Spy Bot Professional, both AV and AS turned off

[rogue1974]

Hi

I have the professional version of Spy bot S & D + AV version 2.4. The problem is that the AV and the AS protection is off. In system tray (hidden icons) when I hover the mouse over the Spy bot icon it says AV + AS: Off. I tried uninstalling and re-installing the programme but no joy. Can anyone please help?

Also, I have my laptop is running the same version of Spy Bot and its working fine, even though its connected to the same router as the PC.

Thank You

kind regards

[Zenobia]

Open Spybot Start Center,click Settings(say yes to the UAC prompt,if applicable),click the System Services tab.Is the Scanner Service off or uninstalled? :)