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View Full Version : Manual Removal Guide for RelevantKnowledge



Friday
2014-10-08, 12:58
The following instructions have been created to help you to get rid of "RelevantKnowledge" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
spyware
pups

Description:
RelevantKnowledge is a software to get information from users for market research. It can be installed in background without user consent. When installed manually the EULA shows that the user is required to be at least 18 years of age but this is only shown in the EULA and no where else in the installer. RelevantKnowledge installs itself as browser add-on and hooks itself to many system processes using a winlogon entry.
Removal Instructions:

Files:

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.