Friday
2014-10-09, 09:19
The following instructions have been created to help you to get rid of "Ad.CouponDropDown" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.CouponDropDown uses the Crossrider framework to install ad-supported web browser plug-ins.
Privacy Statement:
http://coupondropdown.com/privacy.php
Links (be careful!):
: ttp://coupondropdown.com/faq.php
: ttp://coupondropdown.com/optout.php
Removal Instructions:
Autorun:
Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "CouponDropDown Plugin".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALAPPDATA>\CouponDropDown\Chrome\CouponDropDown.crx".
The file at "<$LOCALSETTINGS>\Temp\coupondropdown.exe".
The file at "<$LOCALSETTINGS>\Temp\moreinfo_coupondropdown.bmp".
The file at "<$LOCALSETTINGS>\Temp\square_coupondropdown.bmp".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\background.html".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\ButtonUtil.dll".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.dll".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.exe".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.ico".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.ini".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin-bg.exe".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\Installer.log".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\Uninstall.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.dll".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.ico".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.ini".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown-bg.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown-bho.dll".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDownGui.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDownInstaller.log".
The file at "<$PROGRAMFILES>\CouponDropDown\Uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Ad.CouponDropDown uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$LOCALAPPDATA>\CouponDropDown\Chrome".
The directory at "<$LOCALAPPDATA>\CouponDropDown".
The directory at "<$PROGRAMFILES>\CouponDropDown Plugin".
The directory at "<$PROGRAMFILES>\CouponDropDown".
Make sure you set your file manager to display hidden and system files. If Ad.CouponDropDown uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.BHO.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.BHO", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.Sandbox.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.Sandbox", plus associated values.
Delete the registry key "{11111111-1111-1111-1111-110011431152}" at "HKEY_LOCAL_MACHINE\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{21111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{22222222-2222-2222-2222-220222772293}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{44444444-4444-4444-4444-440244774493}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{55555555-5555-5555-5555-550255775593}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{66666666-6666-6666-6666-660266776693}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "215 Apps" at "HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\".
Delete the registry key "CouponDropDown Plugin" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "CouponDropDown" at "HKEY_CURRENT_USER\Software\AppDataLow\Software\".
If Ad.CouponDropDown uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.CouponDropDown uses the Crossrider framework to install ad-supported web browser plug-ins.
Privacy Statement:
http://coupondropdown.com/privacy.php
Links (be careful!):
: ttp://coupondropdown.com/faq.php
: ttp://coupondropdown.com/optout.php
Removal Instructions:
Autorun:
Important: There are more autorun entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Installed Software List:
You can try to uninstall products with the names listed below; for items identified by other properties or to avoid malware getting active again on uninstallation, use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) to locate and get rid of these entries.
Products that have a key or property named "CouponDropDown Plugin".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$LOCALAPPDATA>\CouponDropDown\Chrome\CouponDropDown.crx".
The file at "<$LOCALSETTINGS>\Temp\coupondropdown.exe".
The file at "<$LOCALSETTINGS>\Temp\moreinfo_coupondropdown.bmp".
The file at "<$LOCALSETTINGS>\Temp\square_coupondropdown.bmp".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\background.html".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\ButtonUtil.dll".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.dll".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.exe".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.ico".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin.ini".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\CouponDropDown Plugin-bg.exe".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\Installer.log".
The file at "<$PROGRAMFILES>\CouponDropDown Plugin\Uninstall.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.dll".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.ico".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown.ini".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown-bg.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDown-bho.dll".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDownGui.exe".
The file at "<$PROGRAMFILES>\CouponDropDown\CouponDropDownInstaller.log".
The file at "<$PROGRAMFILES>\CouponDropDown\Uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Ad.CouponDropDown uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$LOCALAPPDATA>\CouponDropDown\Chrome".
The directory at "<$LOCALAPPDATA>\CouponDropDown".
The directory at "<$PROGRAMFILES>\CouponDropDown Plugin".
The directory at "<$PROGRAMFILES>\CouponDropDown".
Make sure you set your file manager to display hidden and system files. If Ad.CouponDropDown uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.BHO.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.BHO", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.Sandbox.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "CrossriderApp0027793.Sandbox", plus associated values.
Delete the registry key "{11111111-1111-1111-1111-110011431152}" at "HKEY_LOCAL_MACHINE\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{11111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{21111111-1111-1111-1111-110211771193}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\".
Delete the registry key "{22222222-2222-2222-2222-220222772293}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{44444444-4444-4444-4444-440244774493}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{55555555-5555-5555-5555-550255775593}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{66666666-6666-6666-6666-660266776693}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "215 Apps" at "HKEY_CURRENT_USER\Software\InstalledBrowserExtensions\".
Delete the registry key "CouponDropDown Plugin" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "CouponDropDown" at "HKEY_CURRENT_USER\Software\AppDataLow\Software\".
If Ad.CouponDropDown uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.