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View Full Version : Manual Removal Guide for Ad.PlusHD



Friday
2014-10-09, 09:19
The following instructions have been created to help you to get rid of "Ad.PlusHD" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
adware

Description:
PlusHD uses the Crossrider framework to install ad-supported web browser plug-ins.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$LOCALSETTINGS>\Temp\plushdinstaller.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\background.html".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Installer.log".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8.ico".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-bg.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-bho.dll".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-buttonutil.dll".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-buttonutil.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-chromeinstaller.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-codedownloader.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-enabler.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-firefoxinstaller.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-helper.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Plus-HD-2.8-updater.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\Uninstall.exe".
The file at "<$PROGRAMFILES>\Plus-HD-2.8\utils.exe".
The file at "<$WINDIR>\Tasks\Plus-HD-2.8-chromeinstaller.job".
The file at "<$WINDIR>\Tasks\Plus-HD-2.8-codedownloader.job".
The file at "<$WINDIR>\Tasks\Plus-HD-2.8-enabler.job".
The file at "<$WINDIR>\Tasks\Plus-HD-2.8-firefoxinstaller.job".
The file at "<$WINDIR>\Tasks\Plus-HD-2.8-updater.job".
Make sure you set your file manager to display hidden and system files. If Ad.PlusHD uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Plus-HD-2.8".
Make sure you set your file manager to display hidden and system files. If Ad.PlusHD uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.