View Full Version : Problem with signature update
tarzanno
2014-05-01, 21:06
Hi
I have installed Spybot 2.3 on new computer and I have problem with signature update. This is what occurs:
[00:00.000] [i] Update started...
[00:00.000] [+] Updating Service is active.
[00:00.000] [.] Trying to retrieve update info file from http://updates2.safer-networking.org/spybotsd2.uid...
[00:00.380] [+] Retrieved update info file.
[00:00.820] [.] Info file part done.
[00:00.880]
[00:00.880] [!] Execute: Format '% ' invalid or incompatible with argument
And nothing happens.
I have Windows 7 and just installed EMET. I don't know if this happens before installing Emet.
Help please!
tarzanno
2014-05-03, 13:00
Sorry for bumping the thread, but it really bothers me.
Karolek84
2014-05-03, 22:47
I have the same problem !
d3r371ct
2014-05-16, 01:45
here"s what i'm getting
on the system scan window:
"some database signatures are missing.
signatures are not part of your installation; they are downloaded as part of the update process.
av\Plugins\7zip.xmd
av\Plugins\e_spyw.i00
av\Plugins\e_spyw.i49"
so i go to update, then i get this:
"an error occurred during antivirus updates!
[00:00.000] [i] Update started...
[00:05.668] [+] Installing antivirus signature updates...
[00:06.229] [-] Failed to install Spybot 2 antivirus signatures!
[00:06.230] [-] Failed to install Spybot 2 antivirus signatures!"
tuckernut
2014-05-16, 15:00
I am getting exactly the same thing and it causes SCAN to not be available. Please HELP!
here"s what i'm getting
on the system scan window:
"some database signatures are missing.
signatures are not part of your installation; they are downloaded as part of the update process.
av\Plugins\7zip.xmd
av\Plugins\e_spyw.i00
av\Plugins\e_spyw.i49"
so i go to update, then i get this:
"an error occurred during antivirus updates!
[00:00.000] [i] Update started...
[00:05.668] [+] Installing antivirus signature updates...
[00:06.229] [-] Failed to install Spybot 2 antivirus signatures!
[00:06.230] [-] Failed to install Spybot 2 antivirus signatures!"
Angelty78
2014-05-16, 23:11
I have same problem any ideas?
keighleyboy
2014-05-16, 23:39
I have same problem also
d3r371ct
2014-05-16, 23:58
i sent them some update logs.
once they get back to me i'll repost
bthansen
2014-05-18, 00:47
It's doing the same thing to me. Tried everything I could think of, firewall and anti virus, as administrator... no joy.
Hello all,
I have this problem also. Here is a workaround that worked for me:
1. With the computer on and you logged in, physically unplug it from your power strip. Count to 5 and re-plug it in.
2. Turn on computer, you should get the 'Windows did not shut down properly" screen
3. Select "Safe Mode with Networking". The computer will boot in basic mode, about 1024x 768 resolution.
4. Launch your Spybot and press on to Update
5. The antivirus files will now install !!!!
6. (Optional) I chose to do my full scan immediately. It took about an hour, but seemed to work. This may be fastest as many processes are not loaded in the safe mode.
Not exactly a fun way to do it, but it did the job. Good luck to all.
behringer
2014-05-18, 09:54
Mine hasn’t been updated since May 3 - the sound of silence from the Team is deafening.
davindo91
2014-05-18, 13:10
So many of us have this problem and not a peep from Spybot while we are all at risk of getting viruses. Total crap.
d3r371ct
2014-05-19, 16:31
they sent me this this morning:
We are presently experiencing problems with the updater facility of Spybot +AV.
Our technicians are hoping to have the problem fixed by end of business today.