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View Full Version : Manual Removal Guide for Ad.SavingsApp



Friday
2014-10-08, 11:53
The following instructions have been created to help you to get rid of "Ad.SavingsApp" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
adware

Description:
Ad.SavingsApp uses the Crossrider framework to install ad-supported web browser plug-ins.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\databases\chrome-extension_bbohlimhkgnnphbdkghkbcjojoafohoa_0\3".
The file at "<$LOCALAPPDATA>\SavingsApp\Chrome\SavingsApp.crx".
The file at "<$LOCALSETTINGS>\Temp\SavingsApp.US.exe".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsApp.dll".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsApp.exe".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsApp.ico".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsApp.ini".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsApp-bg.exe".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsAppGui.exe".
The file at "<$PROGRAMFILES>\SavingsApp\SavingsAppInstaller.log".
The file at "<$PROGRAMFILES>\SavingsApp\Uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Ad.SavingsApp uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\databases\chrome-extension_bbohlimhkgnnphbdkghkbcjojoafohoa_0".
The directory at "<$LOCALAPPDATA>\SavingsApp\Chrome".
The directory at "<$LOCALAPPDATA>\SavingsApp".
The directory at "<$PROGRAMFILES>\SavingsApp".
Make sure you set your file manager to display hidden and system files. If Ad.SavingsApp uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{11111111-1111-1111-1111-110011431152}" at "HKEY_LOCAL_MACHINE\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110011461139}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{22222222-2222-2222-2222-220022462239}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{33333333-3333-3333-3333-330033463339}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "215 Apps" at "HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\".
Delete the registry key "bbohlimhkgnnphbdkghkbcjojoafohoa" at "HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\".
Delete the registry key "SavingsApp" at "HKEY_CURRENT_USER\Software\".
Delete the registry value "Folder" at "HKEY_CURRENT_USER\Software\SavingsApp\Installer\".
If Ad.SavingsApp uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.