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whatcott52
2014-09-20, 00:11
does anyone know what this is.. when i try to take a new profile pic on fb this pops up and if i deny it will not open .. i read it was a virus. so i am afraid to open it.

whatcott52
2014-09-20, 08:13
what is is and why won;t it let me take pics with my web cam???
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Admin Edit
Forum FAQ: http://forums.spybot.info/showthread.php?t=288

Juliet
2014-09-20, 13:33
Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Tweaking.com Registry Backup

http://i.imgur.com/OJQgrbU.png
Tweaking.com Registry Backup

Download the tool found here (http://www.bleepingcomputer.com/download/registry-backup/) to your Desktop so it is easy to find.
Double click on the file you just downloaded
to install it to your system.

Once the tool is installed, double-click on the Tweaking.com Registry Backup icon
**Note** The tool should automatically open to the Backup Registry tab.

http://i.imgur.com/TRfuT3t.jpg

Press Backup Now
When the back up is complete, the tool will tell you that Successful */* Files Backed Up
You have now successfully backed up your Registry.


Once you have the tool downloaded there is a tab labeled Settings where you can set where the backups are saved at.




Scan with FRST in normal mode

Please download Farbar's Recovery Scan Tool to your desktop:

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/]FRST 32bit or FRST 64bit (If not sure which version: Start --> Computer (right click) --> properties)
(To use correct version for your system.....Which system am I using? (http://support.microsoft.com/kb/827218))


Run FRST


Donīt change the checkboxes just click on Scan.
Logfiles are created on your desktop.
Post the FRST.txt
The first time the tool is run it generates another log Addition.txt - Please also paste that along with the FRST.txt into your reply.

Juliet
2014-09-21, 00:46
my computer detected this when i went to load fubar


Trojan Horse Generic
AVG detects this highly active Trojan horse and its 101535 known variants.
What is Trojan Horse Generic?

Trojan horse Generic is a malicious application that allows hackers to remotely access you computer system letting them modify files, steal personal information and install more unwanted software. These kinds of threats, called Trojan horse, must be sent to you by someone or carried by another program. They may also arrive thanks to ... Read more


thanks alot...NOT!!!
Just trying to help here friend, it's not what you think, we can continue.

It detected BleepingComputer as infected?

This is not abnormal for some antivirus to pick up on our tools as infections or suspicious.
FRST has been around long enough for AVG to know what the tool is, but we can continue with a few other tools first.


NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

**************

-AdwCleaner-by Xplode

Click on this link to download : ADWCleaner (http://www.bleepingcomputer.com/download/adwcleaner/)
Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop.

Do not click on any links in the top Advertisment.




Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Scan.
After the scan is complete click on "Clean"
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why (http://www.im-infected.com/hijacker/isearch-avg-comsearch-hijacker.html) and Here (http://nojesusnopeas.blogspot.com/2012/08/sorry-but-avg-secure-search-is-malware.html). You can always Reinstall (http://www.avg.com/us-en/secure-search) it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/) to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.


~~~~~~~~~~~~~~~

Download Malwarebytes' Anti-Malware (http://www.malwarebytes.org/mbam-download.php) to your desktop.


Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"




http://i1269.photobucket.com/albums/jj590/OCD-WTT/MBAMDashboard_zpsddef9b5f.gif (http://s1269.photobucket.com/user/OCD-WTT/media/MBAMDashboard_zpsddef9b5f.gif.html)



On the Dashboard click on Update Now
Go to the Setting Tab
Under Setting go to Detection and Protection
Under PUP and PUM make sure both are set to show Treat Dections as Malware
Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
Then on the Dashboard click on Scan
Make sure to select THREAT SCAN
Then click on Scan
When the scan is finished and the log pops up...select Copy to Clipboard
Please paste the log back into this thread for review
Exit Malwarebytes


***************************************
please post
C:\AdwCleaner.txt
JRT.txt
Malwarebytes

tashi
2014-09-22, 18:04
It appears that after receiving notification of a response to this thread whatcott52 is now responding to the webmaster, webmaster@spybot.info. Two so far.

A bit confusing, I pulled this text out of the emails. :)

# AdwCleaner v3.310 - Report created 20/09/2014 at 17:18:11
# Updated 12/09/2014 by Xplode
# Operating System : Windows (TM) Vista Home Premium Service Pack 2 (64 bits)
# Username : whatcott - WHATCOTT-PC
# Running from : C:\Users\whatcott\Downloads\AdwCleaner (2).exe
# Option : Clean


***** [ Services ] *****


[#] Service Deleted : FastFreeConverterUpdt
Service Deleted : Updater Service for StartNow Toolbar


***** [ Files / Folders ] *****


[!] Folder Deleted : C:\ProgramData\apn
[!] Folder Deleted : C:\ProgramData\Ask
[!] Folder Deleted : C:\ProgramData\Conduit
[!] Folder Deleted : C:\ProgramData\DnsBasic
[!] Folder Deleted : C:\ProgramData\ParetoLogic
[!] Folder Deleted : C:\ProgramData\speedypc software
[!] Folder Deleted : C:\ProgramData\VisualBee
[!] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Inbox Toolbar
[!] Folder Deleted : C:\Program Files (x86)\BetterSurf
[!] Folder Deleted : C:\Program Files (x86)\Better-Surf
[!] Folder Deleted : C:\Program Files (x86)\Conduit
[!] Folder Deleted : C:\Program Files (x86)\DnsBasic
[!] Folder Deleted : C:\Program Files (x86)\Fast Free Converter
[!] Folder Deleted : C:\Program Files (x86)\File Type Helper
[!] Folder Deleted : C:\Program Files (x86)\Inbox Toolbar
[!] Folder Deleted : C:\Program Files (x86)\StartNow Toolbar
[!] Folder Deleted : C:\Program Files (x86)\WhiteSmoke_New_V4
[!] Folder Deleted : C:\Program Files (x86)\Common Files\speedypc software
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\emaze
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\StartNow
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\SwvUpdater
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\webplayer
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\Temp\Smartbar
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\Temp\WhiteSmoke_New_V4
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\AVG Security Toolbar
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\Conduit
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\Fast Free Converter
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\HPAppData
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\Inbox Toolbar
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\PriceGong
[!] Folder Deleted : C:\Users\whatcott\AppData\LocalLow\WhiteSmoke_New_V4
[!] Folder Deleted : C:\Users\whatcott\AppData\Roaming\DriverCure
[!] Folder Deleted : C:\Users\whatcott\AppData\Roaming\iWin
[!] Folder Deleted : C:\Users\whatcott\AppData\Roaming\ParetoLogic
[!] Folder Deleted : C:\Users\whatcott\AppData\Roaming\speedypc software
[!] Folder Deleted : C:\Users\whatcott\AppData\Roaming\StartNow Toolbar
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Extensions\amfclgbdpgndipgoegfpkkgobahigbcl
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Extensions\incfcgceegpikennjoplhfghaaikdgei
[!] Folder Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Extensions\poheodfamflhhhdcmjfeggbgigeefaco
File Deleted : C:\Users\whatcott\AppData\Local\CRE\hgiifhjbblnglipdbpdgagphlcbililb.crx
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal
File Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Deleted : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage-journal


***** [ Scheduled Tasks ] *****


Task Deleted : SomotoUpdateCheckerAutoStart


***** [ Shortcuts ] *****




***** [ Registry ] *****


Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [http://forums.spybot.info/misc.php?do=email_dev&email=MTJ4M3FAMzI0NDUxNi5jb20=]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [http://forums.spybot.info/misc.php?do=email_dev&email=ZXh0QGJldHRlcnN1cmZwbHVzLmNvbQ==]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bopakagnckmlgajfccecajhnimjiiedh
Key Deleted : HKCU\Software\Google\Chrome\Extensions\hgiifhjbblnglipdbpdgagphlcbililb
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\hgiifhjbblnglipdbpdgagphlcbililb
Key Deleted : HKCU\Software\Google\Chrome\Extensions\incfcgceegpikennjoplhfghaaikdgei
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\poheodfamflhhhdcmjfeggbgigeefaco
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [FLV Player]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Toolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ToolbarBroker.EXE
Key Deleted : HKLM\SOFTWARE\Classes\IMsiDe1egate.Application.1
Key Deleted : HKLM\SOFTWARE\CLASSES\Inbox.WS.com (http://Inbox.WS.com) IE Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\inbox
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.BandObject.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.ToolbarHelperObject.1
Key Deleted : HKLM\SOFTWARE\Classes\ZGClnt.Mngr
Key Deleted : HKLM\SOFTWARE\Classes\ZGClnt.Mngr.1
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@funwebproducts.com/Plugin (http://funwebproducts.com/Plugin)
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IECT3300197
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3291325
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3292715
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3300197
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [iWonIE Browser Plugin Loader]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{7E8A36EA-2501-4ED3-A3C8-CFA9143FB169}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{FAA8C612-F1B6-461B-8B60-B54D74D9642E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1824FF90-C98E-48A6-838F-E3B6572B0C77}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2CBD2A57-2FD5-4F1A-9FC8-90ED48FA4187}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{76C45B18-A29E-43EA-AAF8-AF55C2E1AE17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8271B5D6-76D3-4ABF-AEB3-1721161C76BC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{94496571-6AC5-4836-82D5-D46260C44B17}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96EF404C-24C7-43D0-9096-4CCC8BB7CCAC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97720195-206A-42AE-8E65-260B9BA5589F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{986F7A5A-9676-47E1-8642-F41F8C3FCF82}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B18788A4-92BD-440E-A4D1-380C36531119}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BC9FD17D-30F6-4464-9E53-596A90AFF023}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B7F34B2D-79D6-4AE2-AD1B-8414E0B98452}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1C888195-0160-4883-91B7-294C0CE2F277}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3408AC0D-510E-4808-8F7B-6B70B1F88534}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{99ACA0F7-D864-45CB-8C40-FD42A077E7CA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E65F40C8-3CEB-47C2-9E01-BF73323DF4E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{38BF9661-BDA0-4A74-BB3B-576EC7AE16DC}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6857AC4A-95B4-4E2C-B2D2-8A235FCCEF4A}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BEAA0C04-ED15-4C17-800B-28716025A4E4}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DCABB943-792E-44C4-9029-ECBEE6265AF9}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1824FF90-C98E-48A6-838F-E3B6572B0C77}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8271B5D6-76D3-4ABF-AEB3-1721161C76BC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1824FF90-C98E-48A6-838F-E3B6572B0C77}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8271B5D6-76D3-4ABF-AEB3-1721161C76BC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1824FF90-C98E-48A6-838F-E3B6572B0C77}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8271B5D6-76D3-4ABF-AEB3-1721161C76BC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB69577-088B-4004-9ED8-FF5BCC83A039}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{B7F34B2D-79D6-4AE2-AD1B-8414E0B98452}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2CBD2A57-2FD5-4F1A-9FC8-90ED48FA4187}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{BA9F9FCA-DB65-4CFA-9026-4D98988CB021}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{506C34E8-FBC7-4B52-8CA8-D69238E48F34}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{4C4C7AAB-5854-4241-A414-E2F1EF119C4A}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{ABD93EAF-D775-BC54-E63B-2804F22FD156}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{5911488E-9D1E-40EC-8CBB-06B231CC153F}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{8D8F84B1-BDCE-4C26-9561-2FBFF4E13DB3}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\BI
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Inbox Toolbar
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\SmartBar
Key Deleted : HKCU\Software\smartbarlog
Key Deleted : HKCU\Software\speedypc software
Key Deleted : HKCU\Software\Tbccint_HKLM
Key Deleted : HKCU\Software\visualbee
Key Deleted : HKCU\Software\Webplayer
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\Crossrider
Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New_V4
Key Deleted : HKLM\SOFTWARE\BetterSurf
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\DnsBasic
Key Deleted : HKLM\SOFTWARE\Fast Free Converter
Key Deleted : HKLM\SOFTWARE\Freeze.com
Key Deleted : HKLM\SOFTWARE\Inbox Toolbar
Key Deleted : HKLM\SOFTWARE\ParetoLogic
Key Deleted : HKLM\SOFTWARE\speedypc software
Key Deleted : HKLM\SOFTWARE\StartNow Toolbar
Key Deleted : HKLM\SOFTWARE\VBMZ
Key Deleted : HKLM\SOFTWARE\visualbee
Key Deleted : HKLM\SOFTWARE\WhiteSmoke_New_V4
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\FLV Player
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bi_uninstaller
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DnsBasic
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fast Free Converter
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\StartNow Toolbar
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\bi_uninstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\DnsBasic
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Fast Free Converter
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\FilesFrog Update Checker
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\FLV Player
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\StartNow Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\5E8031606EB60A64C882918F8FF38DD4


***** [ Browsers ] *****


-\\ Internet Explorer v9.0.8112.16575


Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]


-\\ Mozilla Firefox v32.0.1 (x86 en-US)


[ File : C:\Users\whatcott\AppData\Roaming\Mozilla\Firefox\Profiles\bfetzast.default\prefs.js ]




-\\ Google Chrome v37.0.2062.120


[ File : C:\Users\whatcott\AppData\Local\Google\Chrome\User Data\Default\preferences ]




*************************


AdwCleaner[R0].txt - [23318 octets] - [20/09/2014 17:09:06]
AdwCleaner[R1].txt - [23438 octets] - [20/09/2014 17:16:41]
AdwCleaner[S0].txt - [322 octets] - [20/09/2014 17:14:09]
AdwCleaner[S1].txt - [21959 octets] - [20/09/2014 17:18:11]


########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [22020 octets] ##########
--------------------------------------------------------

it is still there .... it was not removed.

Juliet
2014-09-22, 21:29
JRT.txt
Malwarebytes

can you post these 2 other logs?

Juliet
2014-09-22, 23:02
whatcott52
please look down at the lower left of the web page and click on Reply to Thread to post your logs. Then click on submit reply for it to post here.

Juliet
2014-09-27, 14:42
still need help?

Juliet
2014-09-29, 12:02
Due to the lack of feedback this Topic is closed.