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View Full Version : Manual Removal Guide for Ad.BenchUp



Friday
2014-10-08, 11:53
The following instructions have been created to help you to get rid of "Ad.BenchUp" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
adware

Description:
Ad.BenchUp uses adware clients. Once run it creates scheduled tasks without user consent.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\Bench\Updater\1.7.0.0\Updater.exe".
The file at "<$PROGRAMFILES>\Bench\Updater\products.xml".
The file at "<$PROGRAMFILES>\Bench\Updater\Updater.exe".
The file at "<$WINDIR>\Tasks\bench-sys.job".
Make sure you set your file manager to display hidden and system files. If Ad.BenchUp uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Bench\Updater\1.7.0.0".
The directory at "<$PROGRAMFILES>\Bench\Updater".
The directory at "<$PROGRAMFILES>\Bench".
Make sure you set your file manager to display hidden and system files. If Ad.BenchUp uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.