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View Full Version : help! my computer keeps turning off and re booting while using Facebook



sbcgirl
2014-07-06, 20:54
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17126
Run by Ellen at 13:21:26 on 2014-07-06
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3976.1989 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\Hpservice.exe
C:\windows\system32\vcsFPService.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\WLANExt.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
C:\windows\System32\svchost.exe -k HPZ12
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
C:\windows\system32\wbem\unsecapp.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\windows\system32\svchost.exe -k HPService
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\windows\system32\svchost.exe -k bthsvcs
C:\windows\System32\WUDFHost.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\windows\system32\RunDll32.exe
C:\windows\system32\RunDll32.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSdkHelperx64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpConnectionManager.exe
C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
C:\windows\system32\igfxext.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
BHO: File Sanitizer for HP ProtectTools: {3134413B-49B4-425C-98A5-893C1F195601} - c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: HP Smart Print Helper: {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Spybot-S&D Cleaning] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe" /autoclean
uRun: [Google+ Auto Backup] "C:\Users\Ellen\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe" /autostart
uRunOnce: [Application Restart #2] C:\Program Files (x86)\Google\Chrome\Application\chrome.exe --flag-switches-begin --flag-switches-end --restore-last-session -- http://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SellingNext.Filter=All&View=SellingNext&Column=TimeLeft&SubmitAction.SortAscend=x&CurrentPage=MyeBayNextAllSelling&ssPageName=STRK:MESELX:SORTTIMELOW&StoreCatFilter=0&FormatFilter=AllFormat#GoTo315
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
mRun: [QLBController] C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe /start
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [DTRun] c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe
mRun: [File Sanitizer] c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe
mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [SDTray] "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
mExplorerRun: [BtvStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
StartupFolder: C:\Users\Ellen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\windows\System32\RunDll32.exe
StartupFolder: C:\Users\Ellen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~2.LNK - C:\windows\System32\RunDll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
IE: Add to Evernote 4.0 - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: Add to Google Photos Screensa&ver - C:\windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\LaunchEspresso.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com//activex/ractrl.cab?lmi=1007
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{4ED85D2F-1740-4984-A16C-6C627EFDF75A} : DHCPNameServer = 192.168.1.254
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Notify: DeviceNP - DeviceNP.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages = DPPassFilter scecli
mASetup: {438363A8-F486-4C37-834C-4955773CB3D3} - msiexec /fu {438363A8-F486-4C37-834C-4955773CB3D3} /qn
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.153\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mWinlogon: Userinit = C:\windows\System32\userinit.exe,C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
x64-BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-BHO: HP Smart Print Helper: {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} -
x64-Run: [IgfxTray] C:\windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\windows\System32\igfxpers.exe
x64-Run: [HPPowerAssistant] C:\Program Files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe 120 C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe /hidden
x64-Run: [MfeEpePcMonitor] "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
x64-Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe"
x64-Run: [WrtMon.exe] C:\windows\System32\spool\drivers\x64\3\WrtMon.exe
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\LaunchEspresso.exe
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel(R) USB 3.0 Host Controller Switch Driver;C:\windows\System32\drivers\iusb3hcs.sys [2013-7-27 20024]
R0 MfeEpeOpal;MfeEpeOpal;C:\windows\System32\drivers\MfeEpeOpal.sys [2013-3-27 91432]
R0 MfeEpePc;MfeEpePc;C:\windows\System32\drivers\MfeEpePc.sys [2013-3-27 158760]
R0 MpFilter;Microsoft Malware Protection Driver;C:\windows\System32\drivers\MpFilter.sys [2014-1-25 268512]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2013-9-25 312448]
R2 HP Power Assistant Service;HP Power Assistant Service;C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [2012-3-14 152992]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
R2 HPFSService;File Sanitizer for HP ProtectTools;C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe [2012-8-7 378488]
R2 hpHotkeyMonitor;hpHotkeyMonitor;C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [2012-9-12 523680]
R2 hpsrv;HP Service;C:\windows\System32\hpservice.exe [2012-9-7 33600]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-16 13592]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-12-10 732160]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2013-5-5 131032]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2013-5-5 165336]
R2 LMIGuardianSvc;LMIGuardianSvc;C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [2013-6-7 376144]
R2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files (x86)\LogMeIn\x64\rainfo.sys [2013-4-30 16056]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\windows\System32\drivers\LMIRfsDriver.sys [2013-7-24 72216]
R2 McAfee Endpoint Encryption Agent;McAfee Endpoint Encryption Agent;C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [2013-3-27 1327104]
R2 NisDrv;Microsoft Network Inspection System;C:\windows\System32\drivers\NisDrvWFP.sys [2013-9-27 133928]
R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2012-4-16 1135752]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [2013-11-6 3921880]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [2013-11-6 1042272]
R2 SDWSCService;Spybot-S&D 2 Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [2013-11-6 171416]
R2 uArcCapture;ArcCapture;C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe [2013-5-5 498352]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2013-5-5 366040]
R2 vcsFPService;Validity VCS Fingerprint Service;C:\windows\System32\vcsFPService.exe [2012-7-19 2714232]
R2 ZAtheros Bt and Wlan Coex Agent;ZAtheros Bt and Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2013-9-25 323584]
R3 ARCVCAM;ARCVCAM, ArcSoft Webcam Sharing Manager Driver;C:\windows\System32\drivers\ArcSoftVCapture.sys [2013-5-5 42816]
R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\windows\System32\drivers\btath_flt.sys [2013-9-25 89800]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE [2014-3-11 247968]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\windows\System32\drivers\btath_a2dp.sys [2013-9-25 338120]
R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\windows\System32\drivers\btath_avdt.sys [2013-9-25 116424]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\windows\System32\drivers\btath_bus.sys [2013-9-25 34384]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\windows\System32\drivers\btath_hcrp.sys [2013-9-25 179432]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\windows\System32\drivers\btath_lwflt.sys [2013-9-25 77464]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\windows\System32\drivers\btath_rcp.sys [2013-9-25 137928]
R3 BtFilter;BtFilter;C:\windows\System32\drivers\btfilter.sys [2013-9-25 590024]
R3 hpCMSrv;HP Connection Manager 4 Service;C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2012-9-5 1420192]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\System32\drivers\IntcDAud.sys [2011-12-6 331264]
R3 iusb3hub;Intel(R) USB 3.0 Hub Driver;C:\windows\System32\drivers\iusb3hub.sys [2013-7-27 358456]
R3 iusb3xhc;Intel(R) USB 3.0 eXtensible Host Controller Driver;C:\windows\System32\drivers\iusb3xhc.sys [2013-7-27 791608]
R3 JMCR;JMCR;C:\windows\System32\drivers\jmcr.sys [2013-11-14 176880]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-3-11 347872]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\System32\drivers\Rt64win7.sys [2013-7-27 708200]
R3 SPUVCbv;SPUVCb Driver Service;C:\windows\System32\drivers\SPUVCBv_x64.sys [2013-5-5 1064184]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE [2014-3-11 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 DAMDrv;DAMDrv;C:\windows\System32\drivers\DAMDrv64.sys [2012-11-9 64832]
S3 dmvsc;dmvsc;C:\windows\System32\drivers\dmvsc.sys [2010-11-20 71168]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;C:\Windows\SysWOW64\flcdlock.exe [2012-11-19 477056]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\windows\System32\ieetwcollector.exe [2014-6-11 111616]
S3 Intel(R) Capability Licensing Service TCP IP Interface;Intel(R) Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2012-12-10 803872]
S3 StorSvc;Storage Service;C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\System32\Wat\WatAdminSvc.exe [2013-7-23 1255736]
S4 PdiService;Portrait Displays SDK Service;C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [2013-5-5 117552]
.
=============== File Associations ===============
.
ShellExec: DigitalTheatre.exe: open="c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTStart.exe" "%1"
.
=============== Created Last 30 ================
.
2014-07-06 17:09:22 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BCC2D1CB-0A08-4A01-BC2B-A87F48E21101}\mpengine.dll
2014-07-05 15:39:32 10779000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-07-04 13:22:40 1031560 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{948CEC08-D519-4DF5-A290-FB3CC791C975}\gapaengine.dll
2014-07-03 02:36:17 -------- d-----w- C:\Users\Ellen\AppData\Local\ElevatedDiagnostics
2014-06-22 16:17:10 -------- d-----w- C:\Users\Ellen\AppData\Local\Adobe
2014-06-11 03:21:03 506368 ----a-w- C:\windows\System32\aepdu.dll
2014-06-11 03:21:02 424448 ----a-w- C:\windows\System32\aeinv.dll
.
==================== Find3M ====================
.
2014-06-22 12:16:22 71344 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-06-22 12:16:22 699056 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2014-06-06 18:01:46 107368 ----a-w- C:\windows\System32\LMIRfsClientNP.dll
2014-06-06 18:01:42 35656 ----a-w- C:\windows\System32\LMIport.dll
2014-06-06 18:01:40 92488 ----a-w- C:\windows\System32\LMIinit.dll
2014-05-30 10:02:37 2724864 ----a-w- C:\windows\System32\mshtml.tlb
2014-05-30 10:02:09 4096 ----a-w- C:\windows\System32\ieetwcollectorres.dll
2014-05-30 09:39:43 548352 ----a-w- C:\windows\System32\vbscript.dll
2014-05-30 09:39:23 66048 ----a-w- C:\windows\System32\iesetup.dll
2014-05-30 09:38:29 48640 ----a-w- C:\windows\System32\ieetwproxystub.dll
2014-05-30 09:21:23 139264 ----a-w- C:\windows\System32\ieUnatt.exe
2014-05-30 09:21:05 111616 ----a-w- C:\windows\System32\ieetwcollector.exe
2014-05-30 09:20:36 752640 ----a-w- C:\windows\System32\jscript9diag.dll
2014-05-30 09:11:24 940032 ----a-w- C:\windows\System32\MsSpellCheckingFacility.exe
2014-05-30 09:08:22 5782528 ----a-w- C:\windows\System32\jscript9.dll
2014-05-30 09:02:39 2724864 ----a-w- C:\windows\SysWow64\mshtml.tlb
2014-05-30 08:55:36 38400 ----a-w- C:\windows\System32\JavaScriptCollectionAgent.dll
2014-05-30 08:44:28 455168 ----a-w- C:\windows\SysWow64\vbscript.dll
2014-05-30 08:43:06 61952 ----a-w- C:\windows\SysWow64\iesetup.dll
2014-05-30 08:42:16 51200 ----a-w- C:\windows\SysWow64\ieetwproxystub.dll
2014-05-30 08:28:33 112128 ----a-w- C:\windows\SysWow64\ieUnatt.exe
2014-05-30 08:27:56 592896 ----a-w- C:\windows\SysWow64\jscript9diag.dll
2014-05-30 08:24:19 1249280 ----a-w- C:\windows\System32\mshtmlmedia.dll
2014-05-30 08:23:22 2040832 ----a-w- C:\windows\System32\inetcpl.cpl
2014-05-30 08:10:46 32256 ----a-w- C:\windows\SysWow64\JavaScriptCollectionAgent.dll
2014-05-30 07:56:56 2266112 ----a-w- C:\windows\System32\wininet.dll
2014-05-30 07:56:50 4244992 ----a-w- C:\windows\SysWow64\jscript9.dll
2014-05-30 07:50:09 1068032 ----a-w- C:\windows\SysWow64\mshtmlmedia.dll
2014-05-30 07:49:38 1964544 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2014-05-30 07:21:10 1790976 ----a-w- C:\windows\SysWow64\wininet.dll
2014-05-14 21:35:56 17352880 ----a-w- C:\windows\SysWow64\FlashPlayerInstaller.exe
2014-04-25 02:34:59 801280 ----a-w- C:\windows\System32\usp10.dll
2014-04-25 02:06:17 626688 ----a-w- C:\windows\SysWow64\usp10.dll
2014-04-15 06:34:10 1070232 ----a-w- C:\windows\SysWow64\MSCOMCTL.OCX
2014-04-12 02:22:05 95680 ----a-w- C:\windows\System32\drivers\ksecdd.sys
2014-04-12 02:22:05 155072 ----a-w- C:\windows\System32\drivers\ksecpkg.sys
2014-04-12 02:19:38 29184 ----a-w- C:\windows\System32\sspisrv.dll
2014-04-12 02:19:38 136192 ----a-w- C:\windows\System32\sspicli.dll
2014-04-12 02:19:37 28160 ----a-w- C:\windows\System32\secur32.dll
2014-04-12 02:19:32 1460736 ----a-w- C:\windows\System32\lsasrv.dll
2014-04-12 02:19:05 31232 ----a-w- C:\windows\System32\lsass.exe
2014-04-12 02:12:06 22016 ----a-w- C:\windows\SysWow64\secur32.dll
2014-04-12 02:10:56 96768 ----a-w- C:\windows\SysWow64\sspicli.dll
.
============= FINISH: 13:22:07.84 ===============
1164911650

shelf life
2014-07-10, 00:44
hi sbcgirl,


help! my computer keeps turning off and re booting while using Facebook

By now you realize that its just a coincidence, right?

sbcgirl
2014-07-11, 00:59
so you don't see anything wrong with my computer then? It has stopped happening.

shelf life
2014-07-11, 04:33
hi,

Thats correct. Logs look ok. Seems more like a hardware issue. Random reboots might be memory, power supply or over heating comes to mind. You can check a setting so that if it happens again hopefully it throws up a BSOD error message rather than just rebooting. The error message might provide some clues. If you want to you can do this:

right click on the My computer icon on the desktop and select properties then advanced system settings, advanced tab and under startup and recovery click the settings button. Under system failure uncheck automatically restart, then click ok.