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BlueBiro
2014-07-19, 19:21
Hi - I'm new to this so please be kind if this is a stupid question. I'm running Windows 7 and have Spybot Home edition 2.4.
When I run the full scan (which takes an hour and a half) it finds the worst malware is Win32.2UrFace.bho. So I click on the
fix all button (all the items are checked) and it looks as though everything is sorted. Except that when I scan again it's still there.

Do I have to do something else ?

Thanks

BlueBiro

tashi
2014-07-19, 20:16
Hello BlueBiro, :welcome:

Did you elevate permissions in Spybot?

How can I get administrator rights under Windows Vista / Windows 7 / Windows 8? (http://forums.spybot.info/showthread.php?55946-How-can-I-get-administrator-rights-under-Windows-Vista-Windows-7-Windows-8)

Best regards.