rkelley5767
2014-11-18, 03:46
Hi, This is my first post here. I am unable to install my purchase of the anti-virus professional edition. I tried to get support through the support system but the "image" I type in is always rejected. Over and over again. So I can't get through. I spent about 2 hours on this and would like to get my money back. Well, the problem should not even exist; they sent the installer as a "php" file, which my computer does not recognize, I can't imagine why this would be sent in such a file. I downloaded another file which was supposed to install something to open it, but that one also shows the same error: my Windows computer does not open it. It seems like every time I give money or in this case pay for something at Spybot, I suffer.