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View Full Version : Manual Removal Guide for SoftwareMile



Friday
2014-10-29, 10:18
The following instructions have been created to help you to get rid of "SoftwareMile" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
pups

Description:
SoftwareMile installer packages are bundled with 3th party adware like PremierOpinion, Somoto or RelevantKnowledge. The software company uses alternating adware and marketing agents in its line of products: Internet Speed Booster, DVD Video Maker, Audio Editor, Audio Converter Extractor Max, Clean N'Optimize and DVD Player.
Privacy Statement:
http://www.softwaremile.com/privacy.html
Links (be careful!):

: ttp://www.Softwaremile.com
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$COMMONPROGRAMS>\Softwaremile.com\Audio Converter Extractor Max\Audio Converter Extractor Max.lnk".
The file at "<$COMMONPROGRAMS>\Softwaremile.com\Audio Converter Extractor Max\Help.lnk".
The file at "<$COMMONPROGRAMS>\Softwaremile.com\Audio Converter Extractor Max\Uninstall.lnk".
The file at "<$DESKTOP>\SM Audio Converter Extractor Max.lnk".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\AudioConverter.exe".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_aac.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_ac3.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_adx.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_alac.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_ape.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_mpc.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_ofr.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_spx.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bass_tta.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\basscd.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bassenc.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bassflac.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\bassmidi.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\basswma.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\basswv.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\gpl.txt".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\Help.chm".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\lame.exe".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\lame_enc.dll".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\lgpl.txt".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\oggenc.exe".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\unins000.dat".
The file at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max\unins000.exe".
The file at "<$PROGRAMFILES>\SoftwareMile.com\Downloads\isxdl.dll".
The file at "<$PROGRAMFILES>\SoftwareMile.com\Downloads\smvc-somoto.exe".
Make sure you set your file manager to display hidden and system files. If SoftwareMile uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$COMMONPROGRAMS>\Softwaremile.com\Audio Converter Extractor Max".
The directory at "<$COMMONPROGRAMS>\Softwaremile.com".
The directory at "<$PROGRAMFILES>\Softwaremile.com\Audio Converter Extractor Max".
The directory at "<$PROGRAMFILES>\SoftwareMile.com\Downloads".
The directory at "<$PROGRAMFILES>\SoftwareMile.com".
Make sure you set your file manager to display hidden and system files. If SoftwareMile uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.