Can not get rid of threats

[Akita]

New to the forum and first would like to say thanks to Spybot for the past years of protection. Now for my problem...

After running Spybot numerous times in succession I can not "fix", get rid of these problems. They come right back after Spybot says it fixed/removed them.

They are Burstmedia, Casalemedia, Doubleclick, Fastclick, Mediaplex, Statcounter, and Zedo.

I'm running Windows 7 and IE 11. My system has been running slow and working hard lately as well.

Thanks for any help.

[tashi]

Hello Akita, :welcome:

Did you elevate permissions in Spybot?

How can I get administrator rights under Windows Vista / Windows 7 / Windows 8? (http://forums.spybot.info/showthread.php?55946-How-can-I-get-administrator-rights-under-Windows-Vista-Windows-7-Windows-8)

Which version of Spybot do you have installed please: http://www.safer-networking.org/shop/ :)

[Akita]

Running Spybot 1.6.2

Tried running as Admin, turning off AGV, and rebooting several times.

Still 4 threats remain. Burstmedia, Casalemedia, Doubleclick, and Zedo.

Spybot says it removed them but they come right back on the next scan.

[Akita]

Just ran Spybot in safe mode. 1st scan found the original 7 threats. Removed and ran a second time. Came up clean. Rebooted and ran Spybot and the same 7 threats came up again :confused:

[tashi]

Hello Akita,

Please refer to the forum FAQ and the instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs as shown in that FAQ and a volunteer analyst will advise. :)

Best regards.

[Akita]

Will do. Thank you Tashi