PDA

View Full Version : all replies to any of my hotmail emails go to someone else! PLEASE HELP URGENT!


sbcgirl
2014-09-08, 20:58
I called Microsoft Outlook Hotmail technical support and they said that my computer was already 89% taken over, and if it gets to 100%. someone will have all my passwords, all my PIN numbers. and can rob me blind! THEN they said they can fix it 100% if I just pay them $349!!!!!!!!! OUTRAGEOUS....please help me!

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 07-09-2014 01
Ran by Ellen at 2014-09-08 14:21:47
Running from C:\Users\Ellen\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {641105E6-77ED-3F35-A304-765193BCB75F}
AS: Windows Defender (Disabled - Out of date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Spybot - Search and Destroy (Enabled - Up to date) {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
AS: Microsoft Security Essentials (Enabled - Up to date) {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4660_4680_Help (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 13.2.1 - Hewlett-Packard) Hidden
ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1926.41617 - ABBYY Software House)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.176 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
ArcSoft TotalMedia (HKLM-x32\...\ArcSoft TotalMedia) (Version: 2.0.39.42 - ArcSoft)
ArcSoft TotalMedia (x32 Version: 1.0.61.25 - ArcSoft) Hidden
ArcSoft Webcam Sharing Manager (HKLM-x32\...\{190A7D93-3823-439C-91B9-ADCE3EC2A6A2}) (Version: 2.0.0.39 - ArcSoft)
Belarc Advisor 8.3 (HKLM-x32\...\Belarc Advisor) (Version: 8.3.2.0 - Belarc Inc.)
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
bpd_scan (x32 Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{132D27B8-C656-44BD-8C16-73C54EA8A85F}) (Version: - Microsoft)
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
Device Access Manager for HP ProtectTools (HKLM\...\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 7.1.2.0 - Hewlett-Packard Company)
DeviceDiscovery (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
DocMgr (x32 Version: 140.0.65.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 140.0.100.000 - Hewlett-Packard) Hidden
Drive Encryption For HP ProtectTools (HKLM\...\{27F1E086-5691-4EB8-8BA1-5CBA87D67EB5}) (Version: 7.0.41.36204 - Hewlett-Packard Company)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
Evernote v. 4.6 (HKLM-x32\...\{A23AADDA-3DBF-11E2-A6F2-984BE15F174E}) (Version: 4.6.0.7670 - Evernote Corp.)
Face Recognition for HP ProtectTools (HKLM\...\Face Recognition for HP ProtectTools) (Version: 7.2.1.4548 - Hewlett-Packard Company)
Face Recognition for HP ProtectTools (Version: 7.2.1.4548 - Hewlett-Packard Company) Hidden
Fax (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
File Sanitizer For HP ProtectTools (HKLM-x32\...\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 7.0.2.2 - Hewlett-Packard Company)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 37.0.2062.103 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google+ Auto Backup (HKLM-x32\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
GPBaseService2 (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{6C8684DD-B238-4806-9E93-BDD12CD11998}) (Version: 5.1.12.1 - Hewlett-Packard Company)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Connection Manager (HKLM-x32\...\{5DCA44EB-03F6-44A3-A294-F3E5DE98D7F6}) (Version: 4.4.10.1 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Customer Participation Program 14.0 (HKLM\...\HPExtendedCapabilities) (Version: 14.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Documentation (HKLM-x32\...\{A351CC1B-C92C-4F37-8109-9F6D33ACF5EF}) (Version: 1.1.1.0 - Hewlett-Packard)
HP ESU for Microsoft Windows 7 (HKLM-x32\...\{240B2BF7-E7E6-425C-A2A4-A3149189BF7F}) (Version: 2.3.1 - Hewlett-Packard Company)
HP HD Webcam Driver (HKLM-x32\...\Sunplus SPUVCb) (Version: 3.4.8.16 - SunplusIT)
HP Hotkey Support (HKLM-x32\...\{C97CC14E-4789-4FC5-BC75-79191F7CE009}) (Version: 4.6.11.2 - Hewlett-Packard Company)
HP Imaging Device Functions 14.0 (HKLM\...\HP Imaging Device Functions) (Version: 14.0 - HP)
HP OfficeJet J4600 All-In-One Series (HKLM\...\{4945F319-A24D-454C-A411-F3689987315D}) (Version: 14.0 - HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Photosmart 6520 series Basic Device Software (HKLM\...\{1151BCF8-3246-4E34-9C17-22E66318C41C}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Help (HKLM-x32\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
HP Photosmart 6520 series Product Improvement Study (HKLM\...\{F144E07C-4019-4092-BE25-B57819C97D2F}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Postscript Converter (Version: 3.0.3384 - Hewlett-Packard) Hidden
HP Power Assistant (HKLM\...\{84642787-58C0-44AE-8B26-E2F544E380A1}) (Version: 2.5.0.16 - Hewlett-Packard Company)
HP ProtectTools Security Manager (HKLM\...\HPProtectTools) (Version: 7.0.1.1199 - Hewlett-Packard Company)
HP ProtectTools Security Manager (Version: 7.0.1.1199 - Hewlett-Packard Company) Hidden
HP Setup (HKLM-x32\...\{438363A8-F486-4C37-834C-4955773CB3D3}) (Version: 9.1.15453.4066 - Hewlett-Packard Company)
HP Smart Print 2.3 (HKLM-x32\...\{E7E6EC7D-D646-41F1-83B3-975290DC3576}) (Version: 2.3.0.238 - Hewlett-Packard)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP SoftPaq Download Manager (HKLM-x32\...\{FE465061-894A-4023-8580-56FCDD4F23F9}) (Version: 3.4.4.0 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{675D093B-815D-47FD-AB2C-192EC751E8E2}) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Software Setup (HKLM-x32\...\{658A8756-7B1E-44FD-A434-D777DD906232}) (Version: 8.5.2.1 - Hewlett-Packard Company)
HP Solution Center 14.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 14.0 - HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP System Default Settings (HKLM-x32\...\{3A61A282-4F08-4D43-920C-DC30ECE528E8}) (Version: 2.6.1 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Wallpaper (HKLM-x32\...\{11C9A461-DD9D-4C71-85A4-6DCE7F99CC44}) (Version: 3.0.0.1 - Hewlett-Packard Company)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoSmartDiscLabelContent1 (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 140.0.212.000 - Hewlett-Packard) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6402.0 - IDT)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.30.1349 - Intel Corporation)
Intel(R) OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2712 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel(R) USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.6.245 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.27.757.1 - Intel Corporation) Hidden
J4680 (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.76.1 - JMicron Technology Corp.)
LogMeIn (HKLM-x32\...\{CB7AF84A-1B7F-4C6B-8A58-EB7CDE48C23A}) (Version: 4.1.3268 - LogMeIn, Inc.)
MarketResearch (x32 Version: 140.0.214.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
OCR Software by I.R.I.S. 14.0 (HKLM\...\HPOCR) (Version: 14.0 - HP)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Corporate Edition (HKLM-x32\...\PDF Complete) (Version: 4.1.33 - PDF Complete, Inc)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Presto! Forms 3.50.02 (HKLM-x32\...\{B79920F8-AB6E-45B2-B257-900BBA969FF7}) (Version: - )
Presto! PageManager 7.12.10 (HKLM-x32\...\{72CD4C5F-AB0B-4814-8780-9A4F26A2086B}) (Version: - )
Print to Fax (HKLM-x32\...\{5BF2B19D-9C79-492A-8969-F059F06A627F}) (Version: 1.00 - BVRP Software)
Privacy Manager for HP ProtectTools (HKLM\...\{CA2F6FAD-D8CD-42C1-B04D-6E5B1B1CFDCC}) (Version: 7.0.0.865 - Hewlett-Packard Company)
ProductContext (x32 Version: 140.0.000.000 - Hewlett-Packard) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.306 - Qualcomm Atheros Communications)
Qualcomm Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Qualcomm Atheros)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 7.58.411.2012 - Realtek)
Save-o-gram Instagram Downloader 1.3 (HKLM-x32\...\D7372C31-9347-4c81-94DD-0AB7906B9E9A_is1) (Version: - Genesis Mobile)
Scan (x32 Version: 140.0.167.000 - Hewlett-Packard) Hidden
SDK (x32 Version: 2.30.042 - Portrait Displays, Inc.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version: - Microsoft) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 14.0 - HP)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
SolutionCenter (x32 Version: 140.0.214.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.2.25 - Safer-Networking Ltd.)
Status (x32 Version: 140.0.256.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.9 - Synaptics Incorporated)
Theft Recovery for HP ProtectTools (HKLM-x32\...\InstallShield_{10F5A72A-1E07-4FAE-A7E7-14B10CC66B17}) (Version: 7.0.0.10 - Hewlett-Packard Company)
Theft Recovery for HP ProtectTools (x32 Version: 7.0.0.10 - Hewlett-Packard Company) Hidden
Toolbox (x32 Version: 140.0.428.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 140.0.213.000 - Hewlett-Packard) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version: - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version: - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version: - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version: - Microsoft)
Validity Fingerprint Sensor Driver (HKLM\...\{AA51ED2E-DCE7-415F-9C32-CB9B561D216D}) (Version: 4.4.228.0 - Validity Sensors, Inc.)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebReg (x32 Version: 140.0.213.017 - Hewlett-Packard) Hidden
Windows Live ID Sign-in Assistant (HKLM\...\{9B48B0AC-C813-4174-9042-476A887592C7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Windows Media Encoder 9 Series (HKLM-x32\...\Windows Media Encoder 9) (Version: - )
Windows Media Encoder 9 Series (x32 Version: 9.00.2980 - Microsoft Corporation) Hidden
WinZip 15.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240CF}) (Version: 15.0.10039 - WinZip Computing, S.L. )

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)


==================== Restore Points =========================

15-08-2014 22:56:04 Windows Update
15-08-2014 23:28:41 Windows Update
19-08-2014 00:17:27 Windows Update
22-08-2014 23:47:53 Windows Update
27-08-2014 02:10:16 Windows Update
27-08-2014 21:15:30 Windows Update
31-08-2014 23:59:16 Windows Update
04-09-2014 23:39:01 Windows Update
08-09-2014 17:44:41 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {015E5516-DFEA-4F28-B189-4A9CD2DFAA73} - System32\Tasks\Hewlett-Packard\HP Support Assistant\HP Support Assistant Quick Start => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {29C37F65-1AE9-4219-A2B0-59ED70799DC4} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Refresh immunization => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDImmunize.exe
Task: {657E6C64-9AB0-4A99-BDE4-083D11368D6B} - System32\Tasks\HPCeeScheduleForEllen => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {962D7E37-39F9-494B-BB40-DAB93590781A} - System32\Tasks\HPCustParticipation HP Photosmart 6520 series => C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPCustPartic.exe [2012-10-17] (Hewlett-Packard Co.)
Task: {B5AA7905-FAF4-4D54-AC1D-F68D303F7E7C} - System32\Tasks\{535CDF01-F45D-4BCC-99DA-22E06A7A077C} => C:\Users\Ellen\Desktop\ACT\Setup.exe [1998-08-27] ()
Task: {BB36A5EB-76AF-48B0-8CF4-4ECE990942CC} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Check for updates => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Task: {BF9582CB-762F-4B24-8389-2D62318B0FD8} - System32\Tasks\Safer-Networking\Spybot - Search and Destroy\Scan the system => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDScan.exe
Task: {C780B89E-FBB6-4A82-A45C-716B7AA3CE98} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-11-14] (Google Inc.)
Task: {D5416AA9-99ED-46A3-9EB8-D74690EE00EA} - System32\Tasks\{ACD386F0-3AFD-46AA-AE08-583A6BA67549} => C:\Users\Ellen\Desktop\ACT\Setup.exe [1998-08-27] ()
Task: {E97D9ABA-7991-47D6-986E-16FA359F92B7} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-11-14] (Google Inc.)
Task: {ED929097-1EE6-4041-940C-2C09A1F1AE11} - System32\Tasks\Hewlett-Packard\HP Support Assistant\PC Health Analysis => C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe [2013-11-04] (Hewlett-Packard Company)
Task: {F2CB0929-9612-4214-AD44-72C52C5AF100} - System32\Tasks\Hewlett-Packard\HP Support Assistant\Update Check => C:\ProgramData\Hewlett-Packard\HP Support Framework\Resources\Updater7\HPSFUpdater.exe [2014-05-12] (Hewlett-Packard Company)
Task: {F47A9BE7-A9CC-4513-8578-F792877D3C60} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-08-17] (Adobe Systems Incorporated)
Task: {FA3BED6F-FEB5-4310-A23F-7995DDDC60CF} - System32\Tasks\{C60A76E9-53CB-47DA-BE97-78D27CC93349} => C:\Users\Ellen\Desktop\ACT\Setup.exe [1998-08-27] ()
Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\windows\Tasks\HPCeeScheduleForEllen.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe

==================== Loaded Modules (whitelisted) =============

2012-01-17 16:57 - 2012-01-17 16:57 - 00298368 _____ () C:\Program Files\Hewlett-Packard\Pre-Boot Security for HP ProtectTools\BIOSDomainPlugin.dll
2013-03-27 12:11 - 2013-03-27 12:11 - 03346432 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeHpFve64.dll
2011-10-12 05:03 - 2011-10-12 05:03 - 00213328 _____ () C:\windows\system32\PassThroughOTP.dll
2010-09-06 13:18 - 2010-09-06 13:18 - 01412608 _____ () C:\windows\system32\LIBEAY32.dll
2013-03-27 11:26 - 2013-03-27 11:26 - 00141824 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHostInterface64.dll
2013-03-27 11:28 - 2013-03-27 11:28 - 01327104 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
2013-09-25 04:01 - 2013-09-25 04:01 - 00086016 _____ () C:\Program Files (x86)\Bluetooth Suite\Modules\Map\MAP.dll
2012-03-26 23:33 - 2012-03-26 23:33 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2013-07-26 14:15 - 2006-09-20 08:35 - 00020480 _____ () C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
2013-07-26 14:15 - 2006-10-30 16:59 - 00024576 _____ () C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
2013-09-25 04:09 - 2013-09-25 04:09 - 00384128 _____ () C:\Program Files (x86)\Bluetooth Suite\ContactsApi.dll
2012-02-10 17:26 - 2012-02-10 17:26 - 01083392 _____ () C:\Program Files\Hewlett-Packard\HP Power Assistant\System.Data.SQLite.dll
2013-03-27 11:54 - 2013-03-27 11:54 - 02854912 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcEncryptionProviderPlugin.dll
2013-03-27 11:26 - 2013-03-27 11:26 - 00126976 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHostInterface.dll
2013-03-27 11:52 - 2013-03-27 11:52 - 03035136 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeOpalEncryptionProviderPlugin.dll
2013-03-27 11:57 - 2013-03-27 11:57 - 02867200 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeHpDpHostPlugin.dll
2013-03-27 11:55 - 2013-03-27 11:55 - 00053248 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EpeOpalATASec4SATA.dll
2013-03-27 11:30 - 2013-03-27 11:30 - 02043904 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeCoreEncryptionPlugin.dll
2013-03-27 11:31 - 2013-03-27 11:31 - 01949696 _____ () C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeProductDetectionPlugin.dll
2013-11-06 17:57 - 2012-08-23 11:38 - 00574840 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\sqlite3.dll
2013-11-06 17:57 - 2013-05-16 11:55 - 00113496 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\snlThirdParty150.bpl
2013-11-06 17:57 - 2013-05-16 11:55 - 00416600 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\DEC150.bpl
2013-11-06 17:57 - 2013-05-16 11:55 - 00161112 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\snlFileFormats150.bpl
2013-11-06 17:57 - 2012-04-03 18:06 - 00565640 _____ () C:\Program Files (x86)\Spybot - Search & Destroy 2\av\BDSmartDB.dll
2014-08-15 20:47 - 2014-08-15 20:47 - 00172032 _____ () C:\windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\5744dbc804f3ddc8c5416a9de9e8c26d\IsdiInterop.ni.dll
2012-04-16 06:52 - 2012-02-01 21:25 - 00059904 _____ () C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IsdiInterop.dll
2013-05-05 11:38 - 2013-10-24 23:06 - 01200088 _____ () C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\ACE.dll
2011-04-27 17:05 - 2011-04-27 17:05 - 00514570 _____ () C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\sqlite3.dll
2014-09-03 18:26 - 2014-08-29 22:49 - 01098056 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\libglesv2.dll
2014-09-03 18:26 - 2014-08-29 22:49 - 00174408 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\libegl.dll
2014-09-03 18:26 - 2014-08-29 22:49 - 08577864 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\pdf.dll
2014-09-03 18:26 - 2014-08-29 22:49 - 00331592 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\ppGoogleNaClPluginChrome.dll
2014-09-03 18:26 - 2014-08-29 22:49 - 01660232 _____ () C:\Program Files (x86)\Google\Chrome\Application\37.0.2062.103\ffmpegsumo.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)


==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (09/08/2014 01:33:44 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 08:04:08 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 02:02:24 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 09:13:18 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 04:37:16 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 01:17:28 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 09:17:42 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/06/2014 11:33:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17239, time stamp: 0x53d22946
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x08770fdd
Faulting process id: 0x5ac
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (09/06/2014 11:25:42 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/06/2014 06:38:36 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/08/2014 01:34:33 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/08/2014 01:32:57 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (09/08/2014 08:05:23 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/08/2014 08:03:26 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (09/08/2014 02:02:56 AM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/08/2014 02:01:37 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (09/07/2014 09:14:32 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/07/2014 09:12:37 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Offline Files service terminated with the following error:
%%3

Error: (09/07/2014 04:37:48 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (09/07/2014 04:36:30 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Offline Files service terminated with the following error:
%%3


Microsoft Office Sessions:
=========================
Error: (09/08/2014 01:33:44 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 08:04:08 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 02:02:24 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 09:13:18 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 04:37:16 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 01:17:28 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/07/2014 09:17:42 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/06/2014 11:33:28 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: IEXPLORE.EXE11.0.9600.1723953d22946unknown0.0.0.000000000c000000508770fdd5ac01cfca4c74613490C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEunknownbb274a26-363f-11e4-9f3e-2cd05ab6ad27

Error: (09/06/2014 11:25:42 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/06/2014 06:38:36 PM) (Source: WinMgmt) (EventID: 10) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


==================== Memory info ===========================

Processor: Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Percentage of memory in use: 55%
Total physical RAM: 3975.55 MB
Available physical RAM: 1778.11 MB
Total Pagefile: 7949.28 MB
Available Pagefile: 5376.49 MB
Total Virtual: 8192 MB
Available Virtual: 8191.83 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:442.78 GB) (Free:376.05 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive e: (HP_TOOLS) (Fixed) (Total:1.99 GB) (Free:1.97 GB) FAT32
Drive g: (HP_RECOVERY) (Fixed) (Total:20.69 GB) (Free:3.18 GB) NTFS ==>[System with boot components (obtained from reading drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: E201C75A)
Partition 1: (Active) - (Size=300 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=442.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=20.7 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=2 GB) - (Type=0C)

==================== End Of Log ===========
OCD
2014-09-10, 02:19
Hi sbcgirl,

My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
The fixes are specific to your problem and should only be used for the issues on this machine.
Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
Copy and Paste logs directly into the reply window. DO NOT attach the logs unless specifically instructed to do so.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Please stay with this topic until I let you know that your system appears to be "All Clear"

Important: All tools MUST be run from the Desktop.

=========================


I called Microsoft Outlook Hotmail technical support and they said that my computer was already 89% taken over, and if it gets to 100%. someone will have all my passwords, all my PIN numbers. and can rob me blind!
To be on the safe side I would go to a known clean computer and change all my passwords and log in information. I would refrain from doing any financial business on the infected computer. As an added precaution notify your financial institution that you information may have been compromised.

As for the logs you provided, you are missing a part of the FRST scan. There should be a text document named FRST.txt . Normally it would be located on your desktop, but it appears your saved the file to your Downloads folder. I would look in there for the FRST.txt log and post it in your next reply.

Your scan of aswMBR is incomplete. Please try the below scan and post the log it generates.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/bullseye_zpse9eaf36e.gif (http://s1269.photobucket.com/user/OCD-WTT/media/bullseye_zpse9eaf36e.gif.html) Malwarebytes Anti-Rootkit

Download Malwarebytes Anti-Rootkit (http://downloads.malwarebytes.org/file/mbar)
Once the file has been downloaded, right click on the downloaded file and select the Extract all menu option.
Follow the instructions to extract the ZIP file to a folder called mbar-versionnumber on your desktop.
Once the ZIP file has been extracted, open the folder and when that folder opens, double-click on the mbar folder.
Double-click on the mbar.exe file to launch Malwarebytes Anti-Rootkit.
After you double-click on the mbar.exe file, you may receive a User Account Control (UAC) message if you are sure you wish to allow the program to run. Please allow to start Malwarebytes Anti-Rootkit correctly.
Malwarebytes Anti-Rootkit will now install necessary drivers that are required for the program to operate correctly.
If you receive a DDA driver message like could not load DDA driver, click on the Yes button and Malwarebytes Anti-Rootkit will now restart your computer and will start automatically.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMAnti-Rootkit1_zps4613be8c.png (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMAnti-Rootkit1_zps4613be8c.png.html)

Please click by the introduction screen on the Next button to continue.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMAnti-Rootkit2update_zpsf85fca28.png (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMAnti-Rootkit2update_zpsf85fca28.png.html)

Next you will see the Update Database screen.
Click on the Update button so Malwarebytes Anti-Rootkit can download the latest definition updates.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMAnti-Rootkitupdatecomplete_zpscf9f4cdb.png (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMAnti-Rootkitupdatecomplete_zpscf9f4cdb.png.html)

When the update has finished, click on the Next button.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMAnti-Rootkitscan_zps9b346fe7.png (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMAnti-Rootkitscan_zps9b346fe7.png.html)

Next you can select some basic scanning options. Make sure the Drivers, Sectors, and System scan targets are selected before you click on the Scan button.
Malwarebytes Anti-Rootkit will now start scanning your computer for rootkits. This scan can take some time, so please be patient.

http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMAnti-Rootkitscan-results_zps9f0fdf8e.png (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMAnti-Rootkitscan-results_zps9f0fdf8e.png.html)

When the scan with Malwarebytes Anti-Rootkit is finished, the program will display a screen with the results from the scan.
Make sure everything is selected and that the option to create a restore point is checked.
Next click on the Cleanup button. Malwarebytes Anti-Rootkit will then prompt you to reboot your computer.
Click on Yes button to restart your computer.



There will now be two log files created in the mbar folder called system-log.txt and one that starts with mbar-log.
The mbar-log file will always start with mbar-log, but the rest will be named using a timestamp indicating the time it was run.

For example, mbar-log-2012-11-12 (19-13-32).txt corresponds to mbar-log-year-month-day (hour-minute-second).txt.


The system-log.txt contains information about each time you have run MBAR and contains diagnostic information from the program.

=========================

In your next post please provide the following:


FRST.txt
system-log.txt
mbar-log (year-month-day / hour-minute-second).txt.
Describe what symptoms you are experiencing.
sbcgirl
2014-09-10, 15:39
sorry! I have to go to work and will complete the rest of the requirements tonight after work. THANK YOU so much for helping me!
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 07-09-2014 01
Ran by Ellen (administrator) on ELLENCOMP on 08-09-2014 14:20:53
Running from C:\Users\Ellen\Downloads
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal

The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe
(Hewlett-Packard Company) C:\Windows\System32\hpservice.exe
(Validity Sensors, Inc.) C:\Windows\System32\vcsFPService.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Windows (R) Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\HPFSService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
(Microsoft Corporation) C:\Windows\SysWOW64\svchost.exe
(Intel(R) Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
(LogMeIn, Inc.) C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe
(LogMeIn, Inc.) C:\Program Files (x86)\LogMeIn\x64\ramaint.exe
() C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe
(PDF Complete Inc) C:\Program Files (x86)\PDF Complete\pdfsvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe
(ArcSoft, Inc.) C:\Windows\SysWOW64\ArcVCapRender\uArcCapture.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(DigitalPersona, Inc.) C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe
(Atheros) C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
(LogMeIn, Inc.) C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(LogMeIn, Inc.) C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(DigitalPersona, Inc.) C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpAgent.exe
(Qualcomm®Atheros®) C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
() C:\Windows\System32\spool\drivers\x64\3\WrtMon.exe
(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe
() C:\Windows\System32\spool\drivers\x64\3\WrtProc.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\File Sanitizer\coreshredder.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqste08.exe
(Qualcomm Atheros) C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
(Hewlett-Packard Co.) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
(Hewlett-Packard) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
(Hewlett-Packard Company) C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe
(Portrait Displays, Inc) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Portrait Displays, Inc.) C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdiSDKHelperx64.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPConnectionManager.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [HPPowerAssistant] => C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [3488640 2012-03-14] (Hewlett-Packard Company)
HKLM\...\Run: [MfeEpePcMonitor] => "C:\Program Files\Hewlett-Packard\Drive Encryption\EpePcMonitor.exe"
HKLM\...\Run: [LogMeIn GUI] => C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe [57928 2013-04-30] (LogMeIn, Inc.)
HKLM\...\Run: [WrtMon.exe] => C:\windows\system32\spool\drivers\x64\3\WrtMon.exe [20480 2006-09-20] ()
HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2013-07-27] (IDT, Inc.)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2774256 2013-10-24] (Synaptics Incorporated)
HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1271072 2014-03-11] (Microsoft Corporation)
HKLM-x32\...\Run: [IAStorIcon] => C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe [284440 2012-02-29] (Intel Corporation)
HKLM-x32\...\Run: [QLBController] => C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\QLBController.exe [334240 2012-09-12] (Hewlett-Packard Company)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [290688 2013-07-27] (Intel Corporation)
HKLM-x32\...\Run: [DTRun] => c:\Program Files (x86)\ArcSoft\TotalMedia Suite\TotalMedia Theatre 3\uDTRun.exe [517456 2010-11-24] (ArcSoft Inc.)
HKLM-x32\...\Run: [File Sanitizer] => c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\CoreShredder.exe [12313720 2012-08-07] (Hewlett-Packard)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [HPConnectionManager] => C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe [184736 2012-09-05] (Hewlett-Packard Development Company, L.P.)
HKLM-x32\...\Run: [PDF Complete] => C:\Program Files (x86)\PDF Complete\pdfsty.exe [683656 2013-02-07] (PDF Complete Inc)
HKLM-x32\...\Run: [hpqSRMon] => C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe [150528 2008-07-22] (Hewlett-Packard)
HKLM-x32\...\Run: [SDTray] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe [5624784 2013-07-25] (Safer-Networking Ltd.)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM-x32\...\Run: [] => [X]
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-08-19] (Hewlett-Packard)
HKLM\...\RunOnce: [98_13561042130401] => C:\Users\Ellen\AppData\Local\LogMeIn Rescue Applet\LMIR0001.tmp_r.bat [362 2014-09-08] ()
HKLM\...\Winlogon: [Userinit] C:\Windows\system32\userinit.exe,C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DPAgent.exe,
Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)
Winlogon\Notify\DeviceNP-x32: DeviceNP.dll [X]
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe [132736 2013-09-25] ( (Qualcomm®Atheros®))
HKU\S-1-5-21-672828869-1688160749-1714213404-1001\...\Run: [Spybot-S&D Cleaning] => C:\Program Files (x86)\Spybot - Search & Destroy 2\SDCleaner.exe [3666224 2013-09-20] (Safer-Networking Ltd.)
HKU\S-1-5-21-672828869-1688160749-1714213404-1001\...\Run: [Google+ Auto Backup] => C:\Users\Ellen\AppData\Local\Programs\Google\Google+ Auto Backup\Google+ Auto Backup.exe [3619096 2014-01-06] (Google Inc.)
HKU\S-1-5-21-672828869-1688160749-1714213404-1001\...\RunOnce: [Application Restart #2] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe [852808 2014-08-29] (Google Inc.)
HKU\S-1-5-21-672828869-1688160749-1714213404-1001\...\MountPoints2: {f67ffbda-b597-11e2-b01c-806e6f6e6963} - F:\DigitalSB25.exe
Lsa: [Notification Packages] DPPassFilter scecli
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
ShortcutTarget: HP Digital Imaging Monitor.lnk -> C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)
Startup: C:\Users\Ellen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - .lnk
ShortcutTarget: Monitor Ink Alerts - .lnk -> C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
Startup: C:\Users\Ellen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Photosmart 6520 series.lnk
ShortcutTarget: Monitor Ink Alerts - HP Photosmart 6520 series.lnk -> C:\Program Files\HP\HP Photosmart 6520 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPCOM/1
HKCU\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = https://www.google.com/
SearchScopes: HKLM - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=CMNTDF
SearchScopes: HKLM - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=CMNTDF
SearchScopes: HKLM-x32 - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=CMNTDF
SearchScopes: HKLM-x32 - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=CMNTDF
SearchScopes: HKCU - {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://search.ask.com/web?q={searchterms}&l=dis&o=CMNTDF
SearchScopes: HKCU - {b7fca997-d0fb-4fe0-8afd-255e89cf9671} URL = http://search.yahoo.com/search?p={searchTerms}&ei={inputEncoding}&fr=chr-hp-psg&type=CMNTDF
SearchScopes: HKCU - {D1FB7B9A-7DFF-40F3-A180-7683EF4E0CB0} URL = http://www.facebook.com/search/?src=os&q={searchTerms}
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO: HP Smart Print Helper -> {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} -> C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso64.dll (Hewlett-Packard)
BHO-x32: HP Print Enhancer -> {0347C33E-8762-4905-BF09-768834316C61} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
BHO-x32: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
BHO-x32: File Sanitizer for HP ProtectTools -> {3134413B-49B4-425C-98A5-893C1F195601} -> c:\Program Files (x86)\Hewlett-Packard\File Sanitizer\IEBHO.dll (Hewlett-Packard)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
BHO-x32: HP Smart Print Helper -> {FD6C6509-FE36-44B0-A917-6C2A0DDBDF88} -> C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.3\Espresso.dll (Hewlett-Packard)
BHO-x32: HP Smart BHO Class -> {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} -> C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll (Microsoft Corporation.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll (Microsoft Corporation.)
DPF: HKLM-x32 {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1007
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - No File
Handler-x32: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll (Belarc, Inc.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.66 -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [otis@digitalpersona.com] - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt
FF Extension: DigitalPersona Extension - C:\Program Files (x86)\Hewlett-Packard\HP ProtectTools Security Manager\Bin\FirefoxExt [2013-07-27]
FF HKLM-x32\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3
FF Extension: HP Smart Web Printing - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2013-07-30]
FF HKCU\...\Firefox\Extensions: [smartwebprinting@hp.com] - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR DefaultSearchKeyword: Default -> 4986698BC149A72DFF6288ABE25BFC4E8D02A6A978F0E6250E129C1D3786A175
CHR DefaultSearchURL: Default -> BE462931CD03A125AEF5C5F3B0A632AB8AD07480254F9E03F200E6EC3C9F6770
CHR Profile: C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2013-11-14]
CHR Extension: (Google Drive) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2013-11-14]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-24]
CHR Extension: (YouTube) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2013-11-14]
CHR Extension: (Google Search) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2013-11-14]
CHR Extension: (Google Wallet) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-11-14]
CHR Extension: (Gmail) - C:\Users\Ellen\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2013-11-14]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 ACDaemon; C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
R2 AtherosSvc; C:\Program Files (x86)\Bluetooth Suite\adminservice.exe [312448 2013-09-25] (Windows (R) Win 7 DDK provider)
R2 DpHost; C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\Bin\DpHostW.exe [493904 2012-04-28] (DigitalPersona, Inc.)
S3 FLCDLOCK; c:\windows\SysWOW64\flcdlock.exe [477056 2012-11-19] (Hewlett-Packard Company)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 hpHotkeyMonitor; C:\Program Files (x86)\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe [523680 2012-09-12] (Hewlett-Packard Company)
R2 HPSLPSVC; C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL [1039360 2010-10-22] (Hewlett-Packard Co.) [File not signed]
R2 Intel(R) Capability Licensing Service Interface; C:\Program Files\Intel\iCLS Client\HeciServer.exe [732160 2012-12-10] (Intel(R) Corporation) [File not signed]
S3 Intel(R) Capability Licensing Service TCP IP Interface; C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [803872 2012-12-10] (Intel(R) Corporation)
R2 Intel(R) ME Service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [131032 2013-10-24] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe [165336 2013-10-24] (Intel Corporation)
R2 LMIGuardianSvc; C:\Program Files (x86)\LogMeIn\x64\LMIGuardianSvc.exe [376144 2014-07-19] (LogMeIn, Inc.)
R2 LMIMaint; C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe [226640 2014-07-19] (LogMeIn, Inc.)
R2 LogMeIn; C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe [407424 2013-04-30] (LogMeIn, Inc.)
R2 McAfee Endpoint Encryption Agent; C:\Program Files\Hewlett-Packard\Drive Encryption\EEAgent\MfeEpeHost.exe [1327104 2013-03-27] () [File not signed]
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23808 2014-03-11] (Microsoft Corporation)
R2 Net Driver HPZ12; C:\Windows\system32\HPZinw12.dll [50688 2012-02-08] (Hewlett-Packard) [File not signed]
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [347872 2014-03-11] (Microsoft Corporation)
R2 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1135752 2013-02-07] (PDF Complete Inc)
R2 Pml Driver HPZ12; C:\Windows\system32\HPZipm12.dll [66048 2012-02-08] (Hewlett-Packard) [File not signed]
R2 SDScannerService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDFSSvc.exe [3921880 2013-10-15] (Safer-Networking Ltd.)
R2 SDUpdateService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdSvc.exe [1042272 2013-09-20] (Safer-Networking Ltd.)
R2 SDWSCService; C:\Program Files (x86)\Spybot - Search & Destroy 2\SDWSCSvc.exe [171416 2013-09-13] (Safer-Networking Ltd.)
R2 uArcCapture; C:\windows\SysWow64\ArcVCapRender\uArcCapture.exe [498352 2012-04-05] (ArcSoft, Inc.)
R2 ZAtheros Bt and Wlan Coex Agent; C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [323584 2013-09-25] (Atheros) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 ARCVCAM; C:\Windows\System32\DRIVERS\ArcSoftVCapture.sys [42816 2012-02-02] (ArcSoft, Inc.)
R3 BTATH_LWFLT; C:\Windows\System32\DRIVERS\btath_lwflt.sys [77464 2013-09-25] (Qualcomm Atheros)
S3 DAMDrv; C:\Windows\System32\DRIVERS\DAMDrv64.sys [64832 2012-11-09] (Hewlett-Packard Company)
R2 LMIInfo; C:\Program Files (x86)\LogMeIn\x64\RaInfo.sys [16056 2013-04-30] (LogMeIn, Inc.)
S4 LMIRfsClientNP; No ImagePath
R0 MfeEpeOpal; C:\Windows\System32\Drivers\MfeEpeOpal.sys [91432 2013-03-27] (McAfee, Inc.)
R0 MfeEpePc; C:\Windows\System32\Drivers\MfeEpePc.sys [158760 2013-03-27] (McAfee, Inc.)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [268512 2014-01-25] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [133928 2014-03-11] (Microsoft Corporation)
R3 SPUVCbv; C:\Windows\System32\Drivers\SPUVCbv_x64.sys [1064184 2012-09-22] (Sunplus)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-08 14:20 - 2014-09-08 14:21 - 00025692 _____ () C:\Users\Ellen\Downloads\FRST.txt
2014-09-08 14:19 - 2014-09-08 14:21 - 00000000 ____D () C:\FRST
2014-09-08 14:19 - 2014-09-08 14:19 - 02105344 _____ (Farbar) C:\Users\Ellen\Downloads\FRST64.exe
2014-09-08 14:18 - 2014-09-08 14:18 - 01097728 _____ (Farbar) C:\Users\Ellen\Downloads\FRST.exe
2014-09-08 13:38 - 2014-09-08 14:17 - 00000000 ____D () C:\Users\Ellen\AppData\Local\LogMeIn Rescue Applet
2014-09-08 13:37 - 2014-09-08 13:37 - 01529152 _____ (LogMeIn, Inc.) C:\Users\Ellen\Downloads\Support-LogMeInRescue.exe
2014-08-27 16:54 - 2014-08-22 22:07 - 00404480 _____ (Microsoft Corporation) C:\windows\system32\gdi32.dll
2014-08-27 16:54 - 2014-08-22 21:45 - 00311808 _____ (Microsoft Corporation) C:\windows\SysWOW64\gdi32.dll
2014-08-27 16:54 - 2014-08-22 20:59 - 03163648 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-08-21 16:47 - 2014-08-21 16:47 - 00000000 ____D () C:\Users\Ellen\AppData\Local\Adobe
2014-08-15 19:29 - 2014-06-30 18:24 - 00008856 _____ (Microsoft Corporation) C:\windows\system32\icardres.dll
2014-08-15 19:29 - 2014-06-30 18:14 - 00008856 _____ (Microsoft Corporation) C:\windows\SysWOW64\icardres.dll
2014-08-15 19:29 - 2014-06-06 02:16 - 00035480 _____ (Microsoft Corporation) C:\windows\SysWOW64\TsWpfWrp.exe
2014-08-15 19:29 - 2014-06-06 02:12 - 00035480 _____ (Microsoft Corporation) C:\windows\system32\TsWpfWrp.exe
2014-08-15 19:29 - 2014-03-09 17:48 - 01389208 _____ (Microsoft Corporation) C:\windows\system32\icardagt.exe
2014-08-15 19:29 - 2014-03-09 17:48 - 00171160 _____ (Microsoft Corporation) C:\windows\system32\infocardapi.dll
2014-08-15 19:29 - 2014-03-09 17:47 - 00619672 _____ (Microsoft Corporation) C:\windows\SysWOW64\icardagt.exe
2014-08-15 19:29 - 2014-03-09 17:47 - 00099480 _____ (Microsoft Corporation) C:\windows\SysWOW64\infocardapi.dll
2014-08-15 19:10 - 2014-07-15 23:23 - 00002048 _____ (Microsoft Corporation) C:\windows\system32\tzres.dll
2014-08-15 19:10 - 2014-07-15 22:46 - 00002048 _____ (Microsoft Corporation) C:\windows\SysWOW64\tzres.dll
2014-08-15 19:09 - 2014-07-31 19:41 - 00348856 _____ (Microsoft Corporation) C:\windows\system32\iedkcs32.dll
2014-08-15 19:09 - 2014-07-31 19:16 - 00307384 _____ (Microsoft Corporation) C:\windows\SysWOW64\iedkcs32.dll
2014-08-15 19:09 - 2014-07-25 10:52 - 23645696 _____ (Microsoft Corporation) C:\windows\system32\mshtml.dll
2014-08-15 19:09 - 2014-07-25 10:02 - 02724864 _____ (Microsoft Corporation) C:\windows\system32\mshtml.tlb
2014-08-15 19:09 - 2014-07-25 10:01 - 00004096 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollectorres.dll
2014-08-15 19:09 - 2014-07-25 09:51 - 17524224 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.dll
2014-08-15 19:09 - 2014-07-25 09:30 - 00066048 _____ (Microsoft Corporation) C:\windows\system32\iesetup.dll
2014-08-15 19:09 - 2014-07-25 09:28 - 00548352 _____ (Microsoft Corporation) C:\windows\system32\vbscript.dll
2014-08-15 19:09 - 2014-07-25 09:28 - 00048640 _____ (Microsoft Corporation) C:\windows\system32\ieetwproxystub.dll
2014-08-15 19:09 - 2014-07-25 09:25 - 02774528 _____ (Microsoft Corporation) C:\windows\system32\iertutil.dll
2014-08-15 19:09 - 2014-07-25 09:25 - 00083968 _____ (Microsoft Corporation) C:\windows\system32\MshtmlDac.dll
2014-08-15 19:09 - 2014-07-25 09:11 - 00051200 _____ (Microsoft Corporation) C:\windows\system32\jsproxy.dll
2014-08-15 19:09 - 2014-07-25 09:10 - 00033792 _____ (Microsoft Corporation) C:\windows\system32\iernonce.dll
2014-08-15 19:09 - 2014-07-25 09:04 - 02724864 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtml.tlb
2014-08-15 19:09 - 2014-07-25 09:03 - 00598016 _____ (Microsoft Corporation) C:\windows\system32\ieui.dll
2014-08-15 19:09 - 2014-07-25 09:00 - 00139264 _____ (Microsoft Corporation) C:\windows\system32\ieUnatt.exe
2014-08-15 19:09 - 2014-07-25 09:00 - 00111616 _____ (Microsoft Corporation) C:\windows\system32\ieetwcollector.exe
2014-08-15 19:09 - 2014-07-25 08:59 - 00758272 _____ (Microsoft Corporation) C:\windows\system32\jscript9diag.dll
2014-08-15 19:09 - 2014-07-25 08:47 - 00940032 _____ (Microsoft Corporation) C:\windows\system32\MsSpellCheckingFacility.exe
2014-08-15 19:09 - 2014-07-25 08:40 - 00452096 _____ (Microsoft Corporation) C:\windows\system32\dxtmsft.dll
2014-08-15 19:09 - 2014-07-25 08:34 - 00455168 _____ (Microsoft Corporation) C:\windows\SysWOW64\vbscript.dll
2014-08-15 19:09 - 2014-07-25 08:34 - 00061952 _____ (Microsoft Corporation) C:\windows\SysWOW64\iesetup.dll
2014-08-15 19:09 - 2014-07-25 08:33 - 00051200 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieetwproxystub.dll
2014-08-15 19:09 - 2014-07-25 08:30 - 00061952 _____ (Microsoft Corporation) C:\windows\SysWOW64\MshtmlDac.dll
2014-08-15 19:09 - 2014-07-25 08:28 - 05824512 _____ (Microsoft Corporation) C:\windows\system32\jscript9.dll
2014-08-15 19:09 - 2014-07-25 08:28 - 00072704 _____ (Microsoft Corporation) C:\windows\system32\JavaScriptCollectionAgent.dll
2014-08-15 19:09 - 2014-07-25 08:21 - 02184704 _____ (Microsoft Corporation) C:\windows\SysWOW64\iertutil.dll
2014-08-15 19:09 - 2014-07-25 08:19 - 00195584 _____ (Microsoft Corporation) C:\windows\system32\msrating.dll
2014-08-15 19:09 - 2014-07-25 08:18 - 00043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\jsproxy.dll
2014-08-15 19:09 - 2014-07-25 08:17 - 00085504 _____ (Microsoft Corporation) C:\windows\system32\mshtmled.dll
2014-08-15 19:09 - 2014-07-25 08:17 - 00032768 _____ (Microsoft Corporation) C:\windows\SysWOW64\iernonce.dll
2014-08-15 19:09 - 2014-07-25 08:12 - 00438784 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieui.dll
2014-08-15 19:09 - 2014-07-25 08:10 - 00292864 _____ (Microsoft Corporation) C:\windows\system32\dxtrans.dll
2014-08-15 19:09 - 2014-07-25 08:10 - 00112128 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieUnatt.exe
2014-08-15 19:09 - 2014-07-25 08:08 - 00597504 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9diag.dll
2014-08-15 19:09 - 2014-07-25 08:06 - 04204032 _____ (Microsoft Corporation) C:\windows\SysWOW64\jscript9.dll
2014-08-15 19:09 - 2014-07-25 07:52 - 00367104 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtmsft.dll
2014-08-15 19:09 - 2014-07-25 07:47 - 00631808 _____ (Microsoft Corporation) C:\windows\system32\msfeeds.dll
2014-08-15 19:09 - 2014-07-25 07:43 - 00060416 _____ (Microsoft Corporation) C:\windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-08-15 19:09 - 2014-07-25 07:42 - 00692736 _____ (Microsoft Corporation) C:\windows\system32\ie4uinit.exe
2014-08-15 19:09 - 2014-07-25 07:39 - 02087936 _____ (Microsoft Corporation) C:\windows\system32\inetcpl.cpl
2014-08-15 19:09 - 2014-07-25 07:39 - 01249280 _____ (Microsoft Corporation) C:\windows\system32\mshtmlmedia.dll
2014-08-15 19:09 - 2014-07-25 07:36 - 00164864 _____ (Microsoft Corporation) C:\windows\SysWOW64\msrating.dll
2014-08-15 19:09 - 2014-07-25 07:34 - 00069632 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmled.dll
2014-08-15 19:09 - 2014-07-25 07:29 - 00239616 _____ (Microsoft Corporation) C:\windows\SysWOW64\dxtrans.dll
2014-08-15 19:09 - 2014-07-25 07:23 - 13547008 _____ (Microsoft Corporation) C:\windows\system32\ieframe.dll
2014-08-15 19:09 - 2014-07-25 07:13 - 00526336 _____ (Microsoft Corporation) C:\windows\SysWOW64\msfeeds.dll
2014-08-15 19:09 - 2014-07-25 07:07 - 02001920 _____ (Microsoft Corporation) C:\windows\SysWOW64\inetcpl.cpl
2014-08-15 19:09 - 2014-07-25 07:07 - 01068032 _____ (Microsoft Corporation) C:\windows\SysWOW64\mshtmlmedia.dll
2014-08-15 19:09 - 2014-07-25 07:03 - 11772928 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieframe.dll
2014-08-15 19:09 - 2014-07-25 06:52 - 02266624 _____ (Microsoft Corporation) C:\windows\system32\wininet.dll
2014-08-15 19:09 - 2014-07-25 06:26 - 01431040 _____ (Microsoft Corporation) C:\windows\system32\urlmon.dll
2014-08-15 19:09 - 2014-07-25 06:17 - 00846336 _____ (Microsoft Corporation) C:\windows\system32\ieapfltr.dll
2014-08-15 19:09 - 2014-07-25 06:09 - 00704512 _____ (Microsoft Corporation) C:\windows\SysWOW64\ieapfltr.dll
2014-08-15 19:09 - 2014-07-25 06:05 - 01792512 _____ (Microsoft Corporation) C:\windows\SysWOW64\wininet.dll
2014-08-15 19:09 - 2014-07-25 06:00 - 01169920 _____ (Microsoft Corporation) C:\windows\SysWOW64\urlmon.dll
2014-08-15 19:09 - 2014-06-24 22:05 - 14175744 _____ (Microsoft Corporation) C:\windows\system32\shell32.dll
2014-08-15 19:09 - 2014-06-24 21:41 - 12874240 _____ (Microsoft Corporation) C:\windows\SysWOW64\shell32.dll
2014-08-15 19:09 - 2014-06-12 03:52 - 00986560 _____ (Microsoft Corporation) C:\windows\system32\Drivers\dxgkrnl.sys
2014-08-15 19:09 - 2014-06-03 06:02 - 03241984 _____ (Microsoft Corporation) C:\windows\system32\msi.dll
2014-08-15 19:09 - 2014-06-03 06:02 - 01941504 _____ (Microsoft Corporation) C:\windows\system32\authui.dll
2014-08-15 19:09 - 2014-06-03 06:02 - 00504320 _____ (Microsoft Corporation) C:\windows\system32\msihnd.dll
2014-08-15 19:09 - 2014-06-03 06:02 - 00112064 _____ (Microsoft Corporation) C:\windows\system32\consent.exe
2014-08-15 19:09 - 2014-06-03 05:29 - 02363392 _____ (Microsoft Corporation) C:\windows\SysWOW64\msi.dll
2014-08-15 19:09 - 2014-06-03 05:29 - 01805824 _____ (Microsoft Corporation) C:\windows\SysWOW64\authui.dll
2014-08-15 19:09 - 2014-06-03 05:29 - 00337408 _____ (Microsoft Corporation) C:\windows\SysWOW64\msihnd.dll
2014-08-15 19:06 - 2014-08-06 22:06 - 00529920 _____ (Microsoft Corporation) C:\windows\system32\aepdu.dll
2014-08-15 19:06 - 2014-08-06 22:01 - 00424448 _____ (Microsoft Corporation) C:\windows\system32\aeinv.dll
2014-08-15 19:06 - 2014-07-13 22:02 - 01216000 _____ (Microsoft Corporation) C:\windows\system32\rpcrt4.dll
2014-08-15 19:06 - 2014-07-13 21:40 - 00664064 _____ (Microsoft Corporation) C:\windows\SysWOW64\rpcrt4.dll
2014-08-10 14:03 - 2014-08-10 14:03 - 00201447 _____ () C:\Users\Ellen\Downloads\Attachments_2014810.zip

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-09-08 14:21 - 2014-09-08 14:20 - 00025692 _____ () C:\Users\Ellen\Downloads\FRST.txt
2014-09-08 14:21 - 2014-09-08 14:19 - 00000000 ____D () C:\FRST
2014-09-08 14:19 - 2014-09-08 14:19 - 02105344 _____ (Farbar) C:\Users\Ellen\Downloads\FRST64.exe
2014-09-08 14:18 - 2014-09-08 14:18 - 01097728 _____ (Farbar) C:\Users\Ellen\Downloads\FRST.exe
2014-09-08 14:17 - 2014-09-08 13:38 - 00000000 ____D () C:\Users\Ellen\AppData\Local\LogMeIn Rescue Applet
2014-09-08 13:45 - 2013-05-05 11:30 - 01781147 _____ () C:\windows\WindowsUpdate.log
2014-09-08 13:41 - 2013-07-23 09:28 - 00003930 _____ () C:\windows\System32\Tasks\User_Feed_Synchronization-{97D44706-72C7-445E-886B-E2F105A6E7AC}
2014-09-08 13:40 - 2009-07-14 00:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-09-08 13:40 - 2009-07-14 00:45 - 00031536 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-09-08 13:37 - 2014-09-08 13:37 - 01529152 _____ (LogMeIn, Inc.) C:\Users\Ellen\Downloads\Support-LogMeInRescue.exe
2014-09-08 13:35 - 2012-04-16 06:59 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job
2014-09-08 13:33 - 2014-01-21 20:32 - 00001004 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LogMeIn Client.lnk
2014-09-08 13:33 - 2014-01-21 20:32 - 00000988 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\LogMeIn Control Panel.lnk
2014-09-08 13:33 - 2013-11-14 15:45 - 00000892 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-09-08 13:33 - 2012-04-16 06:58 - 00000000 ____D () C:\ProgramData\PDFC
2014-09-08 13:33 - 2009-07-14 01:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT
2014-09-08 13:32 - 2009-07-14 00:51 - 00135008 _____ () C:\windows\setupact.log
2014-09-08 02:24 - 2013-11-14 15:45 - 00000896 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-09-08 02:02 - 2013-07-24 09:40 - 00000000 ____D () C:\ProgramData\LogMeIn
2014-09-07 13:23 - 2009-07-14 01:13 - 00782470 _____ () C:\windows\system32\PerfStringBackup.INI
2014-09-06 23:33 - 2013-07-29 14:45 - 00000000 ____D () C:\Users\Ellen\AppData\Local\CrashDumps
2014-09-06 09:11 - 2014-07-09 15:29 - 00000332 _____ () C:\windows\Tasks\HPCeeScheduleForEllen.job
2014-09-04 22:33 - 2014-07-09 15:29 - 00003186 _____ () C:\windows\System32\Tasks\HPCeeScheduleForEllen
2014-09-04 22:33 - 2013-07-25 22:49 - 00000052 _____ () C:\windows\SysWOW64\DOErrors.log
2014-09-04 22:32 - 2013-08-08 21:17 - 00000000 _____ () C:\windows\system32\HP_ActiveX_Patch_NOT_DETECTED.txt
2014-09-03 18:26 - 2013-11-14 15:47 - 00002183 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-09-03 18:26 - 2013-11-14 15:47 - 00002183 _____ () C:\ProgramData\Desktop\Google Chrome.lnk
2014-08-30 08:52 - 2013-11-06 17:57 - 00000000 ____D () C:\Program Files (x86)\Spybot - Search & Destroy 2
2014-08-27 17:51 - 2009-07-14 00:45 - 00343664 _____ () C:\windows\system32\FNTCACHE.DAT
2014-08-22 22:07 - 2014-08-27 16:54 - 00404480 _____ (Microsoft Corporation) C:\windows\system32\gdi32.dll
2014-08-22 21:45 - 2014-08-27 16:54 - 00311808 _____ (Microsoft Corporation) C:\windows\SysWOW64\gdi32.dll
2014-08-22 20:59 - 2014-08-27 16:54 - 03163648 _____ (Microsoft Corporation) C:\windows\system32\win32k.sys
2014-08-21 16:47 - 2014-08-21 16:47 - 00000000 ____D () C:\Users\Ellen\AppData\Local\Adobe
2014-08-19 20:33 - 2013-07-30 20:05 - 00000000 ____D () C:\Users\Ellen\AppData\Roaming\HpUpdate
2014-08-17 08:36 - 2012-04-16 06:59 - 00699568 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe
2014-08-17 08:36 - 2012-04-16 06:59 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-08-17 08:36 - 2012-04-16 06:59 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater
2014-08-15 21:13 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\rescache
2014-08-15 20:17 - 2009-07-13 23:20 - 00000000 ____D () C:\windows\PolicyDefinitions
2014-08-15 19:40 - 2013-07-23 14:05 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-08-15 19:29 - 2014-05-06 19:39 - 00000000 ___SD () C:\windows\system32\CompatTel
2014-08-15 19:05 - 2013-07-30 19:32 - 00000000 ____D () C:\windows\system32\MRT
2014-08-15 18:57 - 2013-07-23 10:56 - 99218768 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe
2014-08-12 19:09 - 2013-07-30 20:02 - 00000000 ____D () C:\Program Files (x86)\HP
2014-08-12 19:09 - 2012-04-16 06:59 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP
2014-08-10 14:03 - 2014-08-10 14:03 - 00201447 _____ () C:\Users\Ellen\Downloads\Attachments_2014810.zip

Some content of TEMP:
====================
C:\Users\Ellen\AppData\Local\Temp\ose00000.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-08-27 18:29

==================== End Of Log ============================
sbcgirl
2014-09-10, 15:41
is that all replies to any email I send out from my hotmail email go to someone named edit ......VERY WEIRD AND SCARY!
OCD
2014-09-10, 17:43
Hi sbcgirl,


I have to go to work and will complete the rest of the requirements tonight after work
:bigthumb: Post the remainder of the logs when they are available.

Are you still able to log into your Hotmail account settings or has your password been changed?
OCD
2014-09-14, 05:09
Hi sbcgirl,

Just checking in to see if you still need help?
OCD
2014-09-16, 08:46
This thread has been closed due to inactivity. If it has been three days or more since your last post it will not be re-opened.

If you still require help, please start a new topic and include fresh FRST and aswMBR logs, along with a link to your previous thread.

Please do not add any logs that might have been requested previously, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start your own topic.