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DawnB
2014-10-01, 04:59
Hi,
I have tried running the most recent version of Spybot as administrator and still cannot get rid of this malware. Any ideas?
Thanks,
Dawn Bauer

tashi
2014-10-01, 08:39
Hello DawnB, :greeting:

Please refer to the forum FAQ and the instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs as shown in that FAQ and a volunteer analyst will advise when available.

Best regards.