I've done everything I can think of to get rid of this program that my son downloaded...it keeps trying to install itself, it's no longer in the add/remove programs and when I search for it nothing comes up yet it keeps coming with a pop up that says "Please wait while Windows configures Roxio Creator 2009". I'm not even sure what this program is but it WON'T STOP!!Please help! If this isn't a virus (since it's not showing up in AVG) what is it???
I spent weeks trying to remove spybot search and install. spybot is blocking my skype and Safari program as well as some plugins to play videos on IE and Firefox. The only time I was able to run my computer smoothly is when i was able to remove spybot on safe mod and restart the computer.. but when i restart again I see spybot on the program lists again.. I tried everything to delete this program.. now not even worst virus caused me this much trouble.
Now, I am willing to pay you to remove this from my computer if you can help? we can do a remote access.. I simply can't use the programs I rely on every day.
please HElp
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