:09.242 3 CLASSPNP.SYS[fffff88001c6243f] -> nt!IofCallDriver -> [0xfffffa8005f92e40]
20:55:09.242 5 ACPI.sys[fffff88000f2c7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005f96050]
20:55:09.252 Scan finished successfully
20:55:50.442 Disk 0 MBR has been saved successfully to "C:\Users\Rachael\Desktop\Spyware\aswMBR\Log 10-20-13\MBR.dat"
20:55:50.482 The log file has been saved successfully to "C:\Users\Rachael\Desktop\Spyware\aswMBR\Log 10-20-13\aswMBR.txt"

OCD

2013-11-03, 06:48

Hi Sonnygertrude,

My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
Copy and Paste logs directly into the reply window. DO NOT attach the logs unless specifically instructed to do so.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Please stay with this topic until I let you know that your system appears to be "All Clear"

Important: All tools MUST be run from the Desktop.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) ComboFix

Refer to the ComboFix User's Guide (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

Download ComboFix from the following location:

Link (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)

* IMPORTANT !!! Place ComboFix.exe on your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here (http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/490111-how-disable-your-security-applications.html)
Double click on ComboFix.exe & follow the prompts.
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

---------------------------------------------------------------------------------------------

Ensure your AntiVirus and AntiSpyware applications are re-enabled.
---------------------------------------------------------------------------------------------
NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

=========================

In your next post please provide the following:

ComboFix.txt

Sonnygertrude

2013-11-03, 16:30

ComboFix 13-11-03.02 - Rachael 11/03/2013 10:20:42.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5921.4329 [GMT -5:00]
Running from: c:\users\Rachael\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Spybot - Search and Destroy *Disabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\END
c:\windows\msvcr71.dll
c:\windows\wininit.ini
.
.
((((((((((((((((((((((((( Files Created from 2013-10-03 to 2013-11-03 )))))))))))))))))))))))))))))))
.
.
2013-11-03 15:24 . 2013-11-03 15:24 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-21 00:46 . 2013-10-21 00:46 -------- d-----w- c:\program files (x86)\ERUNT
2013-10-20 20:47 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-20 20:46 . 2013-07-20 10:33 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46 . 2013-07-20 10:33 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46 . 2013-08-01 12:09 983488 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-10-20 20:46 . 2013-08-28 01:12 461312 ----a-w- c:\windows\system32\scavengeui.dll
2013-10-20 20:43 . 2013-10-20 20:41 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E80B8E40-750A-42DB-8707-1E340D4D5720}\gapaengine.dll
2013-10-20 20:43 . 2013-10-20 20:43 -------- d-----w- C:\SearchProtect
2013-10-20 20:42 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-21 00:04 . 2013-01-13 18:53 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-10-20 20:58 . 2012-02-01 03:41 45056 ----a-w- c:\windows\SysWow64\acovcnt.exe
2013-10-20 20:38 . 2012-12-25 18:36 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-20 20:38 . 2012-12-25 18:36 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-08 03:00 . 2013-03-12 23:04 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-20 20:47 44032 ----a-w- c:\windows\apppatch\acwow64.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ASUSPRP"="c:\program files (x86)\ASUS\APRP\APRP.EXE" [2011-10-18 3331312]
"ASUSWebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe" [2011-07-29 737104]
"SonicMasterTray"="c:\program files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe" [2010-07-10 984400]
"ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2011-07-21 5716608]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-10-07 170624]
"HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2011-10-19 2319536]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
.
c:\users\Rachael\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files (x86)\ERUNT\AUTOBACK.EXE %SystemRoot%\ERDNT\AutoBackup\#Date# /noconfirmdelete /noprogresswindow [2005-10-20 38912]
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe /start [2011-10-17 549040]
FancyStart daemon.lnk - c:\windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe -d [2012-1-31 12862]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys;c:\windows\SYSNATIVE\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe;c:\windows\SYSNATIVE\FBAgent.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [x]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
S3 asmthub3;ASMedia USB3 Hub Service;c:\windows\system32\DRIVERS\asmthub3.sys;c:\windows\SYSNATIVE\DRIVERS\asmthub3.sys [x]
S3 asmtxhci;ASMEDIA XHCI Service;c:\windows\system32\DRIVERS\asmtxhci.sys;c:\windows\SYSNATIVE\DRIVERS\asmtxhci.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - ASWMBR
*Deregistered* - aswMBR
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-20 20:49 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-25 20:38]
.
2013-11-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-20 03:12]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-20 03:12]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-28 167704]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-28 392472]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-28 416024]
"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2011-03-21 361984]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://accounts.google.com/ServiceLogin?continue=http%3A%2F%2Fwww.google.com%2Fig&followup=http%3A%2F%2Fwww.google.com%2Fig&service=ig&passive=true&cd=US&hl=en&nui=1&ltmpl=default
mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mLocal Page = c:\windows\SysWOW64\blank.htm
Trusted Zone: starstable.com
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{D8278076-BC68-4484-9233-6E7F1628B56C} - (no file)
URLSearchHooks-{3bbd3c14-4c16-4989-8366-95bc9179779d} - (no file)
BHO-{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} - c:\users\Rachael\AppData\Local\SySaver\temp.dat
Toolbar-Locked - (no file)
Wow6432Node-HKU-Default-Run-SearchProtect - \SearchProtect\bin\cltmng.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
WebBrowser-{3BBD3C14-4C16-4989-8366-95BC9179779D} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
HKLM-Run-SynAsusAcpi - c:\program files (x86)\Synaptics\SynTP\SynAsusAcpi.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:fa,97,a0,db,de,7d,ce,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,16,05,97,da,e3,23,54,43,b5,83,e3,\
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,7f,94,b1,be,10,83,3f,4f,be,0a,c1,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,7f,94,b1,be,10,83,3f,4f,be,0a,c1,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-11-03 10:27:22
ComboFix-quarantined-files.txt 2013-11-03 15:27
.
Pre-Run: 236,751,708,160 bytes free
Post-Run: 237,635,543,040 bytes free
.
- - End Of File - - 17295F3CFEFB55D82F783C98743F20E0

OCD

2013-11-03, 19:19

Hi Sonnygertrude,

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) ComboFix Script

Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Open notepad and copy/paste the text in the code-box below into it:

KillAll::

DDS::
uDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
uURLSearchHooks: {D8278076-BC68-4484-9233-6E7F1628B56C} - <orphaned>
uURLSearchHooks: {3bbd3c14-4c16-4989-8366-95bc9179779d} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: SySaver: {2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3} -
x64-mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
x64-mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT

Trusted Zone: starstable.com

ClearJavaCache::

Save this as CFScript.txt, in the same location as ComboFix.exe

http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif

Referring to the picture above, drag CFScript into ComboFix.exe

When finished, please post the C:\ComboFix.txt for further review.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye2_zpse2245433.png.html) Reset Homepage in Browsers

Reset Homepage in Internet Explorer

Open Internet Explorer >Tools >Internet Option >General.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/InternetExplorerResetHomepage_zpsf28d6726.jpg (http://s1269.photobucket.com/user/OCD-WTT/media/InternetExplorerResetHomepage_zpsf28d6726.jpg.html)

You have two options:

One is to set homepage as a blank page.
The other is to set a certain website as the homepage. ( www.google.com )
Then click OK to save the change.
=========================

Reset Firefox Homepage

Click on the Firefox drop down arrow in the upper left corner of your browser.
Select Options, the select Options again.
On the General tab, locate the Home Page field.
Enter the URL you would like to use as your home page (ie: http://www.google.com ), or select the Restore to Default button.
Click OK
=========================

Reset / Change Homepage in Chrome

Click the Chrome menu http://i1269.photobucket.com/albums/jj590/OCD-WTT/chromebrowsertoolbar.png on the browser toolbar.
Select Settings.

Add the home button to the browser toolbar
Home page button is off by default. Select the "Show Home button" checkbox in the "Appearance" section to show it on the browser toolbar.
Set your home page
When the "Show Home button" checkbox is selected, a web address appears below it. This is the address you will want to change. (hxxp://start.qone8.com)
Click Change to enter a link (i.e. http://www.google.com (http://www.google.com)). You can also choose the New Tab page as your home page.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Reboot

=========================

In your next post please provide the following:

ComboFix.txt
Browser status

Sonnygertrude

2013-11-04, 01:08

Hello again,

After running combofix and resetting my browsers to use Google as the home page, I rebooted the computer. I experienced a couple of error messages that indicated that the registry could not run "ERUNT" and then I had to skip the remaining execution. Lastly, when I opened my windows internet explorer, Qone8 is backas my default home page. Apparently I still have junk in my registry or startup. Anyway, here is the Combifix log. Thank you:

ComboFix 13-11-03.02 - Rachael 11/03/2013 18:45:00.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5921.4288 [GMT -5:00]
Running from: c:\users\Rachael\Desktop\ComboFix.exe
Command switches used :: c:\users\Rachael\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Spybot - Search and Destroy *Disabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-10-03 to 2013-11-03 )))))))))))))))))))))))))))))))
.
.
2013-11-03 23:49 . 2013-11-03 23:49 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-11-03 16:20 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{16B2C378-FBAB-4C7F-8EA3-4466F70CECA3}\mpengine.dll
2013-11-03 15:40 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-10-21 00:59 . 2013-11-03 15:19 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2013-10-21 00:59 . 2013-11-03 23:49 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy 2
2013-10-21 00:46 . 2013-10-21 00:46 -------- d-----w- c:\program files (x86)\ERUNT
2013-10-20 20:47 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-20 20:46 . 2013-07-20 10:33 102608 ----a-w- c:\windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46 . 2013-07-20 10:33 124112 ----a-w- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46 . 2013-08-01 12:09 983488 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-10-20 20:46 . 2013-08-28 01:12 461312 ----a-w- c:\windows\system32\scavengeui.dll
2013-10-20 20:43 . 2013-10-20 20:41 965000 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{E80B8E40-750A-42DB-8707-1E340D4D5720}\gapaengine.dll
2013-10-20 20:43 . 2013-10-20 20:43 -------- d-----w- C:\SearchProtect
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-10-21 00:04 . 2013-01-13 18:53 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-10-20 20:58 . 2012-02-01 03:41 45056 ----a-w- c:\windows\SysWow64\acovcnt.exe
2013-10-20 20:38 . 2012-12-25 18:36 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-20 20:38 . 2012-12-25 18:36 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-09-08 03:00 . 2013-03-12 23:04 965008 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2013-08-29 01:48 . 2013-10-20 20:47 44032 ----a-w- c:\windows\apppatch\acwow64.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}]
c:\users\Rachael\AppData\Local\SySaver\temp.dat [BU]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ASUSPRP"="c:\program files (x86)\ASUS\APRP\APRP.EXE" [2011-10-18 3331312]
"ASUSWebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe" [2011-07-29 737104]
"SonicMasterTray"="c:\program files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe" [2010-07-10 984400]
"ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2011-07-21 5716608]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-10-07 170624]
"HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2011-10-19 2319536]
"BrMfcWnd"="c:\program files (x86)\Brother\Brmfcmon\BrMfcWnd.exe" [2009-05-26 1159168]
"ControlCenter3"="c:\program files (x86)\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
.
c:\users\Rachael\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files (x86)\ERUNT\AUTOBACK.EXE %SystemRoot%\ERDNT\AutoBackup\#Date# /noconfirmdelete /noprogresswindow [2005-10-20 38912]
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe /start [2011-10-17 549040]
FancyStart daemon.lnk - c:\windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe -d [2012-1-31 12862]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean64.exe
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys;c:\windows\SYSNATIVE\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys;c:\windows\SYSNATIVE\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe;c:\windows\SYSNATIVE\FBAgent.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
S3 asmthub3;ASMedia USB3 Hub Service;c:\windows\system32\DRIVERS\asmthub3.sys;c:\windows\SYSNATIVE\DRIVERS\asmthub3.sys [x]
S3 asmtxhci;ASMEDIA XHCI Service;c:\windows\system32\DRIVERS\asmtxhci.sys;c:\windows\SYSNATIVE\DRIVERS\asmtxhci.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys;c:\windows\SYSNATIVE\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys;c:\windows\SYSNATIVE\DRIVERS\L1C62x64.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys;c:\windows\SYSNATIVE\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-20 20:49 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-11-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-25 20:38]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-20 03:12]
.
2013-11-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-01-20 03:12]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2011-05-25 07:09 227840 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-28 167704]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-28 392472]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-28 416024]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SynAsusAcpi"="c:\program files (x86)\Synaptics\SynTP\SynAsusAcpi.exe" [BU]
"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2011-03-21 361984]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-01-18 2188904]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-08-12 1356240]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = https://accounts.google.com/ServiceLogin?continue=http%3A%2F%2Fwww.google.com%2Fig&followup=http%3A%2F%2Fwww.google.com%2Fig&service=ig&passive=true&cd=US&hl=en&nui=1&ltmpl=default
mDefault_Page_URL = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mStart Page = hxxp://start.qone8.com/?type=hp&ts=1380487622&from=air&uid=TOSHIBAXMK7559GSXP_128LT2KCTXX128LT2KCT
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"=hex:51,66,7a,6c,4c,1d,38,12,df,c1,0b,
27,57,07,ba,54,e4,0e,43,d0,22,fb,89,5b
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AA58ED58-01DD-4D91-8333-CF10577473F7}"=hex:51,66,7a,6c,4c,1d,38,12,36,ee,4b,
ae,ef,4f,ff,08,fc,25,8c,50,52,2a,37,e3
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:fa,97,a0,db,de,7d,ce,01
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (LocalSystem)
"6256FFB019F8FDFBD36745B06F4540E9AEAF222A25"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,16,05,97,da,e3,23,54,43,b5,83,e3,\
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,7f,94,b1,be,10,83,3f,4f,be,0a,c1,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,7f,94,b1,be,10,83,3f,4f,be,0a,c1,\
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_117_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_117.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
c:\program files (x86)\ASUS\Splendid\ACMON.exe
c:\program files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
c:\program files (x86)\ASUS\FaceLogon\sensorsrv.exe
c:\program files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
c:\windows\SysWOW64\ACEngSvr.exe
c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2013-11-03 18:54:16 - machine was rebooted
ComboFix-quarantined-files.txt 2013-11-03 23:54
ComboFix2.txt 2013-11-03 15:27
.
Pre-Run: 237,885,181,952 bytes free
Post-Run: 237,861,810,176 bytes free
.
- - End Of File - - E681DA9D3EA0D756027AFDD3D6BD6EE3

OCD

2013-11-04, 01:42

Hi Sonnygertrude,

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) AdwCleaner v3: Scan & Clean (http://www.bleepingcomputer.com/download/adwcleaner/)

Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...
Click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a log file report (AdwCleaner[S0].txt) will open automatically.
Copy and paste the contents of that log file in your next reply.
A copy of that log file will also be saved in the C:\AdwCleaner folder.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Junkware Removal Tool

Download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.

Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

Shut down your protection software now to avoid potential conflicts.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye2_zpse2245433.png.html) Reset Homepage in Browsers

Reset Homepage in Internet Explorer

Open Internet Explorer >Tools >Internet Option >General.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/InternetExplorerResetHomepage_zpsf28d6726.jpg (http://s1269.photobucket.com/user/OCD-WTT/media/InternetExplorerResetHomepage_zpsf28d6726.jpg.html)

You have two options:

One is to set homepage as a blank page.
The other is to set a certain website as the homepage. ( www.google.com )
Then click OK to save the change.
=========================

Reset Firefox Homepage

Click on the Firefox drop down arrow in the upper left corner of your browser.
Select Options, the select Options again.
On the General tab, locate the Home Page field.
Enter the URL you would like to use as your home page (ie: http://www.google.com ), or select the Restore to Default button.
Click OK
=========================

Reset / Change Homepage in Chrome

Click the Chrome menu http://i1269.photobucket.com/albums/jj590/OCD-WTT/chromebrowsertoolbar.png on the browser toolbar.
Select Settings.

Add the home button to the browser toolbar
Home page button is off by default. Select the "Show Home button" checkbox in the "Appearance" section to show it on the browser toolbar.
Set your home page
When the "Show Home button" checkbox is selected, a web address appears below it. This is the address you will want to change. (hxxp://www.Qone8.com)
Click Change to enter a link (i.e. http://www.google.com (http://www.google.com)). You can also choose the New Tab page as your home page.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Reboot

=========================

In your next post please provide the following:

AdwCleaner[S0].txt
JRT.txt
Homepage update

Sonnygertrude

2013-11-04, 03:17

OK, I ran AdwareCleaner and Junware removal tool. I reset my browser home page to Google in Wndows Internet Explorer and Google Chrome and rebooted. When it came back, Windows Internet Explorer came up with Google as the default (hooray). However, Google Chrome started crashing upon startup. I never use Chrome so I uninstalled it. Here are the logs:

# AdwCleaner v3.011 - Report created 03/11/2013 at 20:51:52
# Updated 03/11/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Rachael - RACHAEL-PC
# Running from : C:\Users\Rachael\Desktop\Spyware\Adaware\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Searchprotect
Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\eSafe
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Users\Rachael\AppData\Local\apn
Folder Deleted : C:\Users\Rachael\AppData\Local\Conduit
Folder Deleted : C:\Users\Rachael\AppData\Local\Deals Plugin Extension
Folder Deleted : C:\Users\Rachael\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Rachael\AppData\LocalLow\PriceGong
Folder Deleted : C:\Users\Rachael\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Extensions\ifohbjbgfchkkfhphahclmkpgejiplfo
Folder Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Extensions\kldbiondcoemmofebkcgcnbigliglcnl
File Deleted : C:\Windows\System32\roboot64.exe
File Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_igdhbblpcellaljokkpfhcjlagemhgjl_0.localstorage
File Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Deleted : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal

***** [ Shortcuts ] *****

Shortcut Disinfected : C:\Users\Rachael\Desktop\Internet Explorer (64-bit).lnk
Shortcut Disinfected : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories\System Tools\Internet Explorer (No Add-ons).lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Google Chrome.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Internet Explorer.lnk
Shortcut Disinfected : C:\Users\Rachael\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu\Internet Explorer (64-bit).lnk

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ifohbjbgfchkkfhphahclmkpgejiplfo
Key Deleted : HKCU\Software\Google\Chrome\Extensions\kldbiondcoemmofebkcgcnbigliglcnl
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kldbiondcoemmofebkcgcnbigliglcnl
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Iminent_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\systweakasp_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WsysSvc
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3201318
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3298570
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2C4BA31C-0C15-11E2-90C7-9BFCBEB168B3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{33BB0A4E-99AF-4226-BDF6-49120163DE86}
Key Deleted : HKCU\Software\Iminent
Key Deleted : HKCU\Software\InstalledThirdPartyPrograms
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\smartbar
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\Software\qone8Software
Key Deleted : HKLM\Software\systweak
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Key Deleted : [x64] HKLM\SOFTWARE\DomaIQ
Key Deleted : [x64] HKLM\SOFTWARE\InstalledThirdPartyPrograms

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16720

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Default_Page_URL]
Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [Start Page]

-\\ Google Chrome v30.0.1599.101

[ File : C:\Users\Rachael\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [16507 octets] - [03/11/2013 20:50:49]
AdwCleaner[S0].txt - [15299 octets] - [03/11/2013 20:51:52]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [15360 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.7 (10.15.2013:3)
OS: Windows 7 Home Premium x64
Ran by Rachael on Sun 11/03/2013 at 20:57:30.76
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110211181106}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\deals plugin extension-bg_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\deals plugin extension-bg_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Deals Plugin Extension-InternalInstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Deals Plugin Extension-InternalInstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Deals Plugin Extension_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Deals Plugin Extension_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110211181106}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\deals plugin extension-bg_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\deals plugin extension-bg_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Deals Plugin Extension-InternalInstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Deals Plugin Extension-InternalInstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Deals Plugin Extension_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Deals Plugin Extension_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{5002479F-DF3F-4737-A2C5-9B72C9636703}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{99A7DF9C-32D3-43AA-B32E-81F2E7E1D858}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\Rachael\appdata\local\cre"
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{1B848CA3-093A-4D8D-BF81-C73C53C604FC}
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{1E8881DE-B0B8-40EB-B4D5-D10ECE156C56}
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{8EC473FF-B42B-4026-85BC-877245338303}
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{E07945BA-5C03-4BB2-B5FC-1160D9E4AE86}
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{EB4C25A7-9AAA-4CAD-AAF6-49AB1A8E8915}
Successfully deleted: [Empty Folder] C:\Users\Rachael\appdata\local\{FD639C94-40FB-400A-AA62-EF49862B4B3A}

~~~ Chrome

Successfully deleted: [Folder] C:\Users\Rachael\appdata\local\Google\Chrome\User Data\Default\Extensions\ifohbjbgfchkkfhphahclmkpgejiplfo
Successfully deleted: [Folder] C:\Users\Rachael\appdata\local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/03/2013 at 21:02:31.92
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OCD

2013-11-04, 03:30

Hi Sonnygertrude,

Re-run DDS and post a new log

=========================

In your next post please provide the following:

DDS log
How is the computer running?

Sonnygertrude

2013-11-04, 04:03

Here is a new DDS Log. I did NOT zip up the other TXT file created by DDS. If that is required let me know and I will provide it.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16720
Run by Rachael at 21:59:55 on 2013-11-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5921.4418 [GMT -5:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Google\Update\1.3.21.165\GoogleCrashHandler64.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\AsScrPro.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
mDefault_Page_URL = hxxp://www.google.com
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
mRun: [ASUSPRP] "C:\Program Files (x86)\ASUS\APRP\APRP.EXE"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe /S
mRun: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
mRun: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
StartupFolder: C:\Users\Rachael\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
StartupFolder: C:\Users\Rachael\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}\_77B5857C27147149171BE7.exe
uPolicies-Explorer: NoDriveAutoRun = dword:0
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{818564F6-EB05-420E-94DB-B98DA29718BE} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{818564F6-EB05-420E-94DB-B98DA29718BE}\1424245495 : DHCPNameServer = 208.67.222.222 208.67.220.220
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SynAsusAcpi] C:\Program Files (x86)\Synaptics\SynTP\SynAsusAcpi.exe
x64-Run: [AmIcoSinglun64] C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /SF3
x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-6-18 247216]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-9-7 17536]
R2 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2012-1-31 379520]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-1-31 2656280]
R3 asmthub3;ASMedia USB3 Hub Service;C:\Windows\System32\drivers\asmthub3.sys [2011-10-3 129512]
R3 asmtxhci;ASMEDIA XHCI Service;C:\Windows\System32\drivers\asmtxhci.sys [2011-10-3 394728]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-20 317440]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\System32\drivers\L1C62x64.sys [2011-12-20 169584]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-10-17 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-8-30 139616]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-8-12 366600]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-10 56832]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-2-18 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2011-2-18 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-12-27 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-11-04 01:57:27 -------- d-----w- C:\Windows\ERUNT
2013-11-04 01:50:47 -------- d-----w- C:\AdwCleaner
2013-11-03 23:50:29 -------- d-----w- C:\$RECYCLE.BIN
2013-11-03 16:20:21 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{16B2C378-FBAB-4C7F-8EA3-4466F70CECA3}\mpengine.dll
2013-11-03 15:40:27 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-11-03 15:19:44 98816 ----a-w- C:\Windows\sed.exe
2013-11-03 15:19:44 256000 ----a-w- C:\Windows\PEV.exe
2013-11-03 15:19:44 208896 ----a-w- C:\Windows\MBR.exe
2013-10-21 00:59:48 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy
2013-10-21 00:59:39 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2
2013-10-20 20:47:24 633856 ----a-w- C:\Windows\System32\comctl32.dll
2013-10-20 20:46:56 124112 ----a-w- C:\Windows\System32\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46:56 102608 ----a-w- C:\Windows\SysWow64\PresentationCFFRasterizerNative_v0300.dll
2013-10-20 20:46:55 983488 ----a-w- C:\Windows\System32\drivers\dxgkrnl.sys
2013-10-20 20:46:53 461312 ----a-w- C:\Windows\System32\scavengeui.dll
2013-10-20 20:43:25 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E80B8E40-750A-42DB-8707-1E340D4D5720}\gapaengine.dll
.
==================== Find3M ====================
.
2013-11-04 01:54:05 45056 ----a-w- C:\Windows\SysWow64\acovcnt.exe
2013-10-20 20:38:20 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-20 20:38:20 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-09-22 23:28:06 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-09-22 23:27:49 2876928 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-09-22 23:27:48 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2013-09-22 23:27:48 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2013-09-22 22:55:10 2241024 ----a-w- C:\Windows\System32\wininet.dll
2013-09-22 22:54:51 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2013-09-22 22:54:50 67072 ----a-w- C:\Windows\System32\iesetup.dll
2013-09-22 22:54:50 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2013-09-21 03:38:39 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2013-09-21 03:30:24 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-09-21 02:48:36 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2013-09-21 02:39:47 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-09-14 01:10:19 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll
2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll
2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll
2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll
2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll
2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll
2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll
2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll
2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe
2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 22:00:09.48 ===============

OCD

2013-11-04, 04:23

Hi Sonnygertrude,

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Malwarebytes' Anti-Malware

Locate Malwarebytes' Anti-Malware (it should be on your desktop).
If not, download it here (http://www.malwarebytes.org/mbam-download.php)

Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

Once the program has loaded, select the Update tab to get the latest updates before performing the scan.
Select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) ESET Online Scanner

*Note:

It is recommended to disable on-board antivirus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your anti-spyware programs.

** You need to run your browser with Administrator Rights, to do so right click your browsers short cut and select "Run as Administrator".

= = = = = = = = = = = = = = = = = = = =

Go here to run ESET Online Scanner (http://www.eset.eu/online-scanner)

(Note: You can use Internet Explorer or FireFox for this scan. If you use FireFox you will be asked to install an additional component. Please allow this.)

Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Disable your Antivirus software. You can usually do this with its Notification Tray icon near the clock
Click Start
Make sure that the option "Remove found threats" is Unchecked, and the option "Scan unwanted applications" is Checked.
Click Scan.
Wait for the scan to finish.
When the scan completes, click List of found threats
click Export to Text file and save the file to your desktop using a unique name, such as ESETScan.
Include the contents of this report in your next reply

Note - when ESET doesn't find any threats, no report will be created.
Push the back button.
Push Finish
Re-enable your Antivirus software.

=========================

In your next post please provide the following:

MBAM log
ESET's log.txt
How's the computer running, any symptoms?

Sonnygertrude

2013-11-05, 00:34

Hi. Here is the MalwareBytes scan results attached. ESET found no threats and created no log.
My computer is running great, than you very much!

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.11.04.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Rachael :: RACHAEL-PC [administrator]

Protection: Enabled

11/4/2013 7:46:44 AM
mbam-log-2013-11-04 (07-46-44).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204204
Time elapsed: 3 minute(s),

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

OCD

2013-11-05, 01:27

Hi Sonnygertrude,

Your log appears to be clean. :bigthumb:
We have a few items to take care of before we get to the All Clean Speech.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Uninstall Combofix

The following will implement important cleanup procedures as well as reset System Restore points:

Click on the Start button http://i1269.photobucket.com/albums/jj590/OCD-WTT/start.jpg (http://s1269.photobucket.com/user/OCD-WTT/media/start.jpg.html) and then in the Search field enter combofix /uninstall, as shown in the image below with the blue arrow.
Please note that there is a space between combofix and /uninstall.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/CFwindows-7-start-menu_zps188282d2.jpg (http://s1269.photobucket.com/user/OCD-WTT/media/CFwindows-7-start-menu_zps188282d2.jpg.html)

Once you have typed this in, press Enter on your keyboard. A Open File security warning will appear asking if you are sure you want to run ComboFix. Please click on the Run button to start the program.

ComboFix will now uninstall itself from your computer and remove any backups and quarantined files. When it has finished you will be greeted by a dialog box stating that ComboFix has been uninstalled.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Removing/Uninstalling AdwCleaner:

Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

Click on the Uninstall button.
Click Yes when asked are you sure you want to uninstall.
Both AdwCleaner.exe, its folder and all logs will be removed.

=========================

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) You can now delete any tools and/or logs remaining on your desktop.

=========================

With the above items taken care of let's move on to the All Clean part of the process.

The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Impliment what you need.

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:

From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

NoScript (https://addons.mozilla.org/en-US/firefox/addon/noscript/?src=ss)
AdBlockPlus (https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/)

Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

Free Anti-Virus

Avast Free Antivirus (http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html)
Avira Free Antivirus 2013 (http://download.cnet.com/Avira-Free-Antivirus-2013/3000-2239_4-10322935.html)
PC Tools AntiVirus Free (http://download.cnet.com/PC-Tools-AntiVirus-Free/3000-2239_4-10625067.html)
Ad-Aware Free Antivirus + (http://download.cnet.com/Ad-Aware-Free-Antivirus/3000-8022_4-10045910.html)

Free Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here (http://www.bleepingcomputer.com/forums/tutorial60.html).

Online Armor Free (http://download.cnet.com/Online-Armor-Free/3000-10435_4-10426782.html)
Agnitum Outpost Firewall Free (http://download.cnet.com/Agnitum-Outpost-Firewall-Free/3000-10435_4-10913746.html)
Comodo Firewall (http://download.cnet.com/Comodo-Firewall/3000-10435_4-75181464.html)

Make sure you keep your Windows OS current. Windows XP users can visit Windows update (http://v4.windowsupdate.microsoft.com/en/default.asp) regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

Consider a custom hosts file such as MVPS HOSTS (http://www.mvps.org/winhelp2002/hosts.htm). This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002 (http://www.mvps.org/winhelp2002/hosts.htm)
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

WOT (http://www.mywot.com/) (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place? (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

Sonnygertrude

2013-11-05, 03:49

Thank you so much!!!

OCD

2013-11-05, 03:52

Hi Sonnygertrude,

You're very welcome. Glad I was able to help. :bigthumb: Have a great day.

Since this issue appears to be resolved ... this Topic will be closed.