computer freezing, restarting by self and blue screen problems

[Edgecrusher]

Hi, i have a really bad problem with my computer. When i switch it on, at the desktop or on internet, the computer keeps freezing or the screen goes blank and then restarts itself or goes in to a blue screen with white writing. when it does this, i press the power button to restart it, it crashes again a few more times. this happens everytime i switch on the computer.
my logs are posted below.


Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 27-10-2014 01
Ran by Michelle (administrator) on MICHELLE-PC on 27-10-2014 20:52:42
Running from C:\Users\Michelle\Downloads
Loaded Profile: Michelle (Available profiles: Michelle)
Platform: Microsoft Windows 7 Professional Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(PC Tools) C:\Program Files\Spyware Doctor\pctsAuxs.exe
(PC Tools) C:\Program Files\Spyware Doctor\pctsSvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(PC Tools) C:\Program Files\Spyware Doctor\pctsTray.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Research In Motion Limited) C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files\Zune\ZuneLauncher.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(Spotify Ltd) C:\Users\Michelle\AppData\Roaming\Spotify\spotify.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(PC Tools) C:\Program Files\Spyware Doctor\TFEngine\TFService.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [ISTray] => C:\Program Files\Spyware Doctor\pctsTray.exe [1286608 2010-01-18] (PC Tools)
HKLM\...\Run: [RIMBBLaunchAgent.exe] => C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe [82256 2011-07-26] (Research In Motion Limited)
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [974432 2014-08-22] (Microsoft Corporation)
HKLM\...\Run: [Zune Launcher] => C:\Program Files\Zune\ZuneLauncher.exe [159456 2011-08-05] (Microsoft Corporation)
HKLM\...\Run: [Wondershare Helper Compact.exe] => C:\Program Files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-09-12] (Adobe Systems Incorporated)
HKLM\...\Run: [SunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [msnmsgr] => C:\Program Files\Windows Live\Messenger\msnmsgr.exe [4280184 2012-03-08] (Microsoft Corporation)
HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [Spotify Web Helper] => C:\Users\Michelle\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1514040 2014-10-07] (Spotify Ltd)
HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [Spotify] => C:\Users\Michelle\AppData\Roaming\Spotify\spotify.exe [6553144 2014-10-07] (Spotify Ltd)
HKU\S-1-5-21-1266558717-1336983367-1296811003-1001\...\Run: [GoogleChromeAutoLaunch_D767CAD71DA7DD1CDFD0D3EF6D1B23BA] => C:\Program Files\Google\Chrome\Application\chrome.exe [854344 2014-10-10] (Google Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyEnable: Internet Explorer proxy is enabled.
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x0A5B8BC9A374CC01
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-GB
SearchScopes: HKLM - DefaultScope value is missing.
BHO: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Windows Live Messenger Companion Helper -> {9FDDE16B-836F-4806-AB1F-1455CBEFF289} -> C:\Program Files\Windows Live\Companion\companioncore.dll (Microsoft Corporation)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {DAF7E6E6-D53A-439A-B28D-12271406B8A9} http://mobileapps.blackberry.com/devicesoftware/AxLoader.cab
Winsock: Catalog9 01 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [321464] (PC Tools Research Pty Ltd.)
Winsock: Catalog9 02 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [321464] (PC Tools Research Pty Ltd.)
Winsock: Catalog9 03 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [321464] (PC Tools Research Pty Ltd.)
Winsock: Catalog9 14 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [321464] (PC Tools Research Pty Ltd.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\lvyu5r43.default
FF Homepage: hxxp://www.google.com/
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin: @Google.com/GoogleEarthPlugin -> C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3538.0513 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\amazon-en-GB.xml
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\chambers-en-GB.xml
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\eBay-en-GB.xml
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\yahoo-en-GB.xml
FF Extension: SoundCloud Downloader - Technowise - C:\Users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\lvyu5r43.default\Extensions\{c8d3bc80-0810-4d21-a2c2-be5f2b2832ac}.xpi [2013-04-16]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\38.0.2125.104\gcswf32.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java(TM) Platform SE 6 U26) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll No File
CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\38.0.2125.104\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\38.0.2125.104\pdf.dll ()
CHR Plugin: (RIM Handheld Application Loader) - C:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll ()
CHR Plugin: (Google Earth Plugin) - C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live™ Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Profile: C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-25]
CHR Extension: (WOT) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\bhmmomiinigofkjcapegjjndpbikblnp [2014-03-02]
CHR Extension: (YouTube) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2011-12-21]
CHR Extension: (Adblock Plus) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2014-03-02]
CHR Extension: (Google Search) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2011-12-21]
CHR Extension: (Google Wallet) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-23]
CHR Extension: (Gmail) - C:\Users\Michelle\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2011-12-21]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [22192 2014-08-22] (Microsoft Corporation)
R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [288120 2014-08-22] (Microsoft Corporation)
R2 sdAuxService; C:\Program Files\Spyware Doctor\pctsAuxs.exe [365280 2009-12-09] (PC Tools)
R2 sdCoreService; C:\Program Files\Spyware Doctor\pctsSvc.exe [1141712 2010-01-18] (PC Tools)
R3 ThreatFire; C:\Program Files\Spyware Doctor\TFEngine\TFService.exe [70928 2010-02-02] (PC Tools)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 LachesisFltr; C:\Windows\System32\drivers\Lachesis.sys [12032 2007-08-08] (Razer (Asia-Pacific) Pte Ltd)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [231800 2014-07-17] (Microsoft Corporation)
R3 netr28u; C:\Windows\System32\DRIVERS\netr28u.sys [657408 2009-07-13] (Ralink Technology Corp.)
R2 npf; C:\Windows\System32\drivers\npf.sys [35088 2010-07-16] (CACE Technologies, Inc.)
R0 PCTCore; C:\Windows\System32\drivers\PCTCore.sys [207280 2009-09-23] (PC Tools)
R1 pctgntdi; C:\Windows\System32\drivers\pctgntdi.sys [233136 2010-02-05] (PC Tools)
R3 pctplsg; C:\Windows\System32\drivers\pctplsg.sys [70408 2010-02-05] (PC Tools)
S3 rt2500usb; C:\Windows\System32\DRIVERS\rt2500usb.sys [243456 2011-09-16] (Ralink Technology Inc.)
R0 TfFsMon; C:\Windows\System32\drivers\TfFsMon.sys [51984 2010-02-02] (PC Tools)
R3 TfNetMon; C:\Windows\system32\drivers\TfNetMon.sys [33552 2010-02-02] (PC Tools)
R0 TfSysMon; C:\Windows\System32\drivers\TfSysMon.sys [59664 2010-02-02] (PC Tools)
S3 TuneConvertAudio; C:\Windows\System32\drivers\TuneConvertAudio.sys [23608 2011-11-13] (Windows (R) Win 7 DDK provider)
S3 WsAudioDevice_383; C:\Windows\System32\drivers\WsAudioDevice_383.sys [16640 2013-01-08] (Wondershare) [File not signed]

==================== NetSvcs (Whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-27 20:52 - 2014-10-27 20:54 - 00013902 _____ () C:\Users\Michelle\Downloads\FRST.txt
2014-10-27 20:52 - 2014-10-27 20:53 - 00000000 ____D () C:\FRST
2014-10-27 20:51 - 2014-10-27 20:51 - 01104896 _____ (Farbar) C:\Users\Michelle\Downloads\FRST.exe
2014-10-27 20:24 - 2014-10-27 20:24 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{A2F89BC9-3B93-4971-9B3D-F3E50E6BE900}
2014-10-27 20:17 - 2014-10-27 20:17 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{0E8A2630-2FC3-4B81-8C9B-C97C014D461F}
2014-10-27 20:12 - 2014-10-27 20:12 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{43D7F104-590A-434E-8E31-43E33639A379}
2014-10-27 07:28 - 2014-10-27 07:28 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{C9E8BBB6-FF1F-4598-A4C2-6142105422D1}
2014-10-27 07:24 - 2014-10-27 07:24 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{81984927-93D7-46E5-92B3-838D2C0AC922}
2014-10-27 00:15 - 2014-10-27 00:16 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{ECAC3EFD-7875-4317-9264-CC1480D3A132}
2014-10-26 14:48 - 2014-10-26 14:48 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{8869E401-A819-447B-A908-09B94C1F9E75}
2014-10-26 14:34 - 2014-10-26 14:34 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{30C77AEA-DB5C-4C6A-BB12-D9893041A0E4}
2014-10-26 14:26 - 2014-10-26 14:26 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{317495D4-224B-457E-8DD6-58FB7C9FE7EF}
2014-10-26 00:11 - 2014-10-26 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{49869C69-A542-424F-989E-26674C4A8F97}
2014-10-25 22:43 - 2014-10-25 22:43 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{448665F1-D4CB-4F86-A4FA-7D90EE086932}
2014-10-25 13:46 - 2014-10-25 13:46 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{2BC0F3E1-2AFC-417B-9A58-DB46C2A87525}
2014-10-24 23:14 - 2014-10-24 23:14 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{4A0A4C76-0644-46DA-B760-EF426FDFC783}
2014-10-24 23:12 - 2014-10-24 23:12 - 00145928 _____ () C:\Windows\Minidump\102514-13890-01.dmp
2014-10-24 23:12 - 2014-10-24 23:12 - 00145864 _____ () C:\Windows\Minidump\102514-14843-01.dmp
2014-10-24 23:09 - 2014-10-24 23:09 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{96E8C15F-46CB-46DD-8BF3-E1F9A1513CF5}
2014-10-24 12:25 - 2014-10-24 12:25 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{9EDD76F9-50E9-45E8-BE6C-74DF71378F37}
2014-10-24 12:20 - 2014-10-24 12:21 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{0A5C6262-74CD-4C70-A3F2-EF1D02951DD4}
2014-10-24 00:11 - 2014-10-24 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{1002BB93-67A4-4BCF-879F-26AC2367C37C}
2014-10-23 22:32 - 2014-10-23 22:32 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{EF368274-E4C9-487D-BDB2-C890B9DE399B}
2014-10-23 22:30 - 2014-10-23 22:30 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{60C19939-1A15-4844-B40A-0AA712FA653E}
2014-10-23 06:02 - 2014-10-23 06:03 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{7BA63C5D-0D6A-4FEE-8EC4-96A1512C81FB}
2014-10-23 06:01 - 2014-10-23 06:01 - 00145928 _____ () C:\Windows\Minidump\102314-20265-01.dmp
2014-10-23 06:00 - 2014-10-23 06:00 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{DAA4CD83-580C-43AC-AF7F-36A4F2D0A1EF}
2014-10-23 05:52 - 2014-10-23 05:53 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{362537FE-801D-49CE-80D9-E63CA637F616}
2014-10-23 00:10 - 2014-10-23 00:10 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{091CD70A-9135-4408-A7E8-BAC69DE1C7D0}
2014-10-22 23:23 - 2014-10-22 23:23 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{CA113039-D492-4FA9-BC02-22E926D0FEF4}
2014-10-22 23:04 - 2014-10-22 23:04 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3DCAC3A3-0F14-46A6-B7EE-3EEE01A2EAAE}
2014-10-22 23:01 - 2014-10-22 23:01 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{560E9F36-3FA3-405F-B180-D7F6C1A4E92B}
2014-10-22 22:58 - 2014-10-22 22:58 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{1CAB5C61-99E1-424A-8AA7-685B701C11F7}
2014-10-22 12:57 - 2014-10-22 12:57 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3FBBF249-1BB2-455B-8A04-9A533B0F995E}
2014-10-21 23:27 - 2014-10-21 23:27 - 00000000 ____D () C:\Users\Michelle\AppData\Roaming\EncryptStick
2014-10-21 23:19 - 2014-10-21 23:19 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{E2AF7BE5-2CEF-4AD4-AC04-B1ADB93C36BE}
2014-10-21 06:54 - 2014-10-21 06:54 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{73F05075-E787-4F2E-A004-3581B60D8EA5}
2014-10-21 00:11 - 2014-10-21 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{B091B452-4298-4288-AD7A-129B47751909}
2014-10-20 13:06 - 2014-10-20 13:06 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{B223849F-14A3-48AF-B1E1-1C4B1B164A96}
2014-10-20 13:04 - 2014-10-20 13:04 - 00145928 _____ () C:\Windows\Minidump\102014-15031-01.dmp
2014-10-20 13:00 - 2014-10-20 13:00 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{509F33DB-F02F-4F13-814A-56F02B530E53}
2014-10-20 00:12 - 2014-10-20 00:12 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{DC38F79B-5DC8-4CD9-83B5-A82D2F776D7F}
2014-10-19 15:41 - 2014-10-19 15:42 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{4B4BE0A5-6AD4-46C5-8B40-DC816752B0A2}
2014-10-19 13:22 - 2014-10-19 13:22 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{E30BB7AE-EC06-497B-873F-3EC74067A4ED}
2014-10-19 00:11 - 2014-10-19 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{73AE749D-7220-4AA4-897B-B5D7ECF6839D}
2014-10-18 23:05 - 2014-10-18 23:05 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{2A11787A-5757-4274-963A-D1F1AA19E3AC}
2014-10-18 23:02 - 2014-10-18 23:02 - 00145928 _____ () C:\Windows\Minidump\101914-18468-01.dmp
2014-10-18 23:01 - 2014-10-18 23:01 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{FA72557A-1CB9-4421-92A6-E2A4CF91AFF9}
2014-10-17 23:33 - 2014-10-17 23:33 - 00000000 ____D () C:\Program Files\Common Files\Java
2014-10-17 23:33 - 2014-10-17 23:32 - 00272808 _____ (Oracle Corporation) C:\Windows\system32\javaws.exe
2014-10-17 23:32 - 2014-10-17 23:32 - 00175528 _____ (Oracle Corporation) C:\Windows\system32\javaw.exe
2014-10-17 23:32 - 2014-10-17 23:32 - 00175528 _____ (Oracle Corporation) C:\Windows\system32\java.exe
2014-10-17 23:32 - 2014-10-17 23:32 - 00096680 _____ (Oracle Corporation) C:\Windows\system32\WindowsAccessBridge.dll
2014-10-17 23:23 - 2014-10-17 23:23 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{A4365E31-1A41-45D9-A619-F8CAA0E173A6}
2014-10-17 12:37 - 2014-10-17 12:37 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{D91C86A5-677A-40BD-87BA-5C2A33A512BF}
2014-10-17 00:25 - 2014-10-17 00:25 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{1C63A9EF-DAA5-440B-9C19-41D120F46B1F}
2014-10-16 22:40 - 2014-10-16 22:40 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{88B7AAEB-BB89-4400-8B56-C066740C4188}
2014-10-16 12:25 - 2014-10-16 12:25 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{830CB44E-691D-4F40-91D4-687E9270A9C6}
2014-10-16 12:21 - 2014-10-16 12:21 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{5A6D5062-8CC0-4250-86CD-E3AC23B259B8}
2014-10-15 23:25 - 2014-10-15 23:25 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{B832B232-9EF0-4239-B653-768A46D247F4}
2014-10-15 23:14 - 2014-10-15 23:14 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{FFE4E7E8-311B-465D-80C2-D0FDECFE4192}
2014-10-15 23:09 - 2014-10-15 23:09 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3982304D-8980-4E55-92AB-7040D4C0699D}
2014-10-15 12:52 - 2014-10-15 12:52 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{2F072A9F-D4A9-4B8E-8CE0-975C1810C691}
2014-10-14 17:53 - 2014-10-10 01:44 - 00396288 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-10-14 17:53 - 2014-10-10 01:44 - 00230912 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-10-14 17:53 - 2014-10-10 01:39 - 00302592 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-10-14 17:53 - 2014-10-07 02:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-14 17:53 - 2014-09-29 00:41 - 02379264 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-14 17:53 - 2014-09-25 22:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-14 17:53 - 2014-09-25 22:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-14 17:53 - 2014-09-25 22:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-14 17:53 - 2014-09-25 22:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-14 17:53 - 2014-09-25 22:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-14 17:53 - 2014-09-19 01:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-14 17:53 - 2014-09-19 01:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-14 17:53 - 2014-09-19 01:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-14 17:53 - 2014-09-19 01:14 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-14 17:53 - 2014-09-19 01:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-14 17:53 - 2014-09-19 01:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-14 17:53 - 2014-09-19 01:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-14 17:53 - 2014-09-19 00:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-14 17:53 - 2014-09-19 00:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-14 17:53 - 2014-09-19 00:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-14 17:53 - 2014-09-19 00:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-14 17:53 - 2014-09-19 00:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-14 17:53 - 2014-09-19 00:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-14 17:53 - 2014-09-19 00:50 - 00108032 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-14 17:53 - 2014-09-19 00:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-14 17:53 - 2014-09-19 00:44 - 00646144 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-14 17:53 - 2014-09-19 00:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-14 17:53 - 2014-09-19 00:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-14 17:53 - 2014-09-19 00:20 - 00677888 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-14 17:53 - 2014-09-19 00:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-14 17:53 - 2014-09-19 00:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-14 17:53 - 2014-09-18 23:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-14 17:53 - 2014-09-18 23:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-14 17:53 - 2014-09-18 23:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-14 17:53 - 2014-09-18 01:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-10-14 17:53 - 2014-09-04 05:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-14 17:53 - 2014-07-17 01:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-14 17:53 - 2014-07-17 01:39 - 00523264 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 00304128 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-14 17:53 - 2014-07-17 01:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\system32\aaclient.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 00130048 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-14 17:53 - 2014-07-17 01:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-14 17:53 - 2014-07-17 01:03 - 00184320 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-14 17:53 - 2014-07-17 01:02 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2014-10-14 17:52 - 2014-09-13 01:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-14 17:52 - 2014-08-19 02:41 - 00050688 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2014-10-14 17:52 - 2014-08-19 02:41 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2014-10-14 17:52 - 2014-08-19 02:41 - 00027648 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2014-10-14 17:52 - 2014-08-19 02:40 - 00096768 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe
2014-10-14 17:52 - 2014-08-19 02:40 - 00016896 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe
2014-10-14 17:52 - 2014-08-19 01:48 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2014-10-14 17:52 - 2014-07-07 01:40 - 11411456 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 03208704 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 01329664 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 01174528 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 01005056 _____ (Microsoft Corporation) C:\Windows\system32\cryptui.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00988160 _____ (Microsoft Corporation) C:\Windows\system32\drmv2clt.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00744960 _____ (Microsoft Corporation) C:\Windows\system32\blackbox.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00617984 _____ (Microsoft Corporation) C:\Windows\system32\wmdrmsdk.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00504320 _____ (Microsoft Corporation) C:\Windows\system32\msscp.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00489984 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00473600 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00442880 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00406016 _____ (Microsoft Corporation) C:\Windows\system32\drmmgrtn.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00374784 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00354816 _____ (Microsoft Corporation) C:\Windows\system32\mfplat.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00275968 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00265216 _____ (Microsoft Corporation) C:\Windows\system32\msnetobj.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00157184 _____ (Microsoft Corporation) C:\Windows\system32\pcasvc.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00081408 _____ (Microsoft Corporation) C:\Windows\system32\cryptsp.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00008192 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2014-10-14 17:52 - 2014-07-07 01:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2014-10-14 17:52 - 2014-07-07 01:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2014-10-14 17:52 - 2014-07-07 01:39 - 12625408 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2014-10-14 17:52 - 2014-07-07 01:39 - 03970488 _____ (Microsoft Corporation) C:\Windows\system32\ntkrnlpa.exe
2014-10-14 17:52 - 2014-07-07 01:39 - 03914680 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-10-14 17:52 - 2014-07-07 01:39 - 00100864 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2014-10-14 17:52 - 2014-07-07 01:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-10-14 17:52 - 2014-07-07 01:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-10-14 17:52 - 2014-07-07 01:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-10-14 17:52 - 2014-07-07 01:28 - 00593920 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\PEAuth.sys
2014-10-14 17:52 - 2014-06-28 00:21 - 00521384 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2014-10-14 17:52 - 2014-06-28 00:21 - 00455752 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2014-10-14 17:52 - 2014-06-28 00:21 - 00409272 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2014-10-14 17:52 - 2014-06-18 22:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-14 17:52 - 2014-06-18 22:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-14 17:52 - 2014-06-18 22:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-14 17:40 - 2014-10-14 17:40 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{87AB9E8C-0100-4D4D-ADA7-F6C4214A5307}
2014-10-14 17:20 - 2014-10-14 17:20 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{630DE954-C0EC-496B-87EC-EAC76C2686F8}
2014-10-14 05:57 - 2014-10-14 05:57 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{02D4D15E-5F42-4D82-81CB-41050B1CEEDD}
2014-10-14 00:11 - 2014-10-14 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{DB851F38-0A21-42EF-B72D-3563283F08F1}
2014-10-13 13:24 - 2014-10-13 13:24 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{1427E189-6B80-497D-9927-775BEF98BA5B}
2014-10-13 13:22 - 2014-10-13 13:22 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{2DC7FC0E-EEDE-4E7B-9FBC-9B536653C50D}
2014-10-13 13:15 - 2014-10-13 13:15 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{CB995F31-11CC-455B-869E-1B98DA592DF9}
2014-10-13 00:11 - 2014-10-13 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{F88CCC6D-6F41-4890-9AB7-25EF4CDC057E}
2014-10-12 18:38 - 2014-10-12 18:38 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{483B102F-6738-4F52-BD3F-791E7ABD7BE4}
2014-10-12 18:37 - 2014-10-12 18:37 - 00145928 _____ () C:\Windows\Minidump\101214-14937-01.dmp
2014-10-12 18:33 - 2014-10-12 18:33 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{31F8780B-04FC-4B1F-AE6D-ADBC991CE643}
2014-10-12 14:12 - 2014-10-12 14:12 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{9DE0833D-BD1D-405A-9912-B97733F528ED}
2014-10-12 14:11 - 2014-10-12 14:11 - 00145928 _____ () C:\Windows\Minidump\101214-14218-01.dmp
2014-10-12 14:08 - 2014-10-12 14:08 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{17DAEBB7-8DBA-4D29-934B-86A48AA29A71}
2014-10-12 00:11 - 2014-10-12 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{709F8246-D03C-468B-8C5A-2DBCF6273F83}
2014-10-11 23:18 - 2014-10-11 23:19 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-10-11 23:18 - 2014-10-11 23:19 - 00000000 ____D () C:\Program Files\Common Files\Adobe
2014-10-11 23:18 - 2014-10-11 23:18 - 00001989 _____ () C:\Users\Public\Desktop\Adobe Reader XI.lnk
2014-10-11 23:09 - 2014-10-11 23:10 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{B7FCA553-72C6-43A8-ABCC-395D8C4D7861}
2014-10-11 10:07 - 2014-10-11 10:07 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{F619564A-5B08-4559-9679-C145E4DA0198}
2014-10-11 00:11 - 2014-10-11 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3E0194B6-640D-477F-8882-0AFA49A0184A}
2014-10-10 23:44 - 2014-10-10 23:44 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{D2BE025F-3172-4B3C-AC4E-6B3DF2774A63}
2014-10-10 23:29 - 2014-10-10 23:30 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{75F82D82-A148-47D3-8EBF-8676C23E5632}
2014-10-10 05:53 - 2014-10-10 05:53 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{25D10790-4224-4632-8D2A-19AAB46744A6}
2014-10-09 12:40 - 2014-10-09 12:40 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{6228C692-8B7F-4326-99EF-370F6E473EEE}
2014-10-09 00:11 - 2014-10-09 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{EFC46476-093F-451A-A5E3-9D1078819A4C}
2014-10-08 23:05 - 2014-10-08 23:05 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{5886FA74-AFF7-4DB2-BA7D-79DC105B32DF}
2014-10-08 06:29 - 2014-10-08 06:29 - 00145928 _____ () C:\Windows\Minidump\100814-15859-01.dmp
2014-10-08 06:16 - 2014-10-08 06:16 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{A88FB4FB-8BD2-4B74-811C-231E6EEA37FA}
2014-10-08 00:12 - 2014-10-08 00:12 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{370B1451-690B-4DD4-A854-9DEE7EC7F2F4}
2014-10-07 23:08 - 2014-10-07 23:08 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{1805940C-AE22-4F4B-838F-E60F5E23BE66}
2014-10-07 10:03 - 2014-10-07 10:03 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{468A102C-464E-4B3B-AF02-855048B5E813}
2014-10-06 12:59 - 2014-10-06 13:00 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{4D60B230-9B66-4494-AEF8-3011802C1ECF}
2014-10-05 14:41 - 2014-10-05 14:41 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{C920D5DB-13E2-4DB0-8A17-63F5302432B5}
2014-10-04 23:21 - 2014-10-04 23:21 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{B055FD0D-02A6-48B9-A8CD-BDE3823EB654}
2014-10-04 08:57 - 2014-10-04 08:57 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{84489525-7852-44E9-845E-F4641FAB7B84}
2014-10-04 00:10 - 2014-10-04 00:10 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{0D3546CE-D2EE-42A7-904C-F24B00AE3BC5}
2014-10-03 23:28 - 2014-10-03 23:29 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3E6EF356-AFB2-40FD-BDBE-7B4ED32CDEA8}
2014-10-03 12:16 - 2014-10-03 12:16 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{8BF92EA2-ED9D-4BC4-86EB-96651781F856}
2014-10-03 00:10 - 2014-10-03 00:10 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{D3781C50-C5A6-43A8-9715-D37514271E80}
2014-10-02 22:56 - 2014-10-02 22:56 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{565D46A0-AE25-49E2-B157-39C8BE017767}
2014-10-02 12:25 - 2014-10-02 12:25 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{BC988442-9CAF-45B4-A571-7E65D29BEA09}
2014-10-02 00:11 - 2014-10-02 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{3DFDC0FD-F063-4EA9-9FEC-CBD24E027F1F}
2014-10-01 23:02 - 2014-10-01 23:02 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{DFDB478B-AFFC-4D70-AE69-199B3FBEDB4B}
2014-10-01 12:30 - 2014-09-25 01:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-10-01 12:23 - 2014-10-01 12:23 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{7C1AAFAE-5373-4F19-A6D4-40DB191D366D}
2014-09-30 22:32 - 2014-09-30 22:32 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{A1EC3BF8-556F-4417-B1DC-93625F0B332E}
2014-09-30 12:43 - 2014-09-30 12:43 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{EC62B302-665B-45FF-BB00-0CE3E65DF624}
2014-09-29 13:45 - 2014-09-29 13:45 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{8665161B-A083-4B4B-A97A-8040CCE3CE34}
2014-09-29 00:12 - 2014-09-29 00:12 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{64D0EFE6-F27F-4525-B9A3-C9A2F9A0A22E}
2014-09-28 14:05 - 2014-09-28 14:05 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{246FE0CB-B9A6-431C-930B-B2A929DD2B07}
2014-09-28 00:17 - 2014-09-28 00:17 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{C7585E04-5A29-41E3-A2C7-54CBDE785970}
2014-09-27 17:54 - 2014-09-27 17:54 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{A6D91DE2-9247-4D0F-B342-244E231907D4}
2014-09-27 00:11 - 2014-09-27 00:11 - 00000000 ____D () C:\Users\Michelle\AppData\Local\{48BA6C0A-43CB-488B-9A7C-A2A77C198269}

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-10-27 20:51 - 2011-07-17 11:49 - 00000886 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-10-27 20:50 - 2012-12-13 21:11 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-10-27 20:48 - 2011-09-16 19:15 - 00000000 ____D () C:\ProgramData\TEMP
2014-10-27 20:39 - 2011-07-13 03:51 - 01703386 _____ () C:\Windows\WindowsUpdate.log
2014-10-27 20:31 - 2009-07-14 04:34 - 00025744 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-10-27 20:31 - 2009-07-14 04:34 - 00025744 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-10-27 20:31 - 2009-07-14 02:37 - 00000000 ____D () C:\Windows\tracing
2014-10-27 20:30 - 2011-09-16 21:12 - 00000000 ____D () C:\Program Files\Spyware Doctor
2014-10-27 20:29 - 2011-09-17 12:13 - 00000000 ____D () C:\Users\Michelle\AppData\Roaming\Spotify
2014-10-27 20:29 - 2011-07-12 21:08 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-27 20:24 - 2011-11-27 12:51 - 00000000 ____D () C:\Users\Michelle\Tracing
2014-10-27 20:24 - 2011-07-17 11:49 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-10-27 20:23 - 2009-07-14 04:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-10-27 20:23 - 2009-07-14 04:39 - 00157324 _____ () C:\Windows\setupact.log
2014-10-27 01:02 - 2011-09-17 12:13 - 00000000 ____D () C:\Users\Michelle\AppData\Local\Spotify
2014-10-24 23:57 - 2011-07-17 11:50 - 00002129 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-24 23:12 - 2011-09-18 11:32 - 188038793 _____ () C:\Windows\MEMORY.DMP
2014-10-24 23:12 - 2011-09-18 11:32 - 00000000 ____D () C:\Windows\Minidump
2014-10-19 15:41 - 2009-07-14 04:53 - 00032608 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2014-10-17 23:33 - 2013-10-19 22:58 - 00000000 ____D () C:\ProgramData\Oracle
2014-10-17 13:04 - 2009-07-14 02:37 - 00000000 ____D () C:\Windows\rescache
2014-10-17 12:47 - 2009-07-14 02:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-10-17 00:24 - 2014-05-06 22:12 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-10-17 00:24 - 2009-07-14 04:33 - 00432144 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-17 00:22 - 2013-10-13 16:41 - 00000000 ____D () C:\ProgramData\Microsoft Help
2014-10-15 00:13 - 2013-08-14 07:31 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-15 00:06 - 2011-07-12 21:16 - 100290944 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-10-12 00:10 - 2011-07-17 12:07 - 00178246 _____ () C:\Windows\PFRO.log
2014-10-11 23:18 - 2011-09-27 21:05 - 00000000 ____D () C:\ProgramData\Adobe
2014-10-11 23:18 - 2011-09-27 21:05 - 00000000 ____D () C:\Program Files\Adobe

Some content of TEMP:
====================
C:\Users\Michelle\AppData\Local\Temp\jre-7u55-windows-i586-iftw.exe
C:\Users\Michelle\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe
C:\Users\Michelle\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Michelle\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-10-26 20:13

==================== End Of Log ============================



Additional scan result of Farbar Recovery Scan Tool (x86) Version: 27-10-2014 01
Ran by Michelle at 2014-10-27 20:55:10
Running from C:\Users\Michelle\Downloads
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: Spyware Doctor with AntiVirus (Enabled - Up to date) {2F668A56-D5E0-2DF1-A0AE-CB1284F42AB2}
AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Spyware Doctor (Disabled - Out of date) {94076BB2-F3DA-227F-9A1E-F060FF73600F}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.7.1.19610 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AudibleManager (HKLM\...\AudibleManager) (Version: 2004441824.48.56.37424498 - Audible, Inc.)
BlackBerry Desktop Software 6.1 (HKLM\...\BlackBerry_Desktop) (Version: 6.1.0.35 - Research In Motion Ltd.)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35 - Research In Motion Ltd.) Hidden
BlackBerry Device Manager 6.1 (HKLM\...\BlackBerry_{B768E610-7C54-4BA8-A184-B4683515D1EF}) (Version: 6.1.0.35 - Research In Motion Ltd.)
BlackBerry Device Manager 6.1 (Version: 6.1.0.35 - Research In Motion Ltd.) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 38.0.2125.104 - Google Inc.)
Google Earth Plug-in (HKLM\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.5 - Google Inc.) Hidden
Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel(R) TV Wizard (HKLM\...\TVWiz) (Version: - Intel Corporation)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (Version: 2.1.71.14 - Oracle, Inc.) Hidden
Java(TM) 6 Update 26 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216022FF}) (Version: 6.0.260 - Oracle)
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Mesh Runtime (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Ultimate 2007 (HKLM\...\ULTIMATER) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 20.0.1 (x86 en-GB) (HKLM\...\Mozilla Firefox 20.0.1 (x86 en-GB)) (Version: 20.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 20.0.1 - Mozilla)
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
OpenOffice.org 3.3 (HKLM\...\{82AF3E91-57E1-4754-84D0-40A46E2479AB}) (Version: 3.3.9567 - OpenOffice.org)
Paint.NET v3.5.8 (HKLM\...\{9CF4A37B-A8C4-44D7-8C53-13B9D9594BB2}) (Version: 3.58.0 - dotPDN LLC)
Radio Downloader (HKLM\...\{D7FE649A-E0FA-40C6-974D-555CEA440FFB}) (Version: 0.22.0.0 - NerdoftheHerd.com)
Re-markit (HKLM\...\349ad0cc-868c-4ebc-9136-cc72545b584b) (Version: - Re-markit Software) <==== ATTENTION
Sean O'Connor's Windows Games Lite version August 2011 (HKLM\...\{9D66AE64-6C35-4523-A9E0-A092C64AD22F}_is1) (Version: August 2011 - Sean O'Connor's Windows Games Ltd)
Spotify (HKCU\...\Spotify) (Version: 0.9.13.24.g5dbb3103 - Spotify AB)
Spyware Doctor 7.0 (HKLM\...\Spyware Doctor) (Version: 7.0 - PC Tools)
SpywareBlaster 4.4 (HKLM\...\SpywareBlaster_is1) (Version: 4.4.0 - Javacool Software LLC)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-002E-0000-0000-0000000FF1CE}_ULTIMATER_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
VO Package (HKLM\...\VOPackage) (Version: 1.0.0.0 - ) <==== ATTENTION
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Mobile Device Updater Component (Version: 04.08.2345.00 - Microsoft Corporation) Hidden
WinPcap 4.1.2 (HKLM\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)
WinRAR 4.20 beta 3 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.3 - win.rar GmbH)
Zune (HKLM\...\Zune) (Version: 04.08.2345.00 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{00b7e0ab-817a-44ad-a04b-d1148d524136}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{7c6e29bc-8b8b-4c3d-859e-af6cd158be0f}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c0-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c1-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c2-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c3-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c4-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c5-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c6-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c8-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969c9-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969ca-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File
CustomCLSID: HKU\S-1-5-21-1266558717-1336983367-1296811003-1001_Classes\CLSID\{88d969d6-f192-11d4-a65f-0040963251e5}\InprocServer32 -> %SystemDrive%\Users\Michelle\AppData\Roaming\Microsoft\MSXML2\msxml4.dll No File

==================== Restore Points =========================

17-10-2014 23:29:47 Installed Java 7 Update 71
20-10-2014 02:49:35 Windows Update
24-10-2014 12:36:16 Windows Update
27-10-2014 20:36:26 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 02:04 - 2009-06-10 21:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {04976854-6AE3-4338-AEBA-1AE8B4635B1D} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-09-10] (Adobe Systems Incorporated)
Task: {0D2C328C-A770-4E17-A88D-F091233946A0} - System32\Tasks\Shutdown => C:\Windows\system32\shutdown.exe [2009-07-14] (Microsoft Corporation)
Task: {1B784BF4-C1AD-4013-9BC7-85A8A5729BE8} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-20] (Google Inc.)
Task: {33C94E5C-CE27-4C59-B46E-BAABF07E306F} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2014-10-20] (Google Inc.)
Task: {81D1BD19-897F-4748-A531-8DE38ECC3993} - System32\Tasks\UpdateVO => C:\Users\Michelle\AppData\Roaming\VOPackage\VOPackage.exe

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2011-09-16 21:13 - 2009-12-02 09:42 - 01263568 _____ () C:\Program Files\Spyware Doctor\UserModeFileCache.dll
2011-09-16 21:13 - 2009-08-24 12:56 - 00137168 _____ () C:\Program Files\Spyware Doctor\NetworkLayer\PCTCFHook.dll
2011-09-16 21:13 - 2010-01-11 14:27 - 00137168 _____ () C:\Program Files\Spyware Doctor\avengine\sdkBSCtrl.dll
2012-05-01 11:15 - 2014-10-07 22:48 - 36966968 _____ () C:\Users\Michelle\AppData\Roaming\Spotify\Data\libcef.dll
2014-10-24 23:57 - 2014-10-10 02:03 - 01042760 _____ () C:\Program Files\Google\Chrome\Application\38.0.2125.104\libglesv2.dll
2014-10-24 23:57 - 2014-10-10 02:03 - 00211272 _____ () C:\Program Files\Google\Chrome\Application\38.0.2125.104\libegl.dll
2014-10-24 23:57 - 2014-10-10 02:04 - 08910664 _____ () C:\Program Files\Google\Chrome\Application\38.0.2125.104\pdf.dll
2014-10-24 23:57 - 2014-10-10 02:03 - 01681224 _____ () C:\Program Files\Google\Chrome\Application\38.0.2125.104\ffmpegsumo.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\ProgramData\TEMP:DFC5A2B2

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)


========================= Accounts: ==========================

Administrator (S-1-5-21-1266558717-1336983367-1296811003-500 - Administrator - Disabled)
Guest (S-1-5-21-1266558717-1336983367-1296811003-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1266558717-1336983367-1296811003-1002 - Limited - Enabled)
Michelle (S-1-5-21-1266558717-1336983367-1296811003-1001 - Administrator - Enabled) => C:\Users\Michelle

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (10/26/2014 06:00:41 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: pctsSvc.exe, version: 7.0.0.102, time stamp: 0x4b53dbb8
Faulting module name: SDAVgate.dll_unloaded, version: 0.0.0.0, time stamp: 0x4b710694
Exception code: 0xc0000005
Fault offset: 0x0bdf07d3
Faulting process id: 0x72c
Faulting application start time: 0xpctsSvc.exe0
Faulting application path: pctsSvc.exe1
Faulting module path: pctsSvc.exe2
Report Id: pctsSvc.exe3

Error: (10/26/2014 00:03:52 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: GoogleUpdate.exe, version: 1.3.25.5, time stamp: 0x542a053d
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea91c
Exception code: 0xc0000005
Fault offset: 0x00034d60
Faulting process id: 0x548
Faulting application start time: 0xGoogleUpdate.exe0
Faulting application path: GoogleUpdate.exe1
Faulting module path: GoogleUpdate.exe2
Report Id: GoogleUpdate.exe3

Error: (10/11/2014 11:19:22 PM) (Source: Windows Search Service) (EventID: 3059) (User: )
Description: The update cannot be initialized.

Context: Application, SystemIndex Catalog


Details:
The system cannot find the file specified. (HRESULT : 0x80070002) (0x80070002)

Error: (10/11/2014 11:18:55 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0c672
Faulting module name: TfWah.dll, version: 4.10.2.1, time stamp: 0x4b6725dc
Exception code: 0xc0000005
Fault offset: 0x0000b5ea
Faulting process id: 0x141c
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3

Error: (10/11/2014 11:17:57 PM) (Source: Windows Search Service) (EventID: 3059) (User: )
Description: The update cannot be initialized.

Context: Application, SystemIndex Catalog


Details:
The system cannot find the file specified. (HRESULT : 0x80070002) (0x80070002)

Error: (10/11/2014 11:17:23 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0c672
Faulting module name: TfWah.dll, version: 4.10.2.1, time stamp: 0x4b6725dc
Exception code: 0xc0000005
Fault offset: 0x0000b5ea
Faulting process id: 0x394
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3

Error: (10/07/2014 11:08:23 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: pctsSvc.exe, version: 7.0.0.102, time stamp: 0x4b53dbb8
Faulting module name: SystemMonitor.sdp, version: 7.0.0.130, time stamp: 0x4b46b19c
Exception code: 0xc0000005
Fault offset: 0x0000e671
Faulting process id: 0x6cc
Faulting application start time: 0xpctsSvc.exe0
Faulting application path: pctsSvc.exe1
Faulting module path: pctsSvc.exe2
Report Id: pctsSvc.exe3

Error: (09/28/2014 09:42:15 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 8b8

Start Time: 01cfdb252e3d4dcb

Termination Time: 0

Application Path: C:\Windows\Explorer.EXE

Report Id: 226607d9-4758-11e4-8f5d-6c626d58e428

Error: (09/23/2014 02:38:47 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: spotify.exe, version: 0.9.13.24, time stamp: 0x54117a48
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x80000003
Fault offset: 0x058759f8
Faulting process id: 0xc58
Faulting application start time: 0xspotify.exe0
Faulting application path: spotify.exe1
Faulting module path: spotify.exe2
Report Id: spotify.exe3

Error: (09/18/2014 01:07:56 PM) (Source: Windows Search Service) (EventID: 3059) (User: )
Description: The update cannot be initialized.

Context: Application, SystemIndex Catalog


Details:
The system cannot find the file specified. (HRESULT : 0x80070002) (0x80070002)


System errors:
=============
Error: (10/27/2014 08:23:55 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 20:22:50 on ‎27/‎10/‎2014 was unexpected.

Error: (10/27/2014 07:30:12 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

Error: (10/26/2014 06:01:03 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).

Error: (10/26/2014 02:47:52 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 14:46:22 on ‎26/‎10/‎2014 was unexpected.

Error: (10/26/2014 02:33:31 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 14:32:36 on ‎26/‎10/‎2014 was unexpected.

Error: (10/25/2014 10:42:09 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 23:40:44 on ‎25/‎10/‎2014 was unexpected.

Error: (10/24/2014 11:13:01 PM) (Source: BugCheck) (EventID: 1001) (User: )
Description: 0x00000024 (0x001904fb, 0x911bfee0, 0x911bfac0, 0x8c5474a4)C:\Windows\MEMORY.DMP102514-14843-01

Error: (10/23/2014 10:32:41 PM) (Source: Service Control Manager) (EventID: 7001) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%997

Error: (10/23/2014 10:32:41 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%997

Error: (10/23/2014 10:32:41 PM) (Source: PNRPSvc) (EventID: 102) (User: )
Description: 0x800703e5


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2014-10-27 20:36:20.866
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-27 08:08:57.070
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-27 07:57:12.027
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 18:26:41.333
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 17:47:47.870
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 17:22:34.462
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 15:02:23.110
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 14:53:54.476
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 14:43:11.420
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.

Date: 2014-10-26 03:48:00.452
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Spyware Doctor\TFEngine\TFWAH.dll because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Processor: Genuine Intel(R) CPU 2140 @ 1.60GHz
Percentage of memory in use: 46%
Total physical RAM: 3318.24 MB
Available physical RAM: 1760.92 MB
Total Pagefile: 6632.72 MB
Available Pagefile: 4697.63 MB
Total Virtual: 2047.88 MB
Available Virtual: 1887.77 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:247.82 GB) (Free:103.46 GB) NTFS
Drive d: (Storage) (Fixed) (Total:683.59 GB) (Free:646.51 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 10A795B5)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=247.8 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=683.6 GB) - (Type=07 NTFS)

==================== End Of Log ============================

aswMBR version 1.0.1.2161 Copyright(c) 2014 AVAST Software
Run date: 2014-10-27 20:59:58
-----------------------------
20:59:58.754 OS Version: Windows 6.1.7601 Service Pack 1
20:59:58.754 Number of processors: 2 586 0xF02
20:59:58.754 ComputerName: MICHELLE-PC UserName: Michelle
21:00:11.748 Initialize success
21:00:11.849 VM: initialized successfully
21:00:11.982 VM: Intel CPU virtualization not supported
21:00:12.013 supported disk I/O ataport.SYS
21:02:28.570 AVAST engine defs: 14102700
21:02:38.477 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP3T0L0-3
21:02:38.477 Disk 0 Vendor: SAMSUNG_HD103SJ 1AJ10001 Size: 953869MB BusType: 3
21:02:38.641 Disk 0 MBR read successfully I/O
21:02:38.649 Disk 0 MBR scan
21:02:38.743 Disk 0 Windows 7 default MBR code
21:02:38.758 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 2048
21:02:38.774 Disk 0 default boot code
21:02:38.844 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 253768 MB offset 206848
21:02:38.922 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 699999 MB offset 519923712
21:02:39.008 Disk 0 scanning sectors +1953521664
21:02:39.165 Disk 0 scanning C:\Windows\system32\drivers
21:03:00.372 Service scanning
21:03:14.887 Service MpKsl260755e2 C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{689C82D7-3A2D-4BD0-9AE1-F6F53D9F5480}\MpKsl260755e2.sys **LOCKED** 32
21:03:38.514 Modules scanning
21:03:46.928 Disk 0 trace - called modules:
21:03:46.952 ntoskrnl.exe CLASSPNP.SYS disk.sys PCTCore.sys ACPI.sys halmacpi.dll ataport.SYS intelide.sys PCIIDEX.SYS atapi.sys
21:03:46.967 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x866011d0]
21:03:46.975 3 CLASSPNP.SYS[8ca6d59e] -> nt!IofCallDriver -> [0x86601b80]
21:03:46.991 5 PCTCore.sys[8c43088f] -> nt!IofCallDriver -> [0x86137788]
21:03:47.006 7 ACPI.sys[83a033d4] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP3T0L0-3[0x86153338]
21:03:47.569 AVAST engine scan C:\Windows
21:03:50.600 AVAST engine scan C:\Windows\system32
21:09:15.529 AVAST engine scan C:\Windows\system32\drivers
21:09:45.541 AVAST engine scan C:\Users\Michelle
21:29:28.588 AVAST engine scan C:\ProgramData
21:32:59.298 Disk 0 statistics 3070440/278/0 @ 1.53 MB/s
21:32:59.317 Scan finished successfully
21:34:05.367 Disk 0 MBR has been saved successfully to "C:\Users\Michelle\Desktop\MBR.dat"
21:34:05.453 The log file has been saved successfully to "C:\Users\Michelle\Desktop\aswMBR.txt"

[Juliet]

Hi and welcome

Not sure whats going on but will try to help as best I can, I do spot a few things.

A couple of programs need to be removed/uninstalled

Re-markit Re-markit Software
VO Package (Version: 1.0.0.0)

I also notice a lot of errors coming from Spyware Doctor. Since this is a free program?, let's remove it also at this time.

Then reboot your machine.


If there are any personal files, pics, etc. on your computer you cannot live without, back them up now just as a precaution.
Emergency Backup Procedure - Tech Support Forum (http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/306529-emergency-backup-procedure.html)

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

How to use ComboFix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

Download ComboFix from here:
Link 1 (http://www.bleepingcomputer.com/download/combofix/)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

Place ComboFix.exe on your Desktop <--Important

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.



You can get help on disabling your protection programs here (http://www.techsupportforum.com/security-center/virus-trojan-spyware-help/490111-how-disable-your-security-applications.html)
Double click on ComboFix.exe & follow the prompts.
You may be asked to install or update the Recovery Console (http://en.wikipedia.org/wiki/Recovery_Console) (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)
Your desktop may go blank. This is normal. It will return when ComboFix is done. Combofix may need to reboot your computer more than once to do its job this is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

---------------------------------------------------------------------------------------------
Ensure your AntiVirus and AntiSpyware applications are re-enabled.

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
---------------------------------------------------------------------------------------------
If there are Internet issues after running ComboFix:
Internet Explorer:
Tools Menu -> Internet Options -> Connections Tab ->Lan Settings > uncheck "use a proxy server" and check to "Automatically detect settings". Also clear any proxy address and port. ok, apply (only if applicable), ok.
Firefox:
Tools Menu -> Options... -> Advanced Tab -> Network Tab -> "Settings" under Connection. "No Proxy" should be selected, unless you have one set up yourself.
Chrome:
Select -> Tools menu -> then "Options", then go to "Change Proxy Settings", then "LAN Settings" , then take out the check mark for "Use a proxy server for your LAN" if set, unless you set this up yourself.
Safari
Launch Safari
Go to general settings menu
Then in Preferences/ Advanced
Then on line click Proxies change settings ...
Click Internet Options, then click the Connections tab, click Network Settings.
Disable option (uncheck) for the use of proxy server ...

[Edgecrusher]

hi, i removed the two programs and spyware doctor. And ran combofix. I think that the blue screen error problem is caused by hardware/software problems. I did a little research on it. Here's the combofix log.



ComboFix 14-10-29.01 - Michelle 31/10/2014 2:46.1.2 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.44.1033.18.3318.1859 [GMT 0:00]
Running from: c:\users\Michelle\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
SP: Microsoft Security Essentials *Disabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
D:\install.exe
.
.
((((((((((((((((((((((((( Files Created from 2014-09-28 to 2014-10-31 )))))))))))))))))))))))))))))))
.
.
2014-10-31 02:54 . 2014-10-31 02:54 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-10-31 01:16 . 2014-10-14 20:13 8901368 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{842ABCD1-968A-43FE-93A9-FABBE38A47EA}\mpengine.dll
2014-10-31 00:00 . 2014-05-08 09:06 2742784 ----a-w- c:\windows\system32\rdpcorets.dll
2014-10-31 00:00 . 2014-05-08 09:06 13824 ----a-w- c:\windows\system32\RdpGroupPolicyExtension.dll
2014-10-30 00:04 . 2014-10-14 20:13 8901368 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-10-27 20:52 . 2014-10-27 20:58 -------- d-----w- C:\FRST
2014-10-21 23:27 . 2014-10-21 23:27 -------- d-----w- c:\users\Michelle\AppData\Roaming\EncryptStick
2014-10-17 23:33 . 2014-10-17 23:33 -------- d-----w- c:\program files\Common Files\Java
2014-10-17 23:32 . 2014-10-17 23:32 96680 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-10-14 17:52 . 2014-06-18 22:23 156824 ----a-w- c:\windows\system32\mscorier.dll
2014-10-11 23:18 . 2014-10-11 23:19 -------- d-----w- c:\program files\Common Files\Adobe
2014-10-01 23:14 . 2014-09-17 12:40 908840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{ACB192F4-B6AE-40A3-A5A2-91C024C6736D}\gapaengine.dll
2014-10-01 12:30 . 2014-09-25 01:40 519680 ----a-w- c:\windows\system32\qdvd.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-10-30 11:24 . 2011-07-12 21:15 229000 ------w- c:\windows\system32\MpSigStub.exe
2014-09-17 12:40 . 2011-09-16 21:04 908840 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2014-09-10 23:50 . 2012-12-13 21:10 701104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-09-10 23:50 . 2011-07-17 11:48 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-09-09 21:47 . 2014-09-23 22:24 2048 ----a-w- c:\windows\system32\tzres.dll
2014-08-27 23:05 . 2011-03-28 17:36 23256 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2014-08-23 01:46 . 2014-08-28 12:29 305152 ----a-w- c:\windows\system32\gdi32.dll
2013-04-16 21:21 . 2013-04-16 21:21 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify Web Helper"="c:\users\Michelle\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2014-10-07 1514040]
"Spotify"="c:\users\Michelle\AppData\Roaming\Spotify\spotify.exe" [2014-10-07 6553144]
"GoogleChromeAutoLaunch_D767CAD71DA7DD1CDFD0D3EF6D1B23BA"="c:\program files\Google\Chrome\Application\chrome.exe" [2014-10-22 854344]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-09-23 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-09-23 173592]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-09-23 150552]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-07-26 82256]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2014-08-22 974432]
"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 159456]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2014-09-12 959176]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2014-09-26 271744]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [x]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-09-19 108032]
R3 LachesisFltr;Lachesis Mouse Driver;c:\windows\system32\drivers\Lachesis.sys [2007-08-08 12032]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2014-07-17 95920]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2014-08-22 288120]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 14848]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2013-10-02 49152]
R3 TuneConvertAudio;TuneConvertAudio;c:\windows\system32\drivers\TuneConvertAudio.sys [2011-11-13 23608]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2011-07-12 1343400]
R3 WsAudioDevice_383;WsAudioDevice_383;c:\windows\system32\drivers\WsAudioDevice_383.sys [2013-01-08 16640]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 51040]
S2 npf;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-07-16 35088]
S3 netr28u;RT2870 USB Wireless LAN Card Driver for Vista;c:\windows\system32\DRIVERS\netr28u.sys [2009-07-13 657408]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2009-03-01 139776]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-10-28 18:51 1089352 ----a-w- c:\program files\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-10-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-12-13 23:50]
.
2014-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-17 23:46]
.
2014-10-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-07-17 23:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
IE: E&xport to Microsoft Excel - c:\progra~1\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.1.254 192.168.1.254
FF - ProfilePath - c:\users\Michelle\AppData\Roaming\Mozilla\Firefox\Profiles\lvyu5r43.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Wondershare Helper Compact.exe - c:\program files\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1266558717-1336983367-1296811003-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1266558717-1336983367-1296811003-1001\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-10-31 02:57:14
ComboFix-quarantined-files.txt 2014-10-31 02:57
.
Pre-Run: 115,389,222,912 bytes free
Post-Run: 115,482,898,432 bytes free
.
- - End Of File - - 256882203B089A94B6187687CBE5A373
A36C5E4F47E84449FF07ED3517B43A31

[Juliet]

I think that the blue screen error problem is caused by hardware/software problems.
When first researching your logs and not finding any thing malicious, it's indicating probably more along the lines hardware but, we'll try to locate what.

lets try to for look the stop code.


Download BlueScreenView (http://www.nirsoft.net/utils/blue_screen_view.html)
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[Edgecrusher]

==================================================
Dump File : 102914-14640-01.dmp
Crash Time : 29/10/2014 23:51:46
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x82c764f7
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+38aff
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+38aff
Stack Address 1 : ntoskrnl.exe+754f7
Stack Address 2 : ntoskrnl.exe+b3cf7
Stack Address 3 : ntoskrnl.exe+b3e1c
Computer Name :
Full Path : C:\Windows\Minidump\102914-14640-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,888
Dump File Time : 29/10/2014 23:52:32
==================================================

==================================================
Dump File : 102814-15703-01.dmp
Crash Time : 28/10/2014 18:06:42
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82e0d7ba
Parameter 3 : 0x93c1b9c0
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1fd7ba
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+1fd7ba
Stack Address 1 : ntoskrnl.exe+35846
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102814-15703-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,888
Dump File Time : 28/10/2014 18:07:27
==================================================

==================================================
Dump File : 102814-14328-01.dmp
Crash Time : 28/10/2014 18:03:43
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x82e9c92a
Parameter 3 : 0x974bbb3c
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+26092a
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+26092a
Stack Address 1 : ntoskrnl.exe+262d09
Stack Address 2 : ntoskrnl.exe+35846
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102814-14328-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,888
Dump File Time : 28/10/2014 18:05:57
==================================================

==================================================
Dump File : 102514-14843-01.dmp
Crash Time : 24/10/2014 23:12:13
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904fb
Parameter 2 : 0x911bfee0
Parameter 3 : 0x911bfac0
Parameter 4 : 0x8c5474a4
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a94a4
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d231c
Stack Address 1 : Ntfs.sys+1ab29
Stack Address 2 : Ntfs.sys+aeef1
Stack Address 3 : ntoskrnl.exe+2f02a
Computer Name :
Full Path : C:\Windows\Minidump\102514-14843-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,864
Dump File Time : 24/10/2014 23:12:57
==================================================

==================================================
Dump File : 102514-13890-01.dmp
Crash Time : 24/10/2014 23:11:23
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 0x001904fb
Parameter 2 : 0xb973c9ac
Parameter 3 : 0xb973c590
Parameter 4 : 0x8c55a72c
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+a472c
File Description : NT File System Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d231c
Stack Address 1 : Ntfs.sys+1ab29
Stack Address 2 : Ntfs.sys+1920d
Stack Address 3 : ntoskrnl.exe+5d462
Computer Name :
Full Path : C:\Windows\Minidump\102514-13890-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 24/10/2014 23:12:07
==================================================

==================================================
Dump File : 102314-20265-01.dmp
Crash Time : 23/10/2014 06:00:59
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8c64963c
Parameter 3 : 0x943fa714
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+1f63c
File Description : Microsoft Filesystem Filter Manager
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : fltmgr.sys+1f63c
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102314-20265-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 23/10/2014 06:01:53
==================================================

==================================================
Dump File : 102014-15031-01.dmp
Crash Time : 20/10/2014 13:03:41
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0xffffffc3
Parameter 2 : 0x00000001
Parameter 3 : 0x8c442cb2
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ee2d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5ee2d
Stack Address 1 : ntoskrnl.exe+38a28
Stack Address 2 : TfFsMon.sys+bcb2
Stack Address 3 : TfFsMon.sys+477a
Computer Name :
Full Path : C:\Windows\Minidump\102014-15031-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 20/10/2014 13:04:25
==================================================

==================================================
Dump File : 101914-18468-01.dmp
Crash Time : 18/10/2014 23:01:41
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : 0x8c5db688
Parameter 2 : 0x03d63121
Parameter 3 : 0x96fcad60
Parameter 4 : 0x0000000b
Caused By Driver : ksecdd.sys
Caused By Address : ksecdd.sys+9688
File Description : Kernel Security Support Provider Interface
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18443 (win7sp1_gdr.140411-1533)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5ee2d
Stack Address 1 : ntoskrnl.exe+38a28
Stack Address 2 : msrpc.sys+1e0c1
Stack Address 3 : msrpc.sys+16f90
Computer Name :
Full Path : C:\Windows\Minidump\101914-18468-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 18/10/2014 23:02:28
==================================================

==================================================
Dump File : 101214-14937-01.dmp
Crash Time : 12/10/2014 18:36:50
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041287
Parameter 2 : 0x02d83058
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5ed5d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+5ed5d
Stack Address 1 : ntoskrnl.exe+38a38
Stack Address 2 : ntoskrnl.exe+acaa0
Stack Address 3 : ntoskrnl.exe+6dba0
Computer Name :
Full Path : C:\Windows\Minidump\101214-14937-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 12/10/2014 18:37:36
==================================================

==================================================
Dump File : 101214-14218-01.dmp
Crash Time : 12/10/2014 14:10:30
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82e26afd
Parameter 3 : 0xaff3cabc
Parameter 4 : 0x00000000
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntoskrnl.exe+209afd
Stack Address 1 : ntoskrnl.exe+24b4ae
Stack Address 2 : ntoskrnl.exe+22cd13
Stack Address 3 : ntoskrnl.exe+35856
Computer Name :
Full Path : C:\Windows\Minidump\101214-14218-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 12/10/2014 14:11:20
==================================================

==================================================
Dump File : 100814-15859-01.dmp
Crash Time : 08/10/2014 06:27:50
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc000001d
Parameter 2 : 0x8c83c821
Parameter 3 : 0xb38616ec
Parameter 4 : 0x00000000
Caused By Driver : PCTCore.sys
Caused By Address : PCTCore.sys+3821
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : PCTCore.sys+3821
Stack Address 1 : PCTCore.sys+2632c
Stack Address 2 : PCTCore.sys+1cd1
Stack Address 3 : PCTCore.sys+204c
Computer Name :
Full Path : C:\Windows\Minidump\100814-15859-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 08/10/2014 06:29:05
==================================================

==================================================
Dump File : 092414-16140-01.dmp
Crash Time : 24/09/2014 22:44:11
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x970dd3bb
Parameter 3 : 0xb0349c60
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+bd3bb
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : win32k.sys+bd3bb
Stack Address 1 : win32k.sys+bd3fd
Stack Address 2 : win32k.sys+d4d69
Stack Address 3 : ntoskrnl.exe+35856
Computer Name :
Full Path : C:\Windows\Minidump\092414-16140-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 24/09/2014 22:44:57
==================================================

==================================================
Dump File : 112113-20593-01.dmp
Crash Time : 21/11/2013 10:12:47
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82e45586
Parameter 3 : 0xab22f99c
Parameter 4 : 0xab22f580
Caused By Driver : PCTCore.sys
Caused By Address : PCTCore.sys+254aa
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+209586
Stack Address 1 : ntoskrnl.exe+250bff
Stack Address 2 : PCTCore.sys+254aa
Stack Address 3 : PCTCore.sys+258f8
Computer Name :
Full Path : C:\Windows\Minidump\112113-20593-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 21/11/2013 10:13:38
==================================================

==================================================
Dump File : 091413-20796-01.dmp
Crash Time : 13/09/2013 23:16:15
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82e28576
Parameter 3 : 0xb387b99c
Parameter 4 : 0xb387b580
Caused By Driver : PCTCore.sys
Caused By Address : PCTCore.sys+254aa
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+209576
Stack Address 1 : ntoskrnl.exe+250bef
Stack Address 2 : PCTCore.sys+254aa
Stack Address 3 : PCTCore.sys+258f8
Computer Name :
Full Path : C:\Windows\Minidump\091413-20796-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 13/09/2013 23:17:06
==================================================

==================================================
Dump File : 090313-18843-01.dmp
Crash Time : 03/09/2013 22:46:01
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000109b
Parameter 3 : 0x0a050203
Parameter 4 : 0xb235e718
Caused By Driver : PCTCore.sys
Caused By Address : PCTCore.sys+25a6e
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+118c4e
Stack Address 1 : PCTCore.sys+206b7
Stack Address 2 : PCTCore.sys+4aa2
Stack Address 3 : ntoskrnl.exe+2f02a
Computer Name :
Full Path : C:\Windows\Minidump\090313-18843-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,928
Dump File Time : 03/09/2013 22:46:49
==================================================

==================================================
Dump File : 042113-31859-01.dmp
Crash Time : 21/04/2013 11:55:10
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x0000109b
Parameter 3 : 0x00050204
Parameter 4 : 0xb07a9878
Caused By Driver : PCTCore.sys
Caused By Address : PCTCore.sys+25a6e
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+118c4e
Stack Address 1 : PCTCore.sys+206b7
Stack Address 2 : PCTCore.sys+4aa2
Stack Address 3 : ntoskrnl.exe+2f02a
Computer Name :
Full Path : C:\Windows\Minidump\042113-31859-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,832
Dump File Time : 21/04/2013 11:56:14
==================================================

==================================================
Dump File : 100111-17218-01.dmp
Crash Time : 01/10/2011 16:56:20
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 0x00000003
Parameter 2 : 0x87653a50
Parameter 3 : 0x87653bbc
Parameter 4 : 0x82e3af10
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d23f4
Stack Address 1 : ntoskrnl.exe+2d39e5
Stack Address 2 : ntoskrnl.exe+226907
Stack Address 3 : ntoskrnl.exe+2194a8
Computer Name :
Full Path : C:\Windows\Minidump\100111-17218-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,784
Dump File Time : 01/10/2011 19:37:39
==================================================

==================================================
Dump File : 091811-16234-01.dmp
Crash Time : 18/09/2011 11:31:46
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000099
Parameter 2 : 0xad7a3438
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+d23f4
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18526 (win7sp1_gdr.140706-1506)
Processor : 32-bit
Crash Address : ntoskrnl.exe+d23f4
Stack Address 1 : ntoskrnl.exe+32aefd
Stack Address 2 : ntoskrnl.exe+e8933
Stack Address 3 : ntoskrnl.exe+118fdd
Computer Name :
Full Path : C:\Windows\Minidump\091811-16234-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 145,768
Dump File Time : 18/09/2011 11:33:03
==================================================

[Juliet]

I can see several faulty drivers, not sure why but I can identify one I know we can remove.
I don't think by removing the program connected with it will solve all the errors. Since this is a free? program/software you can redownload it later.

Caused By Driver : PCTCore.sys
Related to PCTCore.sys PC Tools KDS Core Driver
(PC Tools) C:\Program Files\Spyware Doctor\pctsAuxs.exe


I don't know if I can help resolve the issues but after we run a tool to try and correct these faulty drivers, and still no luck I'll have to refer you to a tech forum for further assistance.


please download Windows Repair (all in one) from here (http://www.tweaking.com/content/page/windows_repair_all_in_one.html)

http://www.bleepstatic.com/download/screenshots/w/windows-repair-all-in-one-portable/step-4-tab.jpg
Install the program then go to step 4 and create a new system restore point and new registry backup.

Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:
http://i1.ifrm.com/228/109/upload/p22001645.gif



NEXT
On the the Start Repairs tab => Click the Start
http://www.bleepstatic.com/download/screenshots/w/windows-repair-all-in-one-portable/start-repairs-tab.jpg


Please ensure that ONLY items seen in the image below are ticked as indicated (they're all checked by default):
http://i1.ifrm.com/228/109/upload/p22001647.gif

Click on box next to the Restart System when Finished. Then click on Start.

[Edgecrusher]

i have downloaded windows repair and followed all the instructions. what do i need to do next?

[Juliet]

Was hoping you would say the computer was running better.

Let's try to get an online scan.

Please Run TFC by OldTimer to clear temporary files:

Download TFC from here http://oldtimer.geekstogo.com/TFC.exe
and save it to your desktop.

Close any open programs and Internet browsers.
Double click TFC.exe to run it on XP (for Vista and Windows 7 right click and choose "Run as administrator") and once it opens click on the Start button on the lower left of the program to allow it to begin cleaning.
Please be patient as clearing out temp files may take a while.
Once it completes you may be prompted to restart your computer, please do so.
Once it's finished you may delete TFC.exe from your desktop or save it for later use for the cleaning of temporary files.

~~~~~~~~~~~~~~~~~

What we can do now is run an online scan with Eset, for the time being it is our most trusted scanner.
Most reliable and thorough.
The settings I suggest will show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
This scanner can take quite a bit of time to run, depending of course how full your computer is.


Go here (http://www.eset.com/us/online-scanner/) to run an online scannner from ESET. Windows Vista/Windows 7/Windows 8 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

Note:
For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
Turn off the real time scanner of any existing antivirus program while performing the online scan. Here's how (http://www.techsupportforum.com/forums/f50/how-to-disable-your-security-applications-490111.html).
Click the blue Run ESET Online Scanner button
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the program to install the "OnlineScanner.cab" activex control by clicking the Install button
Once the activex control is installed, on the next screen click on Enable detection of potentially unwanted applications
Click on Advanced Settings
Make sure that the option Remove found threats is unticked.
Ensure these options are ticked

Scan archives
Scan for potentially unsafe applications
Enable Anti-Stealth technology


Click Start
Wait for the scan to finish
When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
Close the ESET online scan.

[Edgecrusher]

i have finished the eset scan and it found no problems. I've noticed the last couple of days, the blue screen errors and computer crashing have not happened since at all.

[Juliet]

i have finished the eset scan and it found no problems. I've noticed the last couple of days, the blue screen errors and computer crashing have not happened since at all.

Good, let's keep our fingers crossed.
Hope we can give the thanks to Windows Repair (all in one)

Scans are returning clean. Let's leave this topic open for a couple of days, something springs up just post here. :)

[Edgecrusher]

thanks, will do.

[Edgecrusher]

unfortunately, the computer froze and crashed again this morning and again later on in the day when i switched it on. First, it crashed, then restarted itself. But i havent seen any blue screen errors appear yet.

[Juliet]

well dadburnit

OK
What I want you to do is now is go to this site WhatTheTech
http://forums.whatthetech.com/index.php?act=idx

Join, then start a topic here
http://forums.whatthetech.com/index.php?showforum=119

Great tech guys there who can assist better than I can with these system errors and crashes.

[Edgecrusher]

Okay, i have done that now. I dont get why its doing it again, after not happening for like last couple of days.

[Juliet]

Okay, i have done that now. I dont get why its doing it again, after not happening for like last couple of days.

Wish I had the answer. Wish I could had fixed the windows issues but I have a wee little brain and I just don't know how :)

You'll be in good hands.

[Juliet]

We need to remove tools and quarantine folders.

Don't miss or skip this next step, this will remove malicious files from quarantine and set a clean restore point.

Go to Start > Run > copy and paste the full text path in the run box

ComboFix /Uninstall

Note the space between the x and the /U, it needs to be there.

~~~~~~~~~~~~


Download Delfix from here (http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/9-delfix)
Ensure Remove disinfection tools is ticked
Also tick:
Create registry backup
Click Run
Purge system restore
http://www.hdrcgb.org.uk/g2g/delfix.jpg

Any other tools and files found can simply be deleted or uninstall via Add/Remove Programs in the Control Panel etc.

[Edgecrusher]

I've done that now. Shall i keep windows repair or delete it?

[Juliet]

Windows Repair (all in one)
Yes, you can delete this.

[Juliet]

Glad we could help. :)http://i204.photobucket.com/albums/bb106/Juliet702/sparkle.gif

Since this issue appears resolved ... this Topic is closed.