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Andre38
2014-04-01, 09:51
Hello,

I'm french and I don't write well english; scuse me!

My computer has got i.txtsrwing.info and "Spybot" cannot remove it.
This open new windows for advertising ans it's very unpleasant.
Can you help me?

Juliet
2014-04-01, 18:40
Please back up your registry!


Download ERUNT (http://www.larshederer.homepage.t-online.de/erunt/index.htm) The Emergency Recovery Utility NT Registry Backup and Restore for Windows NT/2000/2003/XP/Vista

NOTE: Installing ERUNT may also install the "registry optimization tool" "NTREGOPT" by default. Please do NOT run NTREGOPT.



Save ERUNT to your desktop. Run and install this program.
In the box that opens ONLY choose "System registry"
Click OK.
Click save and then go to File > Exit.

This is so the registry can be restored to this point if we need it.

If you cannot use ERUNT or it doesn't support your operating system please let us know in your first post which should include the DDS and aswMBR logs so the responder can link you to a different backup utility. :)

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Instruction for producing the DDS and aswMBR logs


DDS Log

Download to your desktop DDS from one of the links below:

Link 1 (http://download.bleepingcomputer.com/sUBs/dds.scr)
Link 2 (http://download.bleepingcomputer.com/sUBs/dds.com)


Double click the tool to run it.
If a black Screen opens, just read the contents and do nothing.
When the tool finishes, it will open 2 reports, DDS.txt and attach.txt
Copy/Paste the contents of 'DDS.txt' into your post. Please do not use code wrap.

'attach.txt' should be zipped using Windows native zip utility and attached to your post. Compress and uncompress files (zip files) (http://windows.microsoft.com/en-us/windows-vista/Compress-and-uncompress-files-zip-files)



aswMBR Log

Important! Please do not perform any fix options offered in aswMBR

Please download aswMBR (http://public.avast.com/%7Egmerek/aswMBR.exe) to your desktop.



Double click the aswMBR icon to run it.
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the Save Log button, save the logfile to your desktop and post its contents in your reply with the DDS logs.




If the infection prevents you from obtaining logs please start a topic and make note of the situation, provide details of the computer's current symptoms and wait for a response.
Do not post other logs or use "code wrap" unless requested in that format. :)


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Then please start a new topic in this forum and wait for assistance.
http://forums.spybot.info/forumdisplay.php?22-Malware-Removal

Juliet
2014-04-21, 14:58
Due to the lack of feedback this Topic is closed.