Unable to remove threats [Archive] - Safer-Networking Forums

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Stokkers

2014-02-12, 16:23

Hi all

Just run S&D and it's come back with the following error message after selecting to remove the files:

Unexpected error in fixing problems.
(Cannot create file: "C:\Windows\winnit.ini". Access is denied)

I've been looking around and cannot find anything. Can anyone help out out.

Device is Toshiba Satellite C668, Windows 7 64bit

Thanks.

tashi

2014-02-12, 16:58

Stokkers

2014-02-12, 20:41

Hello Stokkers,

Did you elevate Spybot's permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8? (http://forums.spybot.info/showthread.php?t=55946)

Best regards, :)
h Hi Tashi

I've always opened S&D with Administrators Rights. I read somewhere that running AVG could cause problems, so I disabled it and ran S&D again. I also cleaned up the registry. I then ran S&D again and the list of problems was reduced to one problem -Win.32.Downloader.gen, I just cannot find it anywhere

Stokkers

2014-02-12, 20:58

Hello Stokkers,

Did you elevate Spybot's permissions? How can I get administrator rights under Windows Vista / Windows 7 / Windows 8? (http://forums.spybot.info/showthread.php?t=55946)

Best regards, :)

Hi Tashi

Thanks for your reply. I've always opened S&D with Administrators Permission, but I did read some where that if I use AVG, then I should disable it whilst I use S&D. I also did another clear out on the Registry, which I did. I then ran S&D again and the amount of problems I had on the original sweep, was reduced to one. This one, Win.32Dowmloader.gen, I still couldn't remove and I could not find it on my lappy. I doubt if I shall be bothering about it tonight, as Liverpool are playing Fulham in the EPL and I need my lappy for that. LOL :)

tashi

2014-02-13, 02:06

Hi Stokkers,

I doubt if I shall be bothering about it tonight, as Liverpool are playing Fulham in the EPL and I need my lappy for that. LOL :)

:laugh:

If you'd like someone to take a look at the system you could start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise when available.

If you decide to do that see that forum's FAQ which also includes instructions in post #2 on how to provide DDS and aswMBR logs, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Cheers.