Cloud Hack?

[Aprilrose]

Hello, My computer has been slowing down recently. I have Avast [the paid version] and while it has found some low level infections, it has found NOTHING in email which makes me wonder if that might be the source of an infection.

I have been watching and studying my registry for a long time. I have found what I believe are many irregularities...too many unknown user accounts. I have over 11,000 songs on my hard drive and Amazon Cloud, which I recently deleted. [the Cloud that is.] I am using a wired Cisco router E-2500, with IPv6 and my wireless adapter disabled. Yet I continue to see references to wireless activity in the registry. I found Cisco Webex in my downloads which I do not recall downloading. I think that my router is being used as an access point.

Also in Management console tasks, I see a constant updating of a Windows Media Center media package compiled and ready for use though I rarely use WMC. Also, despite the fact that I turn off file sharing in Control Panel...it continues to be reset to "Share files. And many other little things too numerous to mention.

Please help. I await your instructions. Many thanks.

[tashi]

Hello Aprilrose,

To request assistance in the malware removal forum please see the FAQ which includes guidelines in post #1 and instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

Regarding the Farbar Log please note:

Do not check
*List BCD
*Drivers MD5
*Shortcut txt

Or your logs will be too long to post.

http://forums.spybot.info/showthread.php?t=288

Once you have the logs please copy paste them into a new topic so a volunteer analyst may advise when available. :)

Best regards.

[Aprilrose]

Regarding my future malware log post....which Spybot log should I post. I have several types stored ....cleaning logs....checks...firewall etc. Pardon my confusion. Thanks

[tashi]

Hello Aprilrose, :greeting:


If Spybot - Search & Destroy has detected items it cannot remove, please produce the top of the log showing the items flagged and the version of Spybot - Search & Destroy.
Please do not attempt to post the entire log as it won't fit into the one post and is not needed unless requested.
http://forums.spybot.info/showthread.php?288-quot-BEFORE-You-POST-quot-(Please-read-this-Procedure-Before-Requesting-Assistance)-Updated&p=1150&viewfull=1#post1150

Or you can leave it out altogether, the other logs will show any issues so I've edited the sticky to make it optional.

Does that help? :)

[Aprilrose]

Thanks for the update.

[tashi]

:bigthumb:

New topic: http://forums.spybot.info/showthread.php?70897-Logs-Posted-as-directed

I'll close this one.