RRTchou
2014-04-07, 04:58
Noticed odd behavior after installing Spybot pro with full or partial live protection: right click on drive letter in Windows Explorer and it will not respond, then display Windows Explorer stop working, and then it will restart. If run Computer Management, a notice will pop up saying "Add in snap-in to console" before management console open. After that Windows Explorer behaves normally. OS is Windows 7, Spybot Pro + Antivirus version 2.2.21.0.
Event Viewer message:
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-04-07T01:14:35.000000000Z
EventRecordID 25605
Channel Application
Computer TTF4_W7
Security
- EventData
Explorer.EXE
6.1.7601.17567
4d672ee4
SHELL32.dll
6.1.7601.18222
51f1ddfa
c0000005
000000000005055a
d20
01cf51fe8dd63ea9
C:\Windows\Explorer.EXE
C:\Windows\system32\SHELL32.dll
fb126818-bdf1-11e3-985f-003070000001
Any idea what is causing this snap-in problem with Computer Management and Windows Explorer?
Thanks.
Event Viewer message:
+ System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-04-07T01:14:35.000000000Z
EventRecordID 25605
Channel Application
Computer TTF4_W7
Security
- EventData
Explorer.EXE
6.1.7601.17567
4d672ee4
SHELL32.dll
6.1.7601.18222
51f1ddfa
c0000005
000000000005055a
d20
01cf51fe8dd63ea9
C:\Windows\Explorer.EXE
C:\Windows\system32\SHELL32.dll
fb126818-bdf1-11e3-985f-003070000001
Any idea what is causing this snap-in problem with Computer Management and Windows Explorer?
Thanks.